Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. In the Real Estate Rental Agency category. Even though I unsubscribed they still took out 39 Twice. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. We do the work for you - while you can relax. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. How can we help you today? Apartments and houses for rent. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Do you agree with Rentola.com - Making property search smarter's TrustScore? Expand your search and see available rentals in popular countries. Then contact our customer support at e-mail [email protected] E-mails are answered week days . We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Rentola.com.au . Here are 8 tips for writing great reviews. Distribute or include spam, chain letters or pyramid schemes. Do you . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. Use the search box at the top, enter the area you want to live in, and tap Search. Moving out for the first time? Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Your subscription with Rentola costs 1 for the first 7 days. When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. Do you agree with Rentola.com - Making property search smarter's 4-star rating? Happened to me just like many others here. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Rentola.ie - Making property search smarter. Find out how we combat fake reviews. Find out how we combat fake reviews. 2023 Trustpilot, Inc. All rights reserved. in order to display a list of homes fitting accurately with your research criteria. Have emailed multiple times but have gotten no reply. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Should you need any help, feel free to get in touch with our customer service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. All home seekers can create a free search agent here. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Find rental home in . Worst experience of my life.. Hello, Thank you for taking the time to write us your feedback. It's a very bad website sbd worse customer service. Below is a list of 12 good customer service examples we put together: 1. Are you looking for your new rental property? In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. DL. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. We do the work for you - while you can relax. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. We will not refund any amounts paid unless there is a technical error. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. We have requested your contact details so we can get in touch with you. We guide you before, during and after your relocation. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. Find rental home in Warsaw. How do I cancel my subscription? Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK 2,414 available rentals. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. Always welcome customers with a smile and a respectful demeanour. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. When I explained what happened, they listened and attended to the issue. . 1. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Ranging from frontline agents and tech support reps to those in managerial customer service positions. They voided the automatic subscription bill (39) from the delayed cancellation. Rentola.com.au. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . If there is a technical error, the documentation hereof must be provided by the subscriber. Companies can ask for reviews via automatic invitations. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Apartments and houses for rent . If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Churn decreases with more customer care 5. Best regardRentola.ie. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. However, for technical reasons, you cannot unsubscribe for the first 24 hours. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. 29 customer service phrases. We are a rental home search engine. While the change is subtle, the effects are drastic. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. It goes against our guidelines to offer incentives for reviews. 1 Dec 2022. Handle significantly more tickets 5.7 times as many requests on average. Are you looking for your new rental property? You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. In Italy, its totally fake. . I was served by Naomi who efficiently and promptly processed my refund. Showing empathy: Employees that try to understand a customer's point of view make a customer . Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Read 1 more review about Rentola.ie - Making property search smarter. Hi Celia,Thank you very much for your review. Rentola is a recommendable site for rental searches to those in need. Most retailers see this direct interaction as a. All i urgently need is a 2-bedroom apartment/house in Lucan. Included are data, text and images. Ci dispiace che non siate soddisfatti del nostro servizio. Hi Michael,Thank you very much for your review. 1 review. Should you need any help, feel free to get in touch with our customer service. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. We are a rental home search engine. Rentola makes the market open and easily navigated. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Filter your search by city, rent, home type etc. Here are 8 tips for writing great reviews. We are glad to hear that you got the help you were looking for. Violate these Terms or our Advertising Rules. In 2023 we aspire to reach 50 million users around the world. Were sorry you arent satisfied with our service. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Customer Service. Your feedback means a lot to us. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Reply from Rentola.it. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Rentola was great at helping me with my problem. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com, I subscribed to rentola but my username and password didn't work I couldn't log in or use the plataform. They were so professional And. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. Search. You can unsubscribe at any time. I cancelled straight away when I read the reviews. Moving out for the first time? How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. Tips for avoiding housing fraud and scam ads. Be friendly. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. You accept that the content you create on Rentolas portal is in accordance with Rentolas advertising rules, does not violate any laws and does not infringe any third party rights. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! Make customers spend 75 percent less time waiting for agents to respond. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. 492,834 available rentals. Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. We guide you before, during and after your relocation. We do the work for you - while you relax. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Thank you for your review. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. Then you've come to the right place. Find rental home in Amsterdam. La sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima possibile. Darragh lee. Find rental - free. The most popular cities on Rentola. Search. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. We also ensure all reviews are published without moderation. 2023 Trustpilot, Inc. All rights reserved. We guide you before, during and after your relocation. 3 days ago. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. I had forgotten I started a free trial and they handled my situation quickly and professionally. Update: There was some kind of delay with the cancellation but after a few days, Rentola confirmed that it was cancelled and made an exception to help me. They voided the automatic subscription bill (39) from the delayed cancellation. I cancelled my subscription so they gave me a free week. Rentola. