How do I check the balance of my Gift Voucher? Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. The user will not be able to view the ticket. How do I unsubscribe from My Ticketek emails? If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Ticketek Marketplace - Buy and Sell Tickets How do I access Accessible seating tickets? ezyTicket - your ticket is emailed to you in PDF format. Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre General Admission (GA) is an unreserved section/event where seating is not reserved for you. You can find your barcode number on the back of your member card or on the homepage of your AFL Membership online Account Manager. Will I be required to pay a transaction or ticketing agent fee as part of the complimentary ticket redemption? Once you renew/join as an AFL Member, your club of choice will be notified and they will send your merchandise pack. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. Held seats are sold on a first-in basis. If you find yourself at the venue and unable to access your ticket on your mobile phone, please visit the Box Office and they will be able to help you. Group Bookings are available for selected events and are subject to availability. Your ultimate 2023 access | AFL Membership AFL Memberships for the 2023 Toyota AFL Premiership Season are on-sale now. Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. Requesting a password reset during the on-sale will use your time limit. Once tickets are added to Passbook, simply open the Apple Passbook app. For more detailed instructions on reserving a seat, please see our help page here. What are the reasons I can request a refund if I have purchased Refundable tickets? No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. They get your card details and charge you for food boxes u didn't order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neal's for dishes you can't even eat cuz your allergies. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. I've sent an email invitation but some or all of my friends did not receive them. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. All members will have access to buy at the same time. Who is entitled to a concession or child ticket? Your barcode number can also be found via your online account here. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . The mobile number provided will be sent your mobile ticket/s 8. There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. Invitee B starts purchasing two seats from hold. 3- 12 - Junior Ticket.
The live event ticketing, data and analytics company will also provide its ticketing technology, CRM, marketing and analytics platform, which will be supported by . The MCG does apply an additional transaction fee. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. Once your new card has been printed, your original membership card will be cancelled and a new barcode will be provided to you. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. General
Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. This can be accessed using the 'Share and Save' button on the mobile ticket. Please keep an eye on your AFL Membership ticketing emails which will include your barcode. Placing seats on hold and redeeming them is limited to online transactions only. Ed Sheeran fans left furious as ticket chaos leaves thousands stranded I had the opportunity to study abroad in Australia during the summer of my Junior year. How long are Ticketek Gift Vouchers valid for? To do this, please check the 'keep me signed in' box when you log in. Ticketek is one of the largest ticketing platforms in the world, covering major music, sport, theatre and comedy events.Chances are you have used a Ticketek-issued ticket at least once to go to a major event. Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. Your barcode will be on the first page that opens (the homepage). Can I use more than one Ticketek Gift Voucher in the same transaction? Please be aware your membership number will never change throughout your years of membership. Have more questions about Ticketek Gift Vouchers? We recommend that you confirm with your venue whether they have an existing ticketing agreement. 2023 Ticketek Pty Ltd (ABN 92 010 129 110). Yes, if you don't log in you will see a selection of national events. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. Ticketek recommends that you select Registered Mail for these events where available. <>
What does General Admission (GA) mean? Gift Vouchers can also come in pdf format, which can be printed. Tixel allows you to resell your Ticketek tickets in a few simple steps.Simply: Find your ticket. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Where can I get more information about privacy for Friend Spotter? They will be assigned the seats nearest the original purchaser. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. There are three delivery options: Note that for general admission events, tickets can not be replaced. How do I redeem my Ticketek Gift Voucher? Who is entitled to a concession or child ticket? The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. "The @Ticketek _AU app has crashed - right before Ed Sheeran. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. If your session time expires, you will receive a notification and will be required to access the site again. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. Log in to your Ticketek account (Note: This will not be your Crows Membership Account details) 7. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. In most cases, tickets must be returned to the place where they were purchased. Invitee B purchases the two seats they were assigned at step (b). Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Can I request a refund if I accidentally selected the Refundable tickets option? Member Ticket Redemption Information | Adelaide Football Club Version 5.22 B82 R0 . How do I request a refund if I have purchased Refundable tickets? What can I redeem my Ticketek Gift Voucher for? Ticketek Australia - Tickets for Sport, Concerts, Theatre, Arts, Family Your region is identified by your IP address. You can purchase and reserve tickets in any combination up to the ticket limit for the event. AFL Membership will provide match-specific information about the ticket redemption process prior to each game. What are the terms of concession tickets? This is the default selection and lets the website choose the tickets which are currently the best available in any price category. How to resell a Ticketek ticket - Tixel Blog Postponed and Cancelled Events. {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} Tap the trash can at the top right of the event pass to shred the event pass. Don't worry though, until you finalise your purchase the value will remain on your voucher. to collect tickets. If you have purchased concession tickets, you are also required to present a valid concession card. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services teams. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). How do I make a wheelchair or Accessible Seating booking? If this is the first time you have purchased tickets at ticketek.co.nz, you will be requested to enter your address to complete your ticket purchase. You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). Are there any events I can't use my Ticketek Gift Voucher for? Guest passes are subject to availability, and information on guest pass availability can be found on our website here. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. While Ticketek takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand Tour dates Ticketek is selling for the following venues only. If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849. Where do I redeem my Ticketek Gift Voucher? I am traveling the country and have a New Zealand address but my billing address is overseas. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. The Ticketek app was also reportedly glitching, stopping people from . Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. Ticketek may charge a reasonable fee for the replacement of tickets. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. Limitations on number of tickets purchased. Where do I select Mobile Ticket delivery? This means that for each event, tickets become available in order of best seating according to the promoter. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. Reserving a seat is $10.50, with an additional transaction fee for tickets booked through Ticketek. When purchasing tickets for a particular event you may be limited to a specified number of tickets. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. Tickets can be purchased via our website here, or over the phone on 1300 722 515. Upgrading Member Access via Ticketek (AFL) - Collingwood FC You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. endobj
I would still like my tickets mailed to me at my overseas address, is this possible? Refunds must be requested no more than 60 days after the event date. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. If magnified, the display may be blurry. If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment?