The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. Can a non-traveler go through security to meet or escort a passenger? Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122).City and state must be separated by a comma followed by a space (e.g., Houston, TX) Before sharing sensitive information, make sure youre on a federal government site. Related Links:
Smoking is not permitted inside the passenger terminal complex. Phone: 541-682-5430. Passengers Served: 19.8 million annually. The Port of Portland Police patrol the airport at night and may stop and ask questions of anyone spending the night. Arrivals and Departures
Apply fora hazardous materials endorsement. Please note that all Samsung Galaxy Note7 smartphone devices are banned from all planes in the United States. Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). . TDD: 1.800.815.4636. Security Checkpoint Screening Children 12 and under may leave their shoes on when going through the security checkpoint. All are accessed from the Departures - Ticketing/Check-In Level. Look for IDEMIA TSA Pre-Check Enrollment Ambassadors near Gate E2, past the North Security Checkpoint. Traveling Alone We recognize that your most important concern is your child's safety and well-being. Toll free airline phone numbers
Free Baggage Carts Upon Request Smarte Carte provides free baggage carts for military personnel who present current military identification. The work or tasks must be directly related to the individuals disability. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. Not contained in a clear transparent resealable 1 quart (1 liter) size plastic bag; or. gender, date of birth, preferred language, email address, phone number, and preferred method of contact. TSA Cares assistance is only available for help through the screening checkpoint. You know that there's something special about your airport's TSA employees when, after you check-in on Yelp, people from other parts of the country start Tweeting at you that "Portland, Maine has the nicest TSA in the world." Check the status of arriving and departing flights on the FlyPDX website or contact your airline directly. To contact Smarte Carte go to any of the white courtesy phones between the hours of 6 a.m. and 9 p.m. found throughout the airport and dial 0 for Information. You will be provided an estimated wait time when you call. For advice on how early to arrive at other times of day, consult your airline. Closed Thursday and Weekends: Contact Information: (503) 326-7063 The TSA also struggles with long lines and can take a while. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. In order for the Noise Management Department to assist you, we ask that you provide your street address and zip code as well as your name. easy to get in and out of, friendly staff, short lines for TSA. Use this tool to help you get between terminals, No destination-specific delays are being reported at. TSA screens all checked baggage. Where do I catch MAX, the light rail train? The work or tasks must be directly related to the individuals disability. At the airport a boarding pass may be obtained at one of the following locations: * Note, if you are traveling internationally, curbside check-in may not be available. Yes, you may stay the night in the airport if you have a boarding pass or flight reservation indicating that your flight departs within 24 hours. Connecting Flight? You can expect that these containers will need to be screened separately, which will add some time to your checkpoint screening experience. TSA does not require children under 18 to provide identification when traveling within the United States. Airline Information
2522 SE Jesse Butler Cir Ste . Related Links and Websites:
Passenger Support Request assistance with security screening. Travel & Transportation Portland, OR flypdx.com Joined February 2009. Items left at the security checkpoints are taken to the PDX Lost and Found office and are available the next business day. Where are the airline cargo offices located? The new routes are now on sale at introductory fares from just $39* one way. For inquiries about items you may have left on your plane, please contact your . Ticket Counter Check-in The airports lobby is open 24 hours, 7 days a week. For extra speed and convenience, complete the online application before arriving at PDX. If a bag alarms, TSA security officers may have to unwrap a gift to take a closer look inside. I left something on the aircraft, how do I get it back? The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. Active U.S. Military Service Members can also stop by one of the information booths in North or South Baggage Claim and if the booth is staffed by volunteers, volunteers can access a Smarte Cart in Baggage Claim for them. Bikes can also be shipped via all cargo carriers. The USO Northwest Center is temporarily closed due to the COVID-19 virus. Generally, as long as your medication is in the original container with the pharmacist's label, you'll be permitted to bring it on the plane. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. Contact your airline for opening and closing times. However, after you have gone through security, you may purchase food to take on the airplane. Delayed/Canceled Flights
IDEMIA TSA Pre-Check Enrollment Ambassadors are available Monday through Friday, from 5:00am to 1:00pm. Reporting or tracking a missing, damaged or delayed bag must be done through your airline. Checked Luggage Contact your airline for the number of bags allowed as well as weight and size restrictions. View our. Trained Service Animals
@TSA. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. . You can view and apply for available jobs at PDX on the PDX Jobs Board. This also includes liquids (including juice) or gels for diabetic or other medical needs; and gels or frozen liquids needed to cool disability or medically related items. How soon before the departure of my flight do I have to be at the airport? The official guide to Oregon travel and tourism information. Global Entry. For pet relief areas contact any airport or airline staff. It is a food desert. Gate Passes for Family and Friends* If you would like your family and friends to accompany you to or from the gate area, an airline-issued gate pass is required to access the TSA security checkpoint. Airline ticket counter and checkpoint hours vary. Bangor International Airport; 207-974-4212; Portland Portland International Jetport; 207-541-2620; Presque Isle Northern Maine Regional Airport; 207-764-0455; Rockland Knox County Regional Airport; 207-594-4326; Trenton Hancock County-Bar Harbor Airport; Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. 1. Airline policies vary. I left something behind at the security checkpoint, concourse or restroom, who can help me find it? They may not be used or charged on the aircraft. Phone: 503-326-7063. Prohibited Items All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. Pricing, schedules and routes vary from airline to airline, so contact the airlines directly for ticket pricing and reservations. Noise Event Report Please provide the following information: Travel.State.Gov. Airlines Serving PDX. What should I expect at the security checkpoint? A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. . In addition, the TSA Office oversees government contracts with private screening firms in the Multnomah County area. Get Directions. Other types of acceptable ID to access the security checkpoints are outlined on the TSA's website. The airline will offer four nonstop destinations from Portland, including year-round service to Charleston, SC and Tampa, FL, and seasonal summer service to Norfolk, VA and Pittsburgh, PA. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. Be sure to put your name, address and phone number on all your luggage and carry-on items. Most airlines will accept two forms of non-photo identification; it's helpful if one of them has been issued by a state or federal agency (such as a U.S. Social Security card). The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. The Lost and Found office can be reached at 503.460.4272 or pdxlostandfound@portofportland.com. Real ID
Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. Liquid, gel or aerosol medication containers that are 3.4 oz (100 ml) or less can be placed in a clear 1 quart sealable plastic bag (mixed with toiletries) without the need to declare these items. Items such as pillows, diaper bags and tennis rackets are usually considered personal items. Someone from our customer service department will be in touch soon to follow up. Attach only identification tags to the outside of your baggage with your name, address and phone number. If your bag will be passing through X-ray machines more than five times, ask for a hand inspection to prevent damage. Airport Communications Staff are available 6:00 a.m. - 9 p.m. PT daily. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. 2023 Red Cirrus, LLC. TSA. I'm traveling with medical devices. 158 . To accompany a solo traveler with special needs to or from an arrival or departure gate (such as an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. Baggage policies and fees vary depending on your airline. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. TDD: 1.800.815.4636. I have to carry medication with me; will it be a problem taking it on the plane? For confidentiality reasons, the airlines are not allowed to tell you if someone is onboard a flight or not. Steff D. Elite 2023. Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? In the event you arrive at the airport without valid identification, you may still be allowed to fly. If you decide to lock your checked baggage and TSA cannot open it, then the lock may have to be broken. PORTLAND, Ore. - The Transportation Security Administration (TSA) today announced that local residents can enroll in TSA Pre at Portland International Airport (PDX) for a four-week period starting Monday, April 1, 2019. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. If you have a gate pass and are picking-up an unaccompanied minor, you must use the general lines to access the security checkpoints. On-airport rental car pick-up is on level 1 of the Short-Term Garage across the street from baggage claim. Can I confirm that a family member or friend is on a flight? If thats the case, you are welcome to step inside and give them the help they need. . Use CLEAR for seamless, predictable security right away! Please be prepared to provide government-issued photo identification (e.g., driver's license) and flight information. Gold Key Valet parkingFor the safety of our customers and valet staff during the ongoing COVID-19 pandemic, Gold Key Valet parking is temporarily suspended. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. TSA employees work hard to make sure our skies stay friendlypreventing dangerous materials and people from flying and helping you arrive at your destination safely. Related Links:
You are advised to arrive at the airport two hours before departure for domestic flights during the busy early morning hours. 5/5 . Policies regarding animal travel vary from airline to airline. Fort Wayne International Airport (IATA: FWA, ICAO: KFWA, FAA LID: FWA) is eight miles southwest of Fort Wayne, in Allen County, Indiana, United States.It is owned by the Fort Wayne-Allen County Airport Authority. There is a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. Can I drop-off my party curbside and leave my vehicle unattended for a few minutes to assist them into the terminal? TSA Airport Lost and Found Phone Contacts. These locks are available at PDX and travel stores nationwide. In addition to TSA Pre-Check benefits, Global Entry members can also utilize Global Entry kiosks to expedite their clearance through Passport Control and U.S. Customs when traveling internationally. Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. Please keep batteries and electronic equipment, including laptops, cell phones, personal digital assistants and cameras with you, or in carry-on baggage - not in your checked baggage. The four largest carriers at Bradley International Airport are Southwest , Delta , JetBlue , and American with market shares of 29%, 19%, 15%, and 14% . You can obtain your boarding pass electronically on your home computer, via a smartphone app or in person at the airline's ticket counter or check-in kiosk at the airport. To get better oriented, see the Portland Airport Concourse B Map. While decriminalized in Oregon (and some other states), possession of recreational marijuana is still considered a federal crime, as is the transport of marijuana over state lines. Quick Info. Be sure to put your name, address and phone number on all your luggage and carry-on items. If you plan to request a hand inspection of your film, please carry it in a clear plastic bag, to expedite the screening process. Applications are online and once your application has been reviewed youll be directed to schedule an interview at a Global Entry Enrollment Center. Big belt buckles, clothing with studs or metal buttons, lots of jewelry, and metal in the toes or heels of some footwear can set off security checkpoint metal detectors. Contact your airline regarding identification requirements for unaccompanied minors, and for infants and children that are being held and dont have a purchased seat of their own. We know some travelers need a little assistance getting on their way. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. Each room is equipped with ample counter space, electrical outlets, a sink & a chair. The charge is $4 per hour with a maximum of $24 per day. Oregon Department of Transportation
Your airline is responsible for issuing gate passes to family and friends of military personnel, and it's done at their discretion. Recreational marijuana is not permitted to be transported out of Oregon. Direct Contact Information DHS Mailing Address There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. Please contact your Airline for airline information. Lost & Found Inquiry Would you like to report a noise event? The Short-Term Garage is adjacent to the terminal and is $4 per hour with a maximum of $30 per day. 3.4 20 reviews. Ground Transportation
Travel Resources: What to Know Before You Go (TSA) Liquids 3-1-1 Rule (TSA) The Transportation Security Agency (TSA) and Customs and Border Protection (CBP) provide information on wait times at airports and border crossings. Your wheelchair aide will assist you with your luggage. Consider using the Cell Phone Waiting Lot to avoid circling while waiting for your party to arrive. . Government branch: Executive Department Sub-Office/Agency/Bureau. Yes, there are three pet relief areas: one outside and two inside the terminal. 503.460.4234 or toll free 1.877.739.4636 - representatives are available between 6 a.m. and 11:30 p.m. daily, including holidays. There is no charge for wheelchair assistance, but gratuities are appreciated. For wheelchair service, please contact your airline in advance if you are traveling; otherwise, call wheelchair dispatch at 503.460.4300 or dial '6' on any of the white courtesy phones located throughout the terminal. Media Contact public affairs. Animals must be leashed. When a carry-on bag is checked at the gate or planeside, all e-cigarettes and vaping devices, along with any spare lithium batteries, must be removed from the bag and kept with the passenger in the aircraft cabin. Can I bring my pet into the terminal if I'm not traveling? All rights reserved. For additional information, please visit https://flypdx.com/Parking.