We're working to provide all concession fare benefits to Mobile myki that will have the relevant additional fare benefits associated with them. https://www.ptv.vic.gov.au/tickets/refunds-and-replacements/#loststolen. If the Android phone containing your Mobile myki is lost or stolen, let us know as soon as possible. I have my most recent card that has $6.54 on it. If your Mobile myki has been checked by a V/Line conductor or Authorised Officer, this will show as the phone has not recorded a transaction. My original myki became faulty and I replaced it at Flinder St station, but they forgot to transfer my balance across. Thats fucking stupid, that means each touch on has to have a processing unit to determine distance traveled and amount charged. If you use an international Mastercard/Visa card to purchase and top up your Mobile myki, you'll have to visit the PTV Hub at Southern Cross Station to request a refund. I've had really good experiences with Myki and was an early adopter, but this? Enter your card number and other required information.4 Public transportation passes transfer on Google Pay android phones. If you get a new card with a 0% APR offer on balance transfers, you might need to initiate the process within a stipulated time frame to make use of the offer. <>stream
<> In a couple of weeks I will be renovating and furnishing a new house. Manage another person's myki Transferring the balance to a card with a 27% APR and a 3% transfer fee means paying $810 in interest a year, plus a $90 balance-transfer fee. 2 If you're transferring a balance of $1,000, your balance transfer fee would range between $20 and $50. You can use the ticket number to register your myki or if you require a refund. The Pass was paused, then refunded, but I'd forgotten about the Myki Money balance, and I'd been using another card in the meantime. If you buy a myki from a retailer, ticket office window or myki machine or buy a Mobile myki, it's unregistered. If you're entitled to these additional benefits, you can access them by using your myki smartcard. Choose your top up value and minimum balance. What are the best cash back credit cards for fair credit? Victoria State Government Department of Transport, Disruptions on the Cranbourne and Pakenham lines, Refunds, compensation and replacement tickets, Instantly top up via the PTV app by scanning your myki card. Legit all the way, touched on and everything. Transferring debt from multiple credit cards to a single card (debt consolidation) is also possible. I remember someone asking Myki about this a couple of years ago, to be told that they "are aware of it and are working on it". The call centre staff member told me "we're not a financial institution so it's not that simple". In Perth if you have registered your card and lose it you can ring and they will swap your account/money onto your new card. If your Android phone has been lost or stolen and contains a Mobile myki which isnt registered, contact Google Pay to get your ticket number. They actually can transfer your funds really easily but you need to get a case created. From the Transfer Funds From drop-down, choose the credit card where the balance was coming from. Your Mobile myki expires after two years. Now you cannot access it on your original device. Apply for a traffic accident report; If you need to travel in the meantime, buy a new myki and top up with myki Money or a myki Pass. 0000004886 00000 n
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Watch the video for steps on how to register online or read more on how to register your myki in the PTV app. <>stream
Go through answers to other commonly asked questions about how to do a balance transfer so that youre well prepared if you decide to carry out the process. At this stage, these are the only card types available on Mobile myki. From a creditworthiness point of view, this number should be at 30% or lower. No, you cannot transfer a balance from one Synchrony Bank credit card to another. This is the case for all major credit card issuers. Renew driver licence. Press question mark to learn the rest of the keyboard shortcuts. Mobile myki will now be reactivated on your phone, with your account details the same as before. Learn how to transfer a credit card balance from one credit card to another and take control of your finances for greater peace of mind, with Santander Bank. If your balance falls below zero, you won't have a valid ticket for your trip, and you won't be able to touch on. I asked if I could go into a premium station and he said yes, if I see a staff member and have the details they can replace it on the spot, but it will take 5-10 business days for the money which was on my lost card to be transferred onto the new card. Sorry, the Seniors Card program cannot replace lost myki cards. For instance, the U.S. Bank Visa Platinum Card's 0% APR on balance transfers applies only on balances transferred within 60 days from account opening. You paid down debt, which means you won't have to pay interest on previous balances going . Why are the PTV and Victorian Minister for Transport allowing Myki to get away with this? You will need to provide identification to show that you are the registered myki card holder. But your balance can be transfer to another card at some of the PTV stations. damage that exceeds normal wear and tear. New comments cannot be posted and votes cannot be cast. 182 0 obj Because most balance transfers do not happen immediately, it is important that you continue to make payments on your current balances until you confirm that the balance has been transferred. I called them and they said I needed to fill out the form, can't they verify my identity over the phone and then do it on the spot? For the amount of money that has been put into developing the system I'd think something as basic as that should be possible. Choose a card from the list or search by location or card name. I called them up, explained the situation, verified my ID by address and DOB, gave them the myki card numbers of all 3 cards and successfully transferred the balance to my new card without any hassle at all. The poor guy was really nice about it and I also feel horrible for being angry at the call centre staff and if you saw an angry young man in a suit on the Sandringham line that was me. Licences. All myki smartcards expire after four years. Depending on the issuer of the card to which you wish to transfer a balance, you might be able to begin the process online or over the phone. 0000002627 00000 n
Mr Miners' sudden departure came just a week after it was revealed that the $1 billion myki smartcard system originally due for introduction last year would now be delayed until at least 2010. This is regardless of whether there is a myki pass or existing fare on the myki. endstream This 0% interest period can help you carry your debt for a limited time without paying interest. <<71A2449DD11DB2110A0003F7900591FF>]/Prev 491244/XRefStm 1429>> On your existing phone, go into Mobile myki, select the menu in the top right corner (three vertical dots) and choose Move to another device. When you pay to put credit onto your Myki card, someone else does get your money and put into your bank account. Balance transfer fees may apply. 0000005171 00000 n
This could save you money if you're moving the balance to a card with a much lower interest rate. 181 0 obj It seems pretty archaic having to fill out a form and send it in for a replacement Myki. The system was delivered more than $500m over budget and behind schedule. How does sending them a letter telling them to transfer the money make a difference then if they don't have my card? Refunds cannot be issued for less than $5. Tap Transfer Existing Card. A ticket number is a unique 15-digit number for every myki (Mobile myki and physical). Editorial and user-generated content is not provided, reviewed or endorsed by any company. We can only see Mobile myki information if you register your Mobile myki viaRegister your myki. It takes longer to get through the platform barriers than it did under Metcard, They are very old barriers retrofitted to work with myki, Because it was made by some pollys mate who probably still uses cheques to pay for shit. I was told that when I made a new card I would be able to transfer the money across. 0000118233 00000 n
Can someone please explain why, when you lose a Myki card which is registered, they can't simply transfer the balance from the old card to the new card over the phone, or else have the ability for users to do so online? Update the app and try again. 0000004362 00000 n
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Irrespective of the card provider handling your transfer, you may expect to find out the estimated turnaround time in advance. If you wish to transfer balances from multiple cards, select the ones with the highest APRs first. We have this new thing called EMAIL. If you register your myki, you can set Auto Top Upand manage your myki. What Happens to a Student Credit Card After Graduation? The most upsetting part about myki is the initial card cost, which is far more than it costs to manufacture. For example, when your myki Money balance reaches $10, you could top up with $20. You haven't explained why you need to transfer balance. I called customer service and was advised I needed to go in person to Flinders St station to do it. No. The balance transferred when the old card expired. I understand Metro trains/Myki are seperate entities but it's still a pain in the bum. As a security measure, we don't allow payments via Mobile myki using anything other than a VISA/Mastercard. 0000002823 00000 n
I realise this is not a life-changer, but there's a principle at stake. Information on WalletHub Answers is provided as is and should not be considered financial, legal or investment advice. If you have Mobile myki you can set Auto Load via the Google Pay app. But is it possible to go to a ticket booth. The lost card will be blocked and a replacement card mailed to you within 10 business days, with the remaining balance transferred to your new card. Mobile myki can only be transferred to another device if the myki card is deactivated and moved to the new device. December 29, 2022 - 1:47PM. What's Auto-load? +1myki cards are no like bank account cards where you need to transfer funds on a regular basis. endstream What are the best business credit cards for cash back? WalletHub is not a financial advisor, law firm, lawyer referral service, or a substitute for a financial advisor, attorney, or law firm. 179 0 obj They're talking bullshit. You can request a new, free myki smartcard through your online account. Pay down this card's balance quickly to improve your credit. Here are some tips to save on fees and interest on a balance transfer. 0000005683 00000 n
Keep in mind that credit utilization is also affected by individual card balances. How long does it take to process a balance transfer from another company? My old one is registered and everything with my account but there seems to be no way to import that one in. V/Line paper tickets can become invalid because of: Replace your ticket at any staffed V/Line station. To do so, you have to block your existing Myki card (annoying, we know). 187 0 obj You'll need your 15-digit myki number to register. What kind of retarded system is this? Myki Money QTEM devices can be found at PTV Hub (SouthernCross). You can replace your ticket if its expired, damaged or defective. How to Show Credit Worthiness without Credit? A subreddit for Melburnians and Melbourne enthusiasts! If you have Mobile myki you can set Auto Load via the Google Pay app. For example, one person can manage mykis for family or friends. Yes. You can also update it there if youre not on the latest version. Load money onto your card and myki will calculate the lowest fare based on the zones you travel through, with access to access 2-hour and daily fares. They earn interest on it. However, the maximum amount you may transfer cannot exceed the available credit limit of your new card. Standard message rates apply. When myki was first rolled out in 2010, it was more than $500m over budget and behind schedule. After all, I was going to pay more money as opposed to the concession rate. endobj Unlike MyK, opal cards are free so no issue with just getting a new one with $10 credit when you find yourself without your card. The cost would have been deducted from the balance at transfer. They are good for people who use transport frequently. The card itself holds the balance, rather than a back office system telling the readers that the balance is available. What to Do If You Cant Get a Student Credit Card? The reason why its not an online function is because it would not be a regular occurrence, in comparison to normal usage. Adelaide Metro metroCARDs are rechargeable plastic cards that you can use on buses, trains and trams. endobj If this occurs, you won't incur a duplicate fare. 1. Alternatively, you can complete our online Replace your myki form and a myki will be mailed to you. Only Mobile myki has the ability to charge you a fare via a myki device. The train from Flinders took so long to leave that by the time I got to St. Albans, myki had assumed I wasn't going to touch off and checked by off automatically, deducting the default fare. <>/MediaBox[0 0 594.96 842.04]/Parent 29 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> Victorian public transport users will be able to put away their Myki cards and tap on using their smartphones with a new mobile ticketing system being introduced this week. This is unfair, and I don't think this cost is refunded if you submit the form for a refund. I'd like to transfer all money from my other cards to my main card (the one with $6.54 on it). I was told that I could only have one card balance moved to my second replacement card, and that the other would have to be done via a transfer form. What a frikkin waste of money! Personal Credit Cards? Within the phone, go to Settings > System > About phone. You can also check your myki money balance, myki Passdetails, card status, fare type, travel, and top-up history. <>/BS<>/F 4/Rect[91.995 203.87 285.75 216.51]/StructParent 2/Subtype/Link>> By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can also see your myki Money balance, myki Pass expiry and last 10 transactions on a myki machine, Quick Top Up or myki Check myki equipment. Buy your go card today Select your go card go card is available for adults, children, and eligible seniors and concession card holders. What is the best credit card for bad credit? Why Military Personnel Are Vulnerable to Identity Theft? Enter the amount of debt you want . 0000001606 00000 n
See the cost of your recent trips and balance You can also request up to two years of travel and transaction history by calling 1800 800 007. The unused money does not sit in an account earning interest. For example, if you get a balance transfer card with a credit limit of $10,000 and use it to make a $1,000 purchase, your available credit limit drops to $9,000. There are three ways to replace lost or stolen myki cards: 1. 0000003014 00000 n
Reasons for denial may include waiting for too long after getting a new card, wanting to transfer more than your available credit limit or trying to transfer a balance from a card issued by the same card provider. Most issuers of balance transfer cards let you initiate the balance transfer process online. Some trips take longer than two hours because of a transfer between services. You could pay less interest by transferring balances from other higher-rate credit cards to a Wells Fargo Credit Card. Mobile myki is different to an existing myki card. For more information, please see our My Myki expired and had like $6 on it, i went to ticket booth, was given a new myki and they transferred the balance from the old card whilst I waited, took less than a minute. I realise this is not a life-changer, but there's a principle at stake. No wonder the thing cost more than a billion dollars. I also had left-over balance on my old Android "Myki Mobile" phone - which I should use up. John Miller, Credit Cards Moderator. 2. No, you can't get a refund on the ticket cost, but you can be reimbursed for unused credit. endobj Is it bad to do multiple balance transfers? 0000005223 00000 n
nope, report it stolen online, they automatically transfer the balance to a new card and post it too you, takes about 3 days. Go to Settings > Connected devices > NFC. Step 5: Apply for the New Card. So I had a mobile MyKi with around $6.xx balance on it. Back story: I lost my Myki which had ~$26 left on it on Friday afternoon. What is the Best No Annual Fee Credit Card? Opinions expressed here are the authors and/or WalletHub editors'. If you're travelling on a concession fare, you must make sure you hold the correct concession entitlement. More than a year ago, I needed to change my concession Myki to full fare (no longer a student). It's your responsibility to ensure your phone battery is charged so you can touch on and off during your journey and present a valid ticket if requested. My child lives in the region, so I was able to order a new card, have the balance transferred from expired car to the new card, and the new card has been delivered via . Select the 'Activate' option. Log into your Barclaycard online servicing account or use the Barclaycard app to see if you have an offer available. New comments cannot be posted and votes cannot be cast. Photo: 10255185_880/Getty Images. I understand your frustration, especially when it's something that can be done quickly. Balance Transfer Offer: Get a 0% introductory APR for 21 billing cycles for purchases, and for any balance transfers made in the first 60 days, a variable APR of 15.49% - 25.49% . Myki credit, once on your card, does not expire after 90 days of not getting used. They could have at least have forms on their website to print and send. A balance transfer might fail if the amount you wish to transfer exceeds your available credit limit, if you initiate the transfer after the time period mentioned in a balance transfer offer or if youre trying to transfer a balance from a card issued by the same card provider. Privacy Policy. The content on this page is accurate as of the posting date; however, some of the offers mentioned may have expired. Tap Travel Card. endobj TL;DR lost 2 Mykis, had to buy another one and post in a form then wait up to 2 weeks for a replacement Myki. As a matter of fact, most Synchrony Bank credit cards do not allow balance transfers to begin with. For a bus anyway. If you are no longer entitled to a concession myki, and now need to obtain a full fare myki instead, you will need to purchase a new myki with the full fare travel entitlement. If youve already bought a myki to travel, contact us to get a reimbursement of the myki fee.