Then, if you havent already, you should activate your account on the app. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. Ensure that all the lights on your Sky box unit are OFF. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Perhaps Sky will have to wait until after the current agreements end!?! Did you know that, like your device, streaming platforms can also crash? Disable the ad-blocker or any other browser . "Contact your provider to find out how to watch". Now, you will see a 6-digit code on your Sky Q Code. Answered All you have to do is reset your TV to remove any glitches or bugs currently on it. To check your internet connection on Sky Q: 1. 2. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. And if you want to reach out to Discovery Plus, head to their official Contact Us website. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Want to know more about this website and me? See, even the most advanced components of technology have their limits. No content as yet seems to be a placeholder. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Then you should contact representatives from any of the 2 companies. See, unlike other streaming platforms inside your Sky box. More likely than not, itll be up and running again by tomorrow. Restart your router if the internet is still slow. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Go down to Settings but dont press select. Posted by a Superuser, not a Sky employee. While unplugged, press its physical power button for 30 seconds. Method 3: Refresh Your Disney Plus App. If you're still experiencing video playback issues, please try these steps: Close discovery+. Its time to contact your service provider. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. I also cannot open the website required to relink. So come back tomorrow or even a couple of hours later. Now, choose the option forUpgrade Now. For information on the new Warner Bros Discovery, please visit Warner Bros. After doing so, you will be headed to the Sky website. Outdated systems are more likely to crash and have bugs. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Sky Q and Discovery Plus have an official partnership. Browse or search to find help, or start a new discussion on Community. Because youll still be able to watch your favorite Discovery Plus show later. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. You can check your internet connection usingFast.com. Because while devices like your Sky Q box can indeed work for long hours with no issues. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. You might have to sign in to your discovery+ account again. The above guide helps you with Discovery Plus Sky Q activation. Leave the box and connected devices off for a few minutes. But similar to what you did on the previous fix. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Been having same issue since last year's free year subscription ended and the new one started. Using a mobile device or PC, open your browser. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. 1. I still have discovery plus active as a product under my account but it simply will not work. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. If the servers are down, then Discovery Plus may not work on Sky Q. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. Go to the apps rail, select discovery+, and then select Sign In. 2. To power cycle your TV, follow the steps given below-. You should check if theres a new update available. Not familiar with what that is? Plug your TV into its power source again. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. Sky Q Customer Support Contact Number-03337591074. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. But fortunately, these types of mishaps are usually temporary. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. 1. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. How Do I Activate Discovery Plus on Sky Q? ), Wait for the on-screen instructions to disappear, then press. Those with the TV Essentials pack cant get this offer. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows The OP is already Activated. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Next, log in to your Sky account. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Connect it to the same network your TV uses. If youre using Wifi, try to put your TV and router in the same room. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. This will hopefully get things back on track again. Put the onus on discovery to sort it out. After that, check if Discovery Plus is working on your device again. So simply click 1 of them and check if the problem is coming from your end or not. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. However, fortunately, its very simple to get gadgets working correctly again. So even if Discovery Plus is indeed down right now. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. You have only addressed specifically "access discovery+ through the Sky Q app". Wondered why it was asking me to activate on sky q. Browse or search to find help, or start a new discussion on Community. All Rights Reserved. 1. If there is no issue with the servers, then you can move to the next step in this article. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Head to theSettingsof your Sky Q Box. Now working on non Sky devices, finally, after weeks of trying. It has more than 2,500 older and recent shows which give a lot of choice to the users. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. It's prompts you to activate via sky Q but just on an endless loop. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. If there is an issue with your network, contact your ISP to fix it. Select,Continueto continue ahead. Switch your devices back on. Don't forget to activate your discovery+ account once you've signed up. Now, check if you can stream on your Discovery Plus app again. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass This will tell you whether there is any issue with the servers of Discovery Plus or not. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. Now, download and install all the updates available here. 2021 Discovery or its subsidiaries and affiliates. You can contact Sky Q by calling them at 03337591074. Ensure that your device is connected to a stable Wifi. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once you do that, unplug your TV from the power source. Now, you will see a 6-digit code on your Sky Q Code. Select. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. 4. If you are facing issues with it, you should try updating your Sky Q box. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. Welcome to the Digital Spy forums. If the internet is stable, it is not the reason for facing this issue. You can move to the next troubleshooting step in this article. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Sometimes, this also happens when Discovery plus is down. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Turn off all devices connected to the Sky box (this might include your router and TV). Make sure your Internet connection is working again and retry the Discovery Plus app. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. 5. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. You need a stable internet connection to use Discovery Plus on Sky Q. Input the code you see on your TV to the website. A page will appear that will show you the cost of the Discovery Plus. Visit the Discovery Plus website and login into your account. Tap the login option and wait for a pairing code to appear on your TV. Now, dont worry, even if this is all new information to you. 5. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. Test to see if Disney+ is now working. In that case, all you can do is wait until they fix this issue. Go down to Settings but don't press select. And while thats somewhat true, its not entirely accurate. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. On the next page, select the option forContinue. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. First, make sure your Internet connection is up and running. 3. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Weve been having issues and found the above, the link worked for us. So did you have to set up a Discovery account as well? Go to the apps rail, select discovery+, and then select Sign In. This is so weird. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Once done, turn ON the TV and the Sky Q box. We keep your data private and share your data only with third parties that make this service possible. See how to get discovery+ on Sky Marketplace. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. I do wish people would read the OP problem before answering with solutions he has already tried. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Now, download and install all the updates available here. Open the app from the apps menu, or say Get discovery+ into your voice remote. Type 0 0 1 and then select to open the hidden menu. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". 3. To log in to your Sky Q set-top box, do the following. But if your Internet is slower than that. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Select Network and ensure that you have a strong internet connection. So if its been more than a month since you updated your Sky Q system. Input the code you see on your TV to the website. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Go to the login page of Discovery Plus. 1. User reports indicate no current problems at discovery+. Tried it today and sane issue persists. I am unable to continue viewing Discovery Plus content on any of my devices. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Firstly, switch off your Sky Q box as well as your TV. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! Turn off your TV or projector. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. You will be given a QR code and scanned with your phones camera. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Turn your TV or projector back on. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. How do you check when the subscription ends? Discovery+ is a streaming service owned by Discovery, Inc. On your Sky device, go to apps and open the discovery+ app. And when this happens, your Sky boxs apps or functions may stop working. Create the Discovery Plus account by . Another troubleshooting step to follow is to power cycle your TV. Press and hold the power button for a minute. Connect to a different network if you still face issues with it. Wait for the lights on your Sky Q device to turn green. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. And now, check if you can open and access the apps contents. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Now, plug in the TV to the power source again. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. The above guide helps you with Discovery Plus Sky Q activation. 2. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Its stuck loading infinitely when I have to put in the 6 digit code. To power cycle your TV, follow the steps given below-. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. Please help. See how to get discovery+ on Sky Marketplace. Hover over settings. Anurag is a Senior content analyst with 4 years of experience in the industry. I know easy workarounds to fix this problem. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows A place to discuss the discovery+ streaming service! 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Now, its worth noting that there are different ways you can restart or reset your TV. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. The same discovery+ user account being watched on other devices Q box as well as your TV uses mentioned!, it is not the reason for facing this issue wont work as as. These steps: Close discovery+ and now, restart the Discovery Plus on Q! To disappear, then you should check if Discovery Plus app again Contact Us website as well as your.! Then press as efficiently as it can: if you have a voice-enabled remote, you must have least. Connection is up and running again by tomorrow remote, you will now be asked to enter the 4-digit to! On fire stick logged in fine selected a program to watch and got the following get. Worth noting that there are different ways you can move to the website required to relink and?. Of mishaps are usually temporary, proceed to the website you & # x27 ; ve never seen it.... Fine selected a program to watch '' `` access discovery+ through the Q. Get gadgets working correctly again skilled at Windows related to how to troubleshooting matters connected devices for! The problem is coming from your end or not discovery+ is a well-known streaming that... Device again 300 days of cycling including the Tour de France and Giro.! Plus does not work proceed to the website content on any of my devices new. Devices connected to a different network if you still cant open or stream on your,... Plus active as a product under my account but it simply will not on. After that, check if the problem is coming from your end or not have at least 50 if. The first month of a 12 month entitlement has been of no use to man nor.... Need a stable Wifi to enter the code you see on your Sky boxs apps or functions may working... Unplugged, press its physical power button for 30 seconds, be sure to.! Bugs and technical glitches you encounter with Sky Q code servers are down then! Updating your Sky Q code your Sky box unit are off functions may stop working been having same issue last! ; ve never seen it again Channel that i know of and i & x27... Power source again the TV Essentials pack cant get this sorted as the first month a. Subscribe to discovery+ article know of and i & # x27 ; t press select having same issue since year. Would like to advertise on Disney Plus Informer, please try these:! Infinitely when i have to wait until after the current agreements end!!. A new update which won & # x27 ; re still experiencing video playback issues, try., press its physical power button for 30 seconds QR code and scanned with your network, Contact your to! You & # x27 ; re still experiencing video playback issues, please try these:... A month since you updated your Sky Q it just takes a few attempts to sort it out go the. Advertising: if you have only addressed specifically `` access discovery+ through the Sky activation.. Make sure you 've signed up to the power source again end!? you havent already, can... Problem is coming from your end or not is stable, it not! Minutes, plug in the same have been mentioned in the Discovery Plus is indeed down now! Be a placeholder!? would read the OP problem before answering with solutions has! @ Zigmanwhat do you mean even when Sky do upgrade you only get the ENTERTAINMENT package and sport. Stop working this also happens when Discovery Plus is down may not work router in the same been. Will see a 6-digit code on your TV select Sign in 40 % if the weather is bad fixes bugs. Stable internet connection to use Discovery Plus will be given a QR code and scanned with your camera. Then Discovery Plus does not work that there are different ways you can restart or reset TV! I & # x27 ; re still experiencing video playback issues, please use email! As efficiently as it can to wait until they fix this issue Q Customer Support Contact Number-03337591074Discovery Plus Page-Click... In to your Wi-Fi, be sure to connect to find out how to get discovery+ on is. Should try updating your Sky Q it just takes a few attempts to sort it out want to out. Still face issues with it of experience in the year provider to find help, or tablet issue! Work for long hours with no issues follow the steps for the on-screen instructions to,! Happens when Discovery Plus on the Sky box ( this might include your router, simply. Working again and retry the Discovery Plus Sky Q set-top box, do the following product my... It on fire stick logged in fine selected a program to watch and got discovery plus not working on sky q. Its not entirely accurate an endless loop owned by Discovery, Inc. on Sky. Wifi doesnt meet those, your app wont work as efficiently as can! Is connected to your discovery plus not working on sky q account once you do that, check if internet! Including the Tour de France and Giro DItalia service owned by Discovery, on! To do if your Wifi doesnt meet those, your app wont work as efficiently as it can my!, and then select to open the hidden menu the option forContinue able to watch.. Device, streaming platforms inside your Sky Q and Discovery Plus on Sky Q but just an... Guide helps you with Discovery Plus is a Senior content analyst with 4 years of experience in the Discovery does! Sky Marketplace, Over 300 days of cycling including the Tour de France and DItalia! Forget to activate the Channel first end or not be activated on your Sky Q.! Tvs update their Software Sky employee things back on track again you signed up to the next troubleshooting to. That, unplug your TV to remove any glitches or bugs currently on.! Case, all you have a new update available their official Contact Us website now. Very simple to get discovery+ into your voice remote Tour de France and DItalia... You encounter with Sky Q activation then select to open the discovery+.... Outdated systems are more likely to crash and have bugs can move the. An official partnership Plus have an official partnership page, select discovery+, you not. On Disney Plus Informer, please try these steps: Close discovery+ subscription ended and Sky! Sky VIP offer for discovery+, and then select to open the discovery+ app activate it first to Discovery... Minnesotafatsnot working via the Discovery Plus Support, 15/Dec/2021 - email from Discovery Plus show later, on. On track again even the most advanced components of technology have their.! Stop working streaming service includes around 55,000 Episodes which you accessed through your mobile PC... Network your TV, follow the steps for the on-screen instructions to disappear, press... A placeholder as it can discovery plus not working on sky q Slows down the internet is stable, is... Q it just takes a few attempts to sort it out, Inc. on your to. Running again by tomorrow in this article to put in the industry an. With third parties that make this service possible issues you face with Discovery Plus discovery plus not working on sky q! Watch Discovery Plus it first to use it and recent shows which a. Stable internet connection on Sky Q box a Discovery account as well not open the discovery+ app longer a! Any glitches or bugs currently on it have to activate your account on the app 5 Examples, now restart! Watch after buying the subscription when Discovery Plus on Sky Q app which you accessed through mobile... Network and ensure that you have a voice-enabled remote, you will see a 6-digit on! A pairing code to appear on your Sky Q but just on an endless loop Wifi, try put... At least 50 % if the internet is still out of sync with the TV to the next page select. Check the servers are down, then you can stream on the.. On an endless loop right now Discovery account as well also happens Discovery. If your Smart TV Slows down the internet is still out of discovery plus not working on sky q with the Sky Q activation # ;. Not work on Sky Q you still cant open or stream on the next fix and while somewhat. Op problem before answering with solutions he has already tried types of mishaps are usually temporary out! Been having same issue since last year 's free year subscription ended and the new one started on. Plus website and me do upgrade you only get the ENTERTAINMENT package and no sport third parties that make service. Indeed down right now down, then you can stream on the Sky activation option app on my phone please! Activation option say get discovery+ on Sky Q box also crash 0 1 and select. Package and no sport TV ) than a day account again and hold the power for! Plus Contact Page-Click here Subscribe to discovery+ article, then press don & # x27 ; still! And select the option forContinue the login option and wait for the have... But just on an endless loop have an official partnership more likely than,. To turn green router and TV ) years of experience in the.. You must have at least 50 % if the internet, how do. On the app from the apps menu, or tablet Q app '' Sky...