JuE Wong is a strong leader and will keep the brand on course through this storm for its shareholders. 'We have publicly released the HRIPT test results for all of our products. In response to questions about the refunds and the safety of its products, Olaplex said: "We are proud to help our millions of customers achieve their best hair possible and every customer inquiry is important to us. Popular hair care brand Olaplex is being sued by 28 women who claim the brand's products cause hair loss, blisters and other scalp conditions. (Bloomberg) -- Olaplex Holdings Inc. said its sales will . The case also contends that Olaplex products include an excessive amount of plasticizing agents such as glycol, the overuse of which can weaken and damage hair. Some 30 customers are suing Olaplex, a luxury hair care brand. In January 2021, Devacurl agreed to a $5.2 million settlement to resolve the class-action lawsuit claims that the brands products caused hair loss and scalp irritation. There is even a Facebook group titled Olaplex and Hair Loss? Olaplex is facing a lawsuit from customers claiming its products damaged their hair. "They said they'll offer to refund whatever I bought in the past 12 months, but they still say 'we stand behind our products and the science behind it and we've done all of the product testing.' The products also have non water-soluble ingredients, which cause the hair follicle to clog, resulting in seborrheic dermatitis and subsequently inflammation and hair loss, the complaint says. DMDM is a type of formaldehyde-releasing preservative, and formaldehyde is considered a probable carcinogen, which means it could cause cancer. Olaplex removed lilial from its product, put out a new formulation last year, and then offered refunds and exchanges, according to a filing by Olaplex in the lawsuit. In a 61-page complaint filed in California's central district federal court on Thursday, a group of customers singled out its Olaplex No. hide caption. The brand perhaps most . Top Class Actions shares that the court documents of the first court dates show the company openly admitted to knowing the risks of lilial. "Far from repairing and protecting hair from damage, the products have instead left plaintiffs' hair dry, brittle, frizzy, and dull," the complaint said. What Could Elon Musk Possibly Be Thinking? King notes that fragrance is a complex subsect of product formulation, as it can consist of thousands of materials. Olaplex hair products are part of the Sephora brand, which is based in Canada. Read more here: Camp Lejeune Lawsuit Claims. Having a patented ingredient unique to their product is a good thing. They claim in the lawsuit that Olaplex hair products they used left them, in some cases, with bald spots, allergic reactions, open sores and hair that is "dry, brittle, frizzy and dull." Olaplex's statement added that there are "a wide variety of reasons for hair breakage or hair loss," calling the allegations in the lawsuit "baseless accusations.". Bottles of Olaplex hair care products are arranged in Denver, on Dec. 8, 2022. In many salons around the world it is offered - at an additional price - as a treatment for those getting their hair coloured. Again, Olaplex products passed this test. The legal challenge also claims the company - made famous for promises of 'bond-building' damaged hair - made false claims about its products' efficacy and alleges the firm obscured the fact that its formula contained potentially harmful chemicals. Olaplex's statement added that there are "a wide variety of reasons for hair breakage or hair loss," calling the allegations in the lawsuit "baseless accusations." Customers, in the new lawsuit, also took aim at the brand's advertising campaigns that included Drew Barrymore and influencers, which they said obscured the products' alleged . Do Not Sell or Share My Personal Information. Please contact the moderators of this subreddit if you have any questions or concerns. . She said she had used Olaplex products for two years when, in mid-2020, her hair began feeling dry and breaking in half. ", "Complaints like the ones referenced in this article are, sadly, a fact of life in our industry, and have been made against other brands in the category for years," Olaplex said. 9 products, saying they experienced problems including "bald spots," "dry, brittle" hair, and scalp problems like "burning" and "open sores" after using them. Be sure to scroll down to see which Olaplex products are mentioned in the lawsuit. Pour en savoir plus sur notre utilisation de vos informations, veuillez consulter notre Politique relative la vie prive et notre Politique en matire de cookies. Bloomberg Daybreak Asia. I stopped olaplex 4 months ago and guess what? Olaplex has strongly denied the allegations, insisting its range does "not cause hair loss or hair breakage". She told Insider that she sent Olaplex her receipt on Sunday after seeing other buyers post about getting refunds in the Facebook group, "Olaplex Hair Loss/Hair Damage?". ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. The lawsuit said: 'Far from repairing and protecting hair from damage, the products have instead left plaintiffs' hair dry, brittle, frizzy and dull,', 'The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker.'. This is a painful and emotional topic, however for our products this is not true. The case claims Olaplex has made matters worse by failing to disclose and, in fact, actively concealing the sheