For youth, seniors, people with disabilities and low-income adults. EMC Discount Cards For youth, seniors, people with disabilities and low-income adults. To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. Choose to stay logged in or to log out. These passes are valid only for the eligible university/hospital employee, student, or postdoc to whom they are issued. Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). -=9&_j?N3?vjUaFXpJ| It is not available to students or postdoctoral scholars at this time. Apparently Bay Area folks found a loophole where BART allowed you to enter a station with the min amt on your Clipper (say $3). To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. If your card is registered, contact us so we can block your card from further use. Clipper Refunds: Only registered Clipper cards, are available for refunds. While BART has eliminated the saleofpaper tickets from our vending machine,fare gates will still accept paper tickets loaded with funds. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. /Tx BMC Latest Clipper News Never miss Clipper news! H237402VH2P0P04341Qf& Someone else may be able to use it. J b;4L)-cJ02iIufF2(pQ 3NY!JOl 2Ns0 \zTs!hq=u@#|?2(%i"h 36Vp{Ax,e]e@UiPH.P+PDSUB@P# (. $15.29. You may want to consider loading Clipper Cash onto your Clipper card for use in such an event. Paper Tickets The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. E\\y\F@B.THH!*o* H*2T0T3415Rf& However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. All rights reserved. https://docs.clippercard.com/brochures/en/clipper_cancellationform_120213.pdf. Mail the ticket(s)toBART's Treasury Department. `qp8Wkdj434T) Y endstream endobj 212 0 obj <>/Subtype/Form/Type/XObject>>stream f Tickets purchased with a credit card (there will be a small c on these near the magnetic stripe) will be credited back to the credit card which was used to purchase the ticket. PDF Clipper Cancellation Form endstream endobj 180 0 obj <>/Subtype/Form/Type/XObject>>stream What do you recommend for getting this resolved? Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. So we just kept our Suica as well as our Icocaused in the Kansai. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. 0 0 10.1455 10.364 re New. If unsuccessful, your Clipper card may be defective or damaged. Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). I no longer need to use Clipper. Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. It is recommended that items of value be insured when selecting this option. Minimum monthly payments are required. Clipper is committed to protecting your privacy. H*2T0T3415Rf& If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. You can add value, see what's on your card, and see recent transactions. You wrote about Clipper freezing accounts. https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. H*2T0T341f& For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. Learn more about our privacy policy. Pay With As part of tuition and fees, all students pay $180 each semester for a "Gator Pass"this . Treasury will mail you a check. Here's what you need to know. endstream endobj 223 0 obj <>/Subtype/Form/Type/XObject>>stream Each Smart Pass user only gets one replacement per calendar year. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. 7) d"W0%Q T Less than a cup of coffee. Registering your card protects your card balance and allows you to set up an online account. According to Caltrain, failing to tag on and off could result in improper Clipper card readings, which could result in a Caltrain citation. A: No. /Tx BMC REFUNDS. For details about how to apply for a refund, download theClipper Cancellation Form. More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. Visit our VTA Smart Pass page for more information. If you ever lose your card, well replace it and restore your value for a $3 fee. For faster replacement, you also can pick up your replacement card at an in-person service location. Stanford Transportation will automatically renew your Go Pass every four months and you do not need to take any action. Otherwise, you will be logged out automatically. Be sure to review the paper ticket fare chart at the station. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. endstream endobj 178 0 obj <>/Subtype/Form/Type/XObject>>stream EMC bFrADhDwzeCJt>HJG()qCFY9Vq{$s? The old website used to show added values, ready to be activated, but no longer does. Home | Clipper BART to stop selling all discounted magnetic tickets on December 31 It's just $3. H*2T0T3415Rf& EMC /Tx BMC Transferring a Go Pass constitutes fare evasion, which is a violation of California Penal Code 640. endstream endobj 175 0 obj <>/Subtype/Form/Type/XObject>>stream Key Clipper information translated to Spanish. Any suggestions, or is this another way for a government-backed agency to abscond with my money? /Tx BMC /Tx BMC EMC QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> Otherwise, you will be logged out automatically. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. /Tx BMC . What can I do with an online Clipper account? Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. endstream endobj 216 0 obj <>/Subtype/Form/Type/XObject>>stream Opens in new window. Fares are for one-way travel. While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. For details about how to apply for a refund, download theClipper Cancellation Form. Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. All Go Pass users should register their Clipper cards on Clippers website. If do not tag on and/or off, you will be subject to citation. No. f EMC Add value, set up autoload, and check your balance! 0 0 10.146 10.364 re EMC endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. EMC E\\y\F@B.THH!*o* Roadshow. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. 0 0 10.1455 10.364 re Page Redirection - Home | Clipper EMC The Caltrain Go Pass is an institutional pass, which is set up differently than Clipper cash value and the Caltrain Monthly Pass. We contacted Clipper and were instructed to write letters to get the refund on two cards. 0.749023 g To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. But if the fare is $5, it will let you exit and pay the add fare of $2 before you can use the Clipper card for your next ride. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area?