Once a business is rated, we require it to maintain an overall average of two stars or greater. Continue reading . Was professional and super fast and efficient. Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. For the best, most current pricing simply click the button below for an instant Windows price quote. KOHLER LuxStone Bath & Shower Consultation. The wrap job on the frames looks amazing and the clean up was perfect. Awesome service, pleasant / friendly. It seems their finance bank, Synchrony, feels its good business practices to sneak in a BS $29 "Activation Fee" with their Interest Free offers. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. Overall a great experience, sales was very low pressure, great prices. You, Jerry C. said: I was startled to see some water damage in my upstairs bathroom and, Dongshin K. said: After reading reviews about Ten's works here on Yelp, I decided to, L K. said: I called Farzam because of the reviews I read here on Yelp and was not, 128 Plumbing, Heating, Cooling & Electric, Gary C. said: I was thoroughly pleased and impressed by the attention to detail by, Angela K. said: We have been homeowners for 48 years and have had both good and bad. , I have other windows that I need to have done and believe me, they will be getting the call to replace them. Thanks again. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. It proved to be the right decision Take care. First lets set the record straight about the roof. We ordered a tub to shower conversion. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! Windows are crystal clear and easy to use. The home is in real nice shape. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Born with a silver spoon in his mouth. Definitely worth the investment. They are clear with their pricing and the entire process. The price was good for the door and the company has good customer service. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. Company went out of business. They were very carefull an cleaned up upon completion. Continue reading . From START to FINISH Great Service all around! Advertisers above have met our
The life time guarantee is what Im disappointed with. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses. No hard sell. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. Dave and Carl did a wonderful job. To see our full website, please visit us at www.RiteWindow.com to learn more about Rite Window and all of our product offerings. What to watch for when selecting replacement windows. Installers were friendly and professional. - Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. 4.0 Job Security & Advancement. The windows are great. Thank you Rite Window for a positive experience in a long time!!! What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Hello Ed. I am not upset. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. See below for more detailed descriptions and customer feedback on Rite Window. I can only pray that this is the end of this debacle ! Clean, efficient, professional and knowledgeable. Learn More Ready to Get Started? Dealing with this company was a pleasure from start to finish. Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. Rite Window is proud of our record and we welcome the scrutiny. We will be using them again this year for another 5 or 6 window replacements. Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. These guys were great. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. We perform this screening when a business applies to join our network and, if the business is accepted, Both were done very well, excellent products and they cleaned up well. Our factory-trained installers are certified by InstallationMasters. The install was quick. Have a piece of glass cut to replace the sealed damaged glass. Visit the Solution Center to Explore Articles. In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. I had a drafty kitchen casement window with wood rot. All rights Reserved. After the window were installed, found one lock inoperable. They stripped our rather large roof completely and cleaned up everything. Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. They were professional, friendly and cleaned up after themselves! More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. She didnt try to pressure us into buying options we did not want. When the window came in, John had Artie do the installation. I would highly recommend them to anyone. BBB Business Profiles are subject to change at any time. After window replacement they cleaned up everything. I was unaware of that was the answer we got. AVI Windows & Doors. I was more impressed with Pauls work ethic than I was with the in creditable finished product. Excellent workmanship professional installers! Company also states family of veterans well where was the respect for my husband who is a veteran when this immature worker would not even give him the time of day upon arrival this morning when my husband attempted to show him pictures of leakage and show him the caulking problems. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. Estimated amount consumers saved since 1997: $15,590,010,907. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. Fast they know what they are doing . I would highly recommend them and have already! When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. Customer service was great and very helpful! All honest feedback is posted - good or bad. Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. The windows look very good and are high quality. Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published. Bang up job! From start to finish, this was by far, the smoothest home improvement job ever experienced. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Copyright 2023 ProReplacementWindows.com All Rights Reserved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Complaint Type: Problems with Product/Service Status: Answered ***** *. Rite Window is best known for providing excellent customer service and reasonable prices. We at NEWPRO suggest you have a professional examine your doors. They are a great value and is very comforting to know that customer service is behind us years after our purchase. Since 2000, we've been dedicated to providing exceptional products at affordable prices. When we come to your house to show you our windows, our deal stays the same A quality window for a fair price. Finished Roof Looks Awesome! I had 10 windows replaced this fall everything went according to plan. We also hold a 5-Star rating from Guild Quality. (wink) Enough said. We are so happy with the look of our window. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. A professional installation; workers respected our home and cleaned up beyond our expectations. The crew were so nice and tidy when working. The job was 2 sliding windows and 2 double pane windows, and it was completed within a few hours. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. I didn't dispute the claim. I would not hesitate to recommend RiteWindow as a business. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Teamwork makes Rite Window great. We apologize for the misunderstanding. That's why we tell you the price up-front. Here right on time, done sooner than planned and you would never know that workmen had been replacing on the windows on the 3rd floor. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. I called Rite Windows and a new sash was delivered in less than two weeks. Sort by. The finish work once the slider was installed is second rate and have seen many other reviews elsewhere regarding this issue. Please feel free to add your personal Rite Window review in the comments section below to help others who are considering this window company for their home improvement project. Nothing we can do other than conclude "life is unfair"and appreciate folks, such as yourself, who are wise enough to consider the source. You were going to call a roofer you knew to do the job, I repeatedly called once we knew the windows were in if a roofer was contacted and I was told your company would take care of it when doing the windows. They say they stand behind their product and they really do. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Family owned home improvements with high quality, low prices, full warranties and service. BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! We require all users - pros and homeowners - to uphold our core values as outlined in our, Install or Replace an Asphalt Shingle Roof, Install or Completely Replace Vinyl Siding, Related Services Available from Other Pros >, Manslaughter/murder/homicide/vehicular homicide, Other felonies not listed above that occurred in the past seven years, Contracting without a license in the past seven years. Search the Chamber Directory of over 30 Million Businesses Nationwide! My wife said the tech demonstrated how they all have play and need it for expansion. Call or click for your FREE estimate today! When the window came in, John had Artie do the installation. I don't want the money I would like them repaired or replaced. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. The whole process was easy and priced well. I felt so happy through out the whole experience. This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. From the salesman to the project manager they are very informative and always in communication. We will be purchasing this home and we are not asking for any work to take place until after closing. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. What an outstanding company, easy to work with, very professional and courteous. Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". (As you said, we do know this from years of experience.) Corporate Advocacy Business Remediation and Customer Satisfaction Program. Create new account . The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. To find more licensing information for your state, visit our Have something to share about Built-Rite Window Corp? There goes your warranty when your window craps the bed. We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. I agree with you. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. They offered to throw out our old blinds which we agreed to in a second. Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. I have no idea what that kid rolled out on my roof ? Left it as is. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Roofing, siding, and gutter services. The experience was a good one and I really like the way my new windows look. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Good product. The work was done well and they kept the house clean as they went! That's why we tell you the price up-front. We heard an ad on the radio and decided to call and ask for some information. Specializing in Roofing, siding, and gutter services. Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. Search. The installers were very respectful of our property as well as being very courteous. Our energy expenses went down dramatically. Thank you. The crew was outstanding. Not only do these gaps create energy loss from within your home, but also pose a security issue. And on time . BBB Business Profiles generally cover a three-year reporting period. some states require local or county level licensing and you should We have signed the purchase and sale and have a closing date. They went above and beyond what i expected. Again, he reviewed what he had done and how to properly care for the shower. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I found every aspect of this process of window replacement easy with Rite Windows. Very clean and polite. Until I saw the post above I didn't know the Consumer Affairs Office viewed the issue as unresolved. Truly a Team. Replacing clear-glass single-pane windows in a single-story, 2,000-square-foot home with new Energy Star certified windows can save a homeowner from $101 to $583 a year, the U.S. Department of. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. No, BUILT-RITE WINDOW CORP does not offer a senior discount. Happy customer All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. No high pressure sales calls!!!! Help your neighbors make an informed decision. Better Products, Professionally Installed, for the Right Price, Explore Replacement Windows that Combine Beauty and Functionality, Enhance Your Home With a New Entry Door or Patio Door, Choose Scotchgard 3M for Lasting Protection, Luxurious, Long-Lasting Bath Products, Expert Installations, With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For, "Great company to do business with, everyone was friendly and professional. They dont replace the window, they take out the guts, but leave the frame of the old window, and the replacement is an inset. Keep up the great service!! This is Peter DeVellis. The reason why, is often buyers use the quote to close their deal, but don't use our services after the deal is closed. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Im still waiting for some minor repairs, but the entire process was well done. From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. Job Title. Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. These also come in custom sizes and colors that give you a big variety to choose from. That's why we tell you the price up-front. Read More. lakeland, Florida, Seal Rite Windows Revco Gigantic scam. If a worker wants to smoke in/by the truck In the drive we have no problem with that. Listened to what I wanted and helped in my decision without trying to add mre cost to my order. or. 50 yr warranty. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. I am not sure if you will get this but if you do I would love a reply. They were clean, covered everything up when they were working so there was minimal dust. Installers of new windows, doors and glass block. The installers were professional and efficient. Would use them again. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Great job!!! Could you enlighten me? Thank you Rite Window! I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . They are available in a wide range of styles to suit your budget and tastes. Thanks to this information I will not buy from Rite Window. What a scam! So the situation is my fiancee and I are buying a home. All. Your email address will not be published. Get a Quote Customer. Rite WIndow great service, installation and professional staff. Beware this gimmick Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. I reimbursed their payment and the customer assured me they were satisfied with the resolution. Helpfulness Rating Date. Licensing Requirements page. As a matter of policy, BBB does not endorse any product, service or business. This is the best way to manage and repair your business reputation. Roofing, siding, and gutter services. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better I had these windows installed at my sons home, and he couldnt be more pleased. We have already completed the perc test, had an engineer design the new system, had the new system approved by the board of health, obtained quotes and contracted with a contractor to do the work. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. I'm Peter DeVellis, co-owner of Rite Window. Nice job! We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. Working at Rite Window: 5 Reviews Review this company. Share feedback about your experience with Rite Window. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. What more can you ask for from a contractor?! I was very happy with installation team. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. They were both friendly and very professional. Very happy with the finished product. In addition, the company currently maintains an A+. I went to Built-Rite Window Corporation for Decks & Porches services and the last time I used it was last summer. Just beware as they as a company lost 300k in 2012. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. Rite Window. I am not writing to complain or to provide a review. Reply. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. This equates to a 4.34 out of 5 star rating on average. This company would NOT have been my choice as all of my other windows are Pella. Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. Wayne was very knowledgeable and the guys installing did such a great job for a big project. Find more window & door replacement contractors near Woburn. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. Before Rite Window I owned the Massachusetts franchise of a national window company. See below for recent customer reviews posted to our website and social media pages. Search reviews. Rite Window provides window, door, roof, shower, and bath system installation services. Getting new windows was EASY!! Carefully explaining and communicating with us about our concerns. With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. I contacted the Office and found they had listed my previous license as "revoked" because I hadn't responded their follow-up correspondence. Submit a complaint and get your issue resolved. BBB Business Profiles may not be reproduced for sales or promotional purposes. My new windows have now been installed. Language. SEAL RITE WINDOWS JAY OF ALL TRADES Seal-Rite Windows & More WHAT A RIP OFF THEY SCAMMED ME OUT OF $8000.00 BEWARE KANSAS CITY THIS IS THE WORST COMPANY IN KANSAS CITY ! Installed new windows and siding on front of house. From the salesman to the guys putting the windows in they were very friendly but very professional. Employment categories include: in-home sales, construction management, skilled carpenters, general labor . Industry: Construction. They have a track record of not honoring their commitments. They were the only ones that kept their price the same after Hurricane Sandy. Installed 22 new windows, 2 entry doors, and new sliding glass door. They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. Delighted with the Rite choice Continue reading . For more results perform a general search for "Rite Windows". Many consumers have been harmed. The installation took just a day and the clean up was meticulous. Cool Springs Valley Shopping Center, 1945 Mallory Lane, Suite 130, Franklin, TN 37067. Company was very argumentative when I told them I wasn't pleased. Reporter2060517 Sign in to contact user. We are buying a bank owner foreclosure with a rehab loan.