When planning your arrival at the airport please ensure you allow enough time to check in. If you are travelling with only carry-on baggage you can opt to check in at the Virgin Australia lounge instead. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53484224', '');}, 'log_autolink_impression');flight from Auckland to Melbourne will depart at 06:30am, and according to the Virgin Australia we will need to check in at least 3 hours prior to the departure time, that means 3:30am!! Check in or drop your bag off at our Priority Check-in+facility at the airport. Either select "Login" in the top right, or the "Retrieve as a Velocity member" link and enter your Velocity member number and password. . If you are connecting to an international flight, travelling in a large group or require additional assistance, we recommend that you are checked in 60 minutes prior to your scheduled departure time. The carrier we're using to get to Australia is United, which doesn't have a weight limit for carry ons. Popular options include: With the station just a short walk from the domestic terminal and a 20 minute ride into Brisbanes CBD, Airtrain is a fast and convenient way to travel to and from the airport. This page will direct you to useful information about baggage, including check in and hand baggage, baggage restrictions, and what to do if your baggage is delayed, lost or damaged. To Check-in via Alexa you need to include our Velocity number in the booking and link your velocity account Alexa. However, . Available cabin classes and fare types will be displayed in the booking panel when you book your flight. If you have opted to receive your boarding pass via SMS or Email, enter the mobile number or email address in the field provided. For domestic flights: Online check-in for domestic travel will open 48 hours prior to your scheduled flight departure, and close 45 minutes prior.*. Economy Lite fares allow carry-on only, although bags can be added for a fee; Economy Choice and Economy Flex fares include a single 23kg bag, as do any seats . Love travel? Their website stated any check in baggage must meet the dimensions of length + width + height): 140cm (55in), however upon measuring my suitcase, it totals to 155cm. Check-in for your flight online via desktop, tablet or mobile devices using our online check-in portal. Flight departures by terminal are outlined below: T1 Domestic = VA0200 - VA2499, VA 9020-9049, VA 9100-9199 (excluding VA1900 - VA1999) T1 International = VA0050 - VA0199, VA1900 - VA1999. Join or renew your annual membership to make sure youre all set for a great start to every trip. But it looks like both Virgin Australia and Air New Zealand have a 7 kg/15lb . Online check-in for international flights opens 24 hours and closes 90 minutes before your flight is scheduled to depart. For a 6.30am (ta && ta.queueForLoad ? Baggage Services is located in the Arrivals Hall, Ground floor. A checked baggage allowance applies to adults, children, infants and Velocity members travelling on Virgin Australia's Domestic and International Short Haul network. Australia. More information on transfers for connecting flights. Virgin Australia Self Check-in Kiosks are available at Brisbane Domestic Terminal, where guests can print their boarding pass and bag tag before proceeding to a bag drop counter. Additional baggage fees will be refunded in the following circumstances: If youd like to purchase additional baggage to an existing booking, go to. Premium Entry is open from 5am - 10am, Monday to Friday. Virgin Australia: Self checkin and bag drop off a nightmare - See 11,681 traveller reviews, 1,342 candid photos, and great deals for Virgin Australia, at Tripadvisor. Just make sure you've paid for any additional baggage if it exceeds your standard allowance. Early Bird fares: Released throughout the year, with . Prices are inclusive of taxes and airline surcharges. 2x bags. 737 Business Class seat features include: We are delighted to offer you a plated meal from our new Business Class menu, boasting fresh and contemporary flavours. 3. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53487940', '');}, 'log_autolink_impression');flights is 90 minutes. As a Business Class guest you are invited to board the aircraft first, or at your leisure. Additional baggage allowances for Velocity Silver, Gold and Platinum members varies depending on the operating carrier, for VA codeshare bookings please refer to the tables above for applicable allowance. If you are travelling with an infant, you can check in an item each from the following two categories: 1. Business centre services are currently unavailable. Check-in opens 48 hours prior to departure for domestic flights. For ports outside of Perth . A range of hot and cold drinks, including Australian beer and wine will also be available for your enjoyment. Baggage Services is located in the Arrivals Hall, Ground floor. If you're travelling domestically, all airline check-in desks are located on Level 1 of the Domestic Terminal. Customer service at Virgin Australia is what sets us apart and bringing our people out from behind a desk will further empower them to deliver a new standard in service excellence. 7kg per piece, 14kg total. An infant is entitled to one piece of checked baggage, up to 23kg or 32kg, depending on your class of travel. For a better experience, please enable JavaScript in your browser before proceeding. If you are connecting to an international service after your domestic flight, Virgin Australia recommends you check-in 90 minutes before your flight to complete immigration requirements. Virgin Lost Property. Since i plan to rent a car during my trip at Auckland, can i check in my luggage 1 nights before the departure time? Brisbane CBD is approximately 12 kilometres from Brisbane Airport and there are plenty of convenient options to get you to and from the centre of town and beyond. If you require additional baggage, we strongly recommend purchasing additional baggage before arriving at the airport. 1x standard bag and 1x suit pack. Our staff are available to process bookings and changes during these times. Brisbane Domestic Airport Counters open 2 hours prior to departure and Staff are available during these hours . There are counter services or self-service check-in kiosks for Virgin Australia flights at most domestic airports. Infants and children are entitled to carry special items as checked baggage, free of charge, as listed below. Passengers will be able to choose between self-bagdrops, self-service kiosks and traditional staffed check-in desks. I've booked an Economy Elevate, Getaway or Freedom fare. 7kgs total with maximum dimensions: 48cm long, 34cm wide, 23cm deep. Check-in now for your Virgin Australia flight. Online check-in for domestic flights opens 48 hours and closes 45 minutes before your flight is scheduled to depart. In addition to any checked baggage allowance included in your fare, you can add a maximum of two pieces of baggage at 23kg each per person before you arrive at the airport. When you drop off your baggage, you will be asked whether or not you have packed items that may be considereddangerous goods. Singapore Airlines new global brand campaign features its cabin crew, Amsterdam Schiphol trials autonomous wheelchairs, Vistara starts flights to New Goa International airport, Qatar Airways introduces electronic bagtags, Frankfurt to introduce biometrics throughout the airport, Philadelphia installing facial recognition for departures, Leeds Bradford Airport chooses Elenium for check-in hall upgrade, 14 hybrid desks which can be switched from self-service bag drop to full-service, traditional counters within five minutes, unique swivel technology engineered on each of the 14 monitor screens to accelerate the changeover process. If you exceed your checked baggage allowance, you will be subject to. Note: Please distribute weight equally between bags when travelling with multiple bags. If you are travelling in a large group or require additional assistance, we recommend that you are checked in at least 120 minutes prior to your scheduled departure time. Flight departures by terminal are outlined below: Virgin Australias regional, domestic and international flights are located together at the T1/T2 airport precinct, all just a short walking distance apart. Using your 6 letter booking reference, check-in at a kiosk to print your boarding pass and bag tag. Radim Koblka | Queenstown - Frankton Virgin Australia | Boeing 737-800. :). New self-service and assisted check-in and baggage drop facilities will open at mainline airports; . * Subject to currency exchange rate fluctuations. If you purchase additional baggage and you choose to change your flight, your additional baggage will apply to these new flights. Sign up for our free newsletter and get the latest news, insights, and money-saving tips. 4. At our International Airports, Counter Check-in service for guests with and without bags is provided by our friendly Virgin Australia team members. Please have your passport and travel documents on hand, and keep in mind theEnhanced Security Measuresfor what is permitted on-board international flights. Each guest may check in up to 9 pieces on Virgin Australia operated flights. As a Business Class guest you are invited to board the aircraft first, or at your leisure. Our Check-in guides below explains our Self Check-in steps to make sure you are prepared on arrival at the airport. Your boarding pass will display the time that you need to be at the boarding gate. We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time. Check-in for your flight via theVirgin Australia App. 196 reviews. Do note that the automated bag drops at Jewel Changi Airport Early Check-in Lounge closes 3 hours before your flight departs. Please note, due to social distancing requirements, seating capacity within our lounges may be limited. Basic Economy tickets cannot be changed. When departing fromselected domestic airports,you may take advantage of a dedicated Priority Boarding lane (available at most gates). "Alexa, ask Virgin Australia to check me in.". Check-in for your flight via the Virgin Australia App. With over 730,000 hotels and 800 car hire suppliers to choose from worldwide, you're spoilt for choice. Virgin Australia's fleet includes a number of different aircraft types, all of which have slightly different operational limitations that affect the weight and size of the baggage they can carry. Guests can use our self check-in kiosks at most major airports where you can print your boarding pass and bag tag before proceeding to a bag drop. Melbourne Airport T1 Skybus/Arrival Dr (Melbourne Airport) is 243 meters away, 4 min walk. You hold a reservation for a Virgin Australia domestic flight (within Australia or New Zealand) or an applicable international flight. Pre book your rental and save. Varying payment fees are included in the price breakdown on Webjet's checkout page, once your . If you're flying Jetstar, you can include sporting goods and other bulky items as part of any checked baggage allowance that is included in your fare, subject to some conditions.. Enjoy lounge access immediately upon arrival at your destination after your Virgin Australia flight for up to 60 minutes. Check-in begins 60 minutes prior to departure for the first flight of the day. When planning your arrival at the airport, please ensure you allow enough time to check in make your way through security and to the boarding gate. Article: What I Value Most About Qantas Platinum Status. 7kg per piece, 14kg total. If you need more than two additional bags, you may purchase up to 9 bags at the airport, subject to availability. Please contact the Virgin Australia Guest Contact Centre on 13 67 89 if you are calling from within Australia. It all depends on the scruples of the person finding it. Toilets are located throughout the airport, disabled toilet facilities are also available. You do not have a special service request (SSR) contained within your booking. Virgin Australia recommends that you check in 2 hours prior to departure. Failure to adhere to check-in times may result in you missing your flight and forfeiting the fare paid. Formworks worked extensively with our client Daifuku BCS, and their customer Virgin Australia developing the BagDrop check-in experience for the new Perth T1 domestic terminal. If you are entitled to a refund of your fare or your baggage fees under the fare rules and/or the Australian Consumer Law. Write a short note about what you liked, what to order, or other helpful advice for visitors. Step 11 - Confirm check-in and send boarding passes. Multiple items held together will not be accepted as a single piece of baggage. All you need is an internet connection! Virgin Australia Airport Check In For domestic flights, the check in time limit for closure is 30 minutes before scheduled departure of flights. We have a 7am departure out of Christchurch for Sydney with Air NZ and they have advised check-in 90 minutes prior to departure time. Virgin Australia customers can save by booking online at, Sheltered and supervised taxi rank located outside the terminal. Baggage carousels are located in the Arrivals Hall. Make sure you leave enough time at the airport to get through security, check your bags, etc. Counters open 3 hours prior to departure and staff are available during these hours to process bookings and changes. Already checked in online? To ensure that travelling with us remains safe during this time, weve made some temporary changes to our lounge experience as detailed below. If you are travelling with non-standard items such as musical and sporting equipment, please refer tooversized and fragile items. Check Virgin Australia flight arrivals into Brisbane Domestic Airport. Domestic Check-In. :(. Check in begins 3 hours prior to departure for flights from the Pacific Islands and 2 hours prior to departure for flights from Australia and New Zealand. Higher baggage rates will apply at the airport. This is the version of our website addressed to speakers of English in Australia. Let us know if you are going too so we I think i screwed up on the planning as i already booked the accommodation in the Auckland CBD, Argh!!! For international flights: Online check-in for international travel is currently unavailable. Additional baggage feesmay apply. To board our aircraft Virgin Australia guests must wear: If your items of clothing display offensive language or symbols, you will not be permitted on our services. Check in begins 3 hours prior to departure for flights from the Pacific Islands and 2 hours prior to departure for flights from Australia and New Zealand. Upon arrival at the airport, please see Virgin Australia staff to determine if kiosk check-in can be utilised for your booking or proceed to our traditional check-in counters. OR. When packing your bags, please consider what is permitted, what is forbidden and what is restricted. "Alexa, ask Virgin Australia to check me in.". Toilets are located throughout the airport, disabled toilet facilities are also available. Information monitors display flight carousel numbers for baggage collection points. In Darwin of course it was only when someone was actually manning the counter for Virgin which was 90 minutes before the flight. Following last year's successful trial, Virgin Australia has now announced it will launch its pop-up check-in and baggage drop service at major Australian airports. . The solution we developed utilised a rotating passenger interface display that when rotated automatically switched the check-in interface from one mode to the other. Virgin. This is the first time Adelaide Airport is seeing . If you do not have the correct travel documentation, you may miss your flight and forfeit the fare paid. We recommend you are checked in with bags dropped at least90 minutesprior to your scheduled departure time. Our Check-in guides below explains our Self Check-in steps to make sure you are prepared on arrival at the airport. Re: liquid on domestic Virgin flight. Either its not there, or I cant find it (which is not helped by being on the iPad) could be either really. That is too early for me and i didnt aware of this when i book the flight and they dont provide online check in for international flight!! Two small pieces. Pre-Flight Information Check-In Information At the Airport. The new check-in system will later be extended to Virgin Australias east coast hubs at Sydney, Melbourne and Brisbane. The requirement from Virgin was a check-in system that could switch . Relax, unwind and enjoy the fabulous Virgin Australia service on offer in one of our 7 Lounges. Train passes are available for all connecting Virgin Australia flights & a bus service is available for all connecting Virgin Australia International flights. Automatic teller machines (ATMs) are located throughout the terminal. I will stay at Auckland CBD area the night before the departure, appreciate for all the comment. It may not display this or other websites correctly. For Virgin Australia carry on baggage, all passengers can have a single bag that's no larger than 56cm x 36cm x 23 cm and no heavier . Taxi services are located outside all terminals. 25. 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