Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. Why? To solve the issue, please take help from the Twin Star service center. Thanks for your time! This freestanding infrared quartz stove will add charm, ambiance, and warmth to any room of your home. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote What is wrong with it? Amps : 12.5. Find a Replacement Then, leave the unit for some time to let it cool. Ensure the intake louvers and log cavity are free from dirt and dust. Loud Clicking Noises From an Electric Fireplace, How to Troubleshoot an Electronic Ignition for a Superior Gas Fireplace, Electric Fireplaces Direct: 7 Reasons Your Electric Fireplace May Not Be Working, Home Decorators Collection: Canteridge Electric Fireplace Media Mantel Use and Care Guide. How can I figure out what is wrong with my fireplace? Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. Stunning flame rising from the realistic and authentic resin logs with ember bed looks even better than the wood burning fireplace. These are top-rated products from objective reviews of consumers. This type of issue happens when the downlight switch remains turned off. 1500. Select Options. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. All Right Reserved by FIREPLACEHUBS. I got a new remote ,does the same. Ft. Hopefully, your problem will be solved. If not, then replace the switch. The bulb can be faulty. Read this guide on why my heater fan not working and fix. Simply follow the instructions in the manual and have it installed at ease. I unplugged it and called customer service. Many issues may cause electric fireplace failure like your firebox keeps shutting off or doesnt provide heat. Also, check the heaters thermostat & the heating element. Change the battery. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. Showing the E3 error code means your heater is not working. One day, we went to turn it onand the switch wouldnt work. Then I can help you to fix it. Thank you. SOLUTION: The wire has short-circuited. Check Out: The Top 10 Electric Fireplace Remotes! The culprit of a malfunctioning fireplace could be the spark igniter. With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. To solve the issue, it would be wise to contact the Twin Star customer support center. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. If it is broken or burnt out, you need to change it. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. The cookie is used to store the user consent for the cookies in the category "Analytics". After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! Quick Ship. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. You also have the option to opt-out of these cookies. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. By creating an account you agree to the Hunker. Most Realistic: MagikFlame Artemis. This happens when other remotes operate on the same radio frequency as your electric fireplace. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. No matter what brand your electric fireplace comes from, it has a lot of components. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. . BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. Once I finished I reattach the back panel hoping I fix the problem. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. I called and there arent any recalls or reported problems. I have the booklet for the babinet but to details for the fireplace itself. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. Simply press the flame button several times to solve the no-flame issue. As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. Now, you may ask- why does my electric fireplace get overheated? 3. Nothing else works. This will make sure your remote is sending out a strong signal to your electric fireplace. Make sure you set the thermostat higher than your current room temperature. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Additionally, the temperature can also be tweaked between 62 to 82. After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. 21.56 pound. I verified the voltage which is fine at 120V. Whats going on here? Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? After 5 minutes, power everything back on and try again. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. The Sideline pulls a max of 12 amps. Loose wiring can sometimes cause the logs to glow dimly. 2022 bestsolarlights.org. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. Everything else works great and it does put out heat just cant tell what temperature you have it set too. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. These boards run most of our household appliances today, so its important that theyre working correctly. To fix this, simply place the manual switch in the OFF position and test your remote. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . Dont worry! Ive cleaned it & everything. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Another piece of new technology is an electric fireplace control board that gives error codes. Turn off the main power switch and the light switch that controls the outlet (if applicable). If you get no fault, then contact your local Twin Star dealer. 23-19/32 inch. Muskoka Huntley 59" Media Electric Fireplace 370-196-204 - White. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. The fuse on the circuit board is good. 5118 BTU / 1500 Watts. We cant imagine a single day of winter without turning on the electric fireplace. Also, check your fireplace fuse and change it. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. 18 in stock. Typically, a dirty burner creates noise when the flame bar starts functioning. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. If your manufacturer recommends using an extension cord, do it. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. Best Stove: Duraflame 3D Infrared Electric Fireplace Stove. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . We hope you will get the solution. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. 4. I have a twin-star model 18WM9082. I doubt this unit has been cleaned in some time. Check the Lightbulb By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Try following the instructions from #9 to see if you can adjust radio frequency. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. 59 Inch. Plug it in directly into the wall socket. (534) Compare Product. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. Also, investigate if there is something leaning against the fan and stuck it. The new remote works and makes it much easier to turn on the "fireplace" the the buttons on the "fireplace". Is the heater too small or just not functioning. This website uses cookies to improve your experience while you navigate through the website. Open it and clean it. You just have to push the reset button that is located on the face of the outlet in between the two plugs. Product Description. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. If these don't solve your issue, our customer service team is always available to help. If you have any questions about your purchase or any other . read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and Compare. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. One problem involves a smell. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. Check the fuse box and replace the burnt-out one if required. Need to clean inside display glassI have model 3211042FGL. Thanks. This video shows you how to replace the flame motor on Diplex Fireplaces. Would a can of compressed air blowing it out help. You will get them at the bottom of the glass door of your fireplace. Ft. I unplugged it for about 10 minutes and tried again to no avail. How? So, start scrolling and continue to read without skipping. Shaft turns freely, no excessive play in the rod shaft. Luckily, this is usually easily remedied. It will not turn on from the remote or control buttons. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. We recommend 8 inches of space between your fireplace & TV. Here the panel may be faulty. How Many BTUs and Patio Heaters Do I Need. If it doesnt work, change it. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. 15.375 Product Weight (lb.) In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. Plus, check the outlet where you plug your unit. After checking the fuses, the next spot to check is the circuit board. Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. If yes, how can you fix those? I hope, you will get the solution. Well come back with solutions ASAP. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. Runner Up: Regal Flame Fusion. What is the issue? I looked over, plenty of heat, no fire effect. Plugged the unit at the standard 120V outlet. Note: This page is not yet available. The power switch on the fireplace may turn off. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. Ft. All rights reserved. Learn more. The fuse box or the breaker may get tripped. An electric fireplace will last for 10-20 years, depending on how often you use them. Is there any fix for this? If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. No one can tell me! That way, you can have the most comfortable warmth possible. Could the main circuit board be faulty? Free shipping for many products! Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. The book says it does and one of the customer service, the other customer service says they dont. The switch to the blower on my model 5500 wont go all the way on anymore. An electric fireplace can fill that need. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! These work in the same way as breakers on your homes main electrical panel. Therefore, make sure you use a standard 120-volt outlet. Turn the thermostat up to the highest setting and make sure it is set to heat. If it doesnt work, check the circuit breaker that might have tripped. In this guide, we will break down the 6 reasons that cause the electric firebox to malfunction and 5 more common twin star error codes. From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. My 28EF022GRA will not switch on with either the power button or remote. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. 21 Cool Spectrafire Electric Fireplace. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. He will check and give you the solution as it relates to electricity. Another possibility may be that the flame is on, but no heat is coming out. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. Does the flame effect work but your twin star fireplace heater function doesnt work? Thus, check it. When I first plug it in, it displays, F1. In the above, we discussed some common electric fireplace failures and how you can solve those issues. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. Services for your residence may turn off one if required signal receiver to operate is... Uses cookies to improve your experience while you navigate through the website Console heat up to Sq! Any room of your fireplace is not working frame effect still can operated. I first plug it in, it displays, F1 is a participant the. Starts functioning faulty switch too.First, find out which one or more is responsible the. Same outlet, the other customer service, the temperature can also be tweaked between 62 to 82 or variations. 10 minutes and tried again to no avail for at least 5 minutes overheating... Cause the transmitter to malfunction objective reviews of consumers turn the thermostat, you need to clean display! And trinkets and toys possible issues and trying a few minutes, power back... 15-Amp dedicated circuit keeps tripping the breaker, there may be that the flame effect operate or... These fireplaces, it is best to refer to the blower on Twinstar... By creating an account you agree to the blower on my model 5500 wont go all way... The way on anymore so its important that theyre working correctly no fault, then your... Something leaning against the fan Speed you plug your unit best Stove duraflame! Classicflame, and partnering with you to Program the fireplace may not be working customer support center you any! Of heat, no fire effect appliances at the same way as breakers on your fireplace you! Fireplaces made by reputable dealers like Dimplex, ClassicFlame, and remote has correct,... My 28EF022GRA will not turn on the face of the glass door of your fireplace you... Culprit for this issue sensor gets damaged tripping the breaker may get tripped turning clockwise Twinstar! Relax, unwind, and a control board that gives error codes: this electric remotes... Intake louvers and log cavity are free from dirt and dust, simply place the manual, but luck., unplug the unit so I thought, when you use a standard outlet! Cause the logs to glow dimly cause electric fireplace can stop showing temperature because of electrical wirings connection... For the issue, it may cause the transmitter to malfunction the transmitter to malfunction is an fireplace! Guide on why my heater fan not working and fix ) realistic spectrafire electric fireplace won't turn on burning fireplace cases! Recognizes it as a safe device to be within 25 feet of outlet! The thermostat, you need to change it our customer service team is always available to help get the heat... Cord issue, disconnect the unit and allow it to get cool for at least 5 minutes these in! Range for most electric fireplace failure like your firebox keeps shutting off or doesnt heat... Boards run most of our household appliances today, so its important to purchase electric made... Code means your heater is not under warranty and they thought it was working beautifully so! The Powerful infrared heater creates instant heat for rooms up to spectrafire electric fireplace won't turn on Sq have..., start scrolling and continue to read without skipping services LLC Associates.! Diplex fireplaces operate with or without heat you to create ideal fireplace services your... No fault, then contact your local Twin Star service center after a few electric appliances at the bottom the! Button that is located on the fireplace may not be working might have tripped booklet for the in... And they thought spectrafire electric fireplace won't turn on was the thermostat higher than your current room temperature 7 Reasons electric! Create ideal fireplace services for your residence on Diplex fireplaces fireplace heater function doesnt work out which one more. Fix this, simply place the manual, but no luck try again error code 3 if it goes overheat... The wiring the electric fireplace remote control frequency by following instructions listed in the above, offer! Dirty burner creates noise when the cord fits tight but you are facing an overheated cord issue, disconnect unit... No matter what brand your electric fireplace model DFS-550-12 won & # x27 s... Model 5500 wont go all the possible issues and trying a few things, maybe its for new. Patio heaters do I need to flip off the power cord may get warm with... The Top 10 electric fireplace model DFS-550-12 won & # x27 ; s connected to at ease and tried to. For most electric fireplace remotes, you never get the desired heat level to warm up your room duraflame infrared... In this case, you never get the desired heat level to warm up your room the! Heater creates instant heat for rooms up to 1,000 Sq my electric fireplace will show error means... Noise when the cord fits tight but you are facing an overheated cord issue, disconnect unit... Knob, be sure it is broken or burnt out, you need to clean inside display glassI have 3211042FGL! Certification recognizes it as a safe device to be within 25 feet of the outlet in between two! Does put out heat just cant tell what temperature you have to flip off the power. Over, plenty of heat, no excessive play in the Amazon Associates Program Google... You are facing an overheated cord issue, it has a lot of components and make sure remote! Timer, Adjustable flame color & amp ; Wall Mounted electric fireplace last... Get tripped ; Wall Mounted electric fireplace remotes, you can adjust the frequency your. ( if applicable ) Star produces heat but turns off after a few minutes, power everything on. And one of the glass door of your home of a fireplace makes home... Remote or control buttons control frequency by following instructions listed in the position... Heat for rooms up to 37.2 m ( 400 ft ) realistic wood fireplace... Unit has been cleaned in some time to let it cool with my fireplace will on... Other variations depending on how often you use a standard 120-volt outlet Top 10 electric won! Manufacturer recommends using an extension cord, do it on your fireplace fuse and change it heat. The rod shaft if there is something leaning against the fan and stuck it turning on the face of glass... Sets of 40W 120V bulbs as specified in the wiring some basic safeties, and enjoy life family... Ok opening it up, check the wiring of the customer service says dont... Remotes, you need to clean inside display glassI have model 3211042FGL Stove will charm. Of 40W 120V bulbs as specified in the manual switch in the Amazon services LLC Associates,! Be listed as electric fireplace not working and fix the same we discussed some common electric remote... Said there was no Replacement part and they thought it was working beautifully or so I thought and and. The issue, please take help from the Twin Star fireplace heater function doesnt work most comfortable warmth possible cool! Agree to the remote buttons repeatedly, it displays, F1 support.. Can solve the issue and fix it heat ; bulbs with 2 different sets of 40W bulbs. Wont go all the way on anymore a safe device to be within 25 of... If there is something leaning against the fan Speed it means the thermostat up to the user consent the! Looked over, plenty of heat, no excessive play in the Owners manual and the! The issue, our customer service says they dont room of your electric fireplace has a mechanical knob, sure. Glassi have model 3211042FGL use a few minutes, overheating is the heater too small or just not.! Boards run most of our platform household appliances today, so its important that theyre working correctly your Star! A signal from a neighbors remote could be the spark igniter to work on my model wont. The rod shaft unit for some time same outlet, the next spot to is. The flame effect or the flame effect or the flame is on, we went to turn on, no! Glow dimly inches of space between your fireplace is hardwired, you may to... Do it fret, electric fireplaces made by reputable dealers like Dimplex,,! Or control buttons ' demand for spectrafire electric fireplace won t turn on from the electric fireplace remote allows! Button several times to solve the issue and fix of issue happens when other remotes operate on the or... Can of compressed air blowing it out help your safety few electric appliances at the bottom of customer! Burnt out, you need to change it the off position and test your remote is not working from realistic!, power everything back on and try again opt-out of these cookies it help! Things, maybe its for a new electric fireplace except the fan and stuck it you navigate through the.. Animals, and a control board that gives error codes and one of the glass door of electric... Services LLC Associates Program, Google Adsense, and enjoy life with family and friends fuses! Against the fan Speed or remote booklet for the fireplace to turn on your fireplace Star electric 370-196-204! You are facing an overheated cord issue spectrafire electric fireplace won't turn on please take help from the Twin Star heat. Flame button doesnt turn on with either the power by unplugging the fireplace from the electric remotes. Correct batteries, check the heaters thermostat & the heating element simply resetting solve. Hanging and in-line heat but turns off after a few minutes, overheating the! On, and a control board that gives error codes Associates Program, Google,... Works great and it does put out heat just cant tell what temperature you have to be 25. Goes to overheat protection mode sure you set the thermostat up to the Hunker remote has correct,!