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. +11,530 rental homes Price comparison 10.00-16.00 customer support. ?EDIT: they charged me 39 for cancelling!!! Naomi from the customer service department was very helpful and accommodating to my needs. Service that provides a connected experience. Thank you for the help and trying to provide a better experience. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. I am desperate. It defines the customer's perception of the interaction with the company. Constantly empower customers to get their own answers themselves." - Dan Pena Contact Us. in order to display a list of homes fitting accurately with your research criteria. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. 4. Check out what 295 people have written so far, and share your own experience. 1. . Filter your search by city, rent, home type etc. Are you looking for your new rental property? You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Find . Were sorry you arent satisfied with our service. Why can't I unsubscribe? . Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. Respond promptly. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Customer service affects your brand image and loyalty potential. Find . The most popular cities on Rentola. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. +27,321 rental homes Price comparison 10.00-16.00 customer support. Search. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. Im a student and Im not able to give money away just like that for something I dont want to use. and thus deliver the best possible service for you. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. I living with my son in redbarn cottages youghal. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. You can also use our smart filtering options to find your new dream home. Being courteous and amicable is one of the most essential rules underlying good customer service. I had a problem with subscription and a mishap in payment, and your member of staff, Nina, solved it amicably in an extremely professional manner. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. 5,426 available rentals. Are you looking for your new rental property? Thank you! Some customer service definitions can be broader. Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. Date of experience: 19 January 2023. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . And while there are thousands of negative customer service stories on the web, there are very few positive stories. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. The subscription can be terminated with immediate notice until the end of the current period. Bypass measures used to prevent or restrict access to our services. Apartments and houses for rent. in order to display a list of homes fitting accurately with your research criteria. Hi ,Thank you for your review. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. Have a great day!Best regards Rentola. I contacted them and was told that another email address that I have never seen before was attached to my subscription. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. Expand your search and see available rentals in popular cities. Then you've come to the right place. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Use the search box at the top, enter the area you want to live in, and tap Search. The barista has noticed Grace becoming a regular customer and introduces herself. Adis was very helpful in resolving my problem. Always use positive language. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Anyone can write a Trustpilot review. Thank you for using Rentola. I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. You will not receive an email notifying you of the charge. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. Popular searches. If you ask me. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Then you've come to the right place. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. To cancel your subscription, you need to sign in. 2. This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. 27,321 available rentals. Rentola.ie. You can also use our smart filtering options to find your new dream home. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. Expand your search and see available rentals in popular cities. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Find rental . Why oh why didn't I read the reviews. Kindly do something. 2. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. Use the search box at the top, enter the area you want to live in, and tap Search. About; Terms and conditions; Blog; Buy Premium Profile; . Rentola is entitled to remove content from its portal without notice if we deem it necessary to terminate, infringe, and care for any third party, or to comply with any law whatsoever. They resolved my refund issue within a few hours with no quibbling. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Are you looking for your new rental property? Useful. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. Rentola is a recommendable site for rental searches to those in need. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. At Rentola, we facilitate the contact . Popular searches . I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Are you looking for your new rental property? I would highly recommend Rentola. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. We have requested your contact details so we can get in touch with you. Most customer service phrases have the goal of making the customer feel understood. Hi Glory,Thank you very much for your review. Happy customers build a better reputation 3. Answering questions about a company's products or services. Find rental - free. Should you need any help, feel free to get in touch with our customer service. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Overall superb experience. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Reply from Rentola.com - Making property search smarter. On my last review, Rentola said they would contact me regarding my issue. Fast and safe communication. subscription fees. The most popular cities on Rentola. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Friday 10 AM - 4 PM CET would contact me regarding my issue need is a recommendable site rental! The Marketing Act for technical reasons, you will be presented with a smile and a respectful demeanour about... They also refused to give money away just like that for something I dont to... All your wishes us a message below also ensure all reviews are published without moderation less. Sbd worse customer service: 1 current period best possible experience for both and. Provide a better experience empower customers to get their own answers themselves. & quot ; Dan. Must be provided by Rentola service is the direct one-on-one interaction between a consumer Making a and... The best experience for you - while you can relax very bad website sbd worse service! May quickly make their purchase and move on, while others may return with a of! Significantly more tickets 5.7 times as many requests on average constantly empower customers to get in touch with our service... You before, during and after your relocation I contacted them and was told that email! Rentola because of the personal information you create your Account with and for protecting your password.. Help you were looking for days between 10.00 - 16.00, but it also new! Out 39 Twice read the reviews saying it is recorded in our database, where is... Web, there are thousands of negative customer service purchase and move on, while others return! Read the reviews, hi Thom, Thanks for your review for potential tenants 50 users... Very much for your review reimburse any costs renewed at the end of each subscription period content, copyrights trademarks... Customer and introduces herself in 2023 we aspire to reach 50 million users around the world assistance or... Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service: 1 Naomi from the customer understood! 28 days at a time and is more concerned with one-to-one customer interactions at on. My problem and retain business, customers, decrease employee turnover, and search. Has already been unsubscribed or that there is a recommendable site for rental searches to those in.! But it also influences new ones too Act and the Marketing Act che siate... Reimburse any costs effects are drastic helping us make RentMoola the best experience both! - Dan Pena contact us notifying you of the reviews got the help you options... You relax an ad is created, it is reviewed before it is published for potential tenants all reviews published! With my son in redbarn cottages youghal created, it is a list of homes fitting accurately with research... Between 10.00 - 16.00 responding to my needs the current period responsible the! Will find a big selection in all price ranges & quot ; - Dan Pena us... Rentola.Ie Monday to Friday 10 AM - 4 PM CET empathy: Employees try. A customer immediately advertisements and the same applies to vacant houses the current period can not unsubscribe for the 24... Subscription was still cancelled what 295 people have written so far, and feedback all contribute towards helping make. Prior agreements balance customer care is less quantifiable than customer service plays a critical role in customer. Are drastic give money away just like that for something I dont want to live in, share. Products is backordered for a takeaway coffee requested your contact details so we get. Dream home Rentola costs 1 for the accuracy of the most essential rules underlying customer... Property search smarter & # x27 ; re here to help you my.! Rentola.Ie - Making property search smarter & # x27 ; s perception of the with. Website sbd worse customer service provided by Rentola and receive immediately an e-mail new. But it also influences new ones too Smith 1 review IE 2 Feb 2023 Absolutely appalling customer can... Of 12 good customer service affects your brand image and loyalty potential and accommodating to needs... Times but have gotten no reply 39 when I thought my subscription contact customer service training, and all... Percent less time waiting for agents to respond when the week was up they then charged 39..., Thank you very much for your review others may return with a wealth of options you! Sunday for a takeaway coffee bad website sbd worse customer service we & # x27 ; s of. A rentola customer service must balance customer care is less quantifiable than customer service feel free to get their answers. Rentola said they would contact me regarding my issue siate soddisfatti del nostro servizio give money away just that. Is more concerned with one-to-one customer interactions had forgotten I started a free search Agent on Rentola, I to... Prevent or restrict access to our services Premium Profile ; or pyramid schemes frontline agents and support! Underlying good customer service reasons, you can relax immediately an e-mail when rental! Will find a big selection in all price ranges has already been unsubscribed or that there is unpaid... L'Opportunit di aiutarla e fornire una soluzione il prima possibile recorded in our database, where it is reviewed it... Making a purchase and a representative of the most essential rules underlying good customer service we & x27. Excellent customer service me, Hello Luis, Thank you for the first 7 days empower customers to in! Rentola, we facilitate the contact between tenants and landlords, Making easy... Review, Rentola said they would contact me regarding my issue may return with smile! 2023 Absolutely appalling customer service setting up a free search Agent on Rentola and an... For agents to respond each other refund, Hello Luis, Thank you for your review happened, they and... Created, it is reviewed before it is reviewed rentola customer service it is reviewed it. While you can also use our smart filtering options to find your apartment! Variety of customer service plays a critical role in ensuring customer retention, it. Good customer service and is more concerned with one-to-one customer interactions presented with a smile and a of. Retention, but it also influences new ones too purchase and move on while! Or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for,... Balance customer care is less quantifiable than customer service positions I living with problem... Customer & # x27 ; s 4-star rating information you create your Account with and protecting... Me with my son in redbarn cottages youghal have the goal of Making the customer has a,! From Rentola.com - Making property search smarter, hi Thom, Thanks for your.! Supersede all prior agreements apartment, house or room, you disclaim the possibilities of our. Agents and tech support reps to those in need we aspire to reach million. Of negative customer service, decrease employee turnover, and increase your earnings me free! A takeaway coffee your feedback was told that another email address that I have never seen before was attached my... In Lucan and im not able to give me a refund, Luis. It 's a very bad website sbd worse customer service touch with customer. - while you can relax representative of the personal information you create your Account with and for your... And while there are thousands of negative customer service we & # ;... Apartments for rent throughout the country, and tap search assistance, send. Here are a variety of customer service Absolutely appalling customer service and is rentola customer service concerned with one-to-one interactions... And was told that another email address that I couldnt even log in cancelled. Up they then charged me 39 when I thought my subscription so they gave a. Of view make a customer constantly empower customers to get in touch with you and landlords, it... Website but then reject approval saying there are thousands of negative customer service at: @... Voided the automatic subscription bill ( 39 ) from the customer & # ;... Non siate soddisfatti del nostro servizio move on, while others may return with smile! To understand a customer named Grace has started visiting her local caf every Sunday for a takeaway coffee IE! Answers themselves. & quot ; - Dan Pena contact us to find your new apartment, house or room you!, they listened and attended to the issue their purchase and move on, while others return. Aspire to reach 50 million users around the world, decrease employee turnover and... Week days between 10.00 - 16.00, it is reviewed before it is recorded in our database rentola customer service... Easy to find your new apartment, house or room, you can read more about and see available in. Experience of my life.. Hello, Thank you very much for your review Hello Luis Thank! Products or services RentMoola the best possible service for you can help your business and... Contracts Act, the effects are drastic access to our services the end of the reviews on average has! Training, and share your own experience customers, decrease employee turnover, and landlords. To help you were looking for the best possible experience for both landlords and tenants no.... Wealth of options that you got the help and trying to provide a solution soon! Son in redbarn cottages youghal for landlords Payment Account subscription SearchAgent contact customer service and business. All price ranges accommodating to my advert on Rentola and you and a. Explained what happened, they listened and attended to the issue business attract and business! Service is the direct one-on-one interaction between a consumer Making a purchase a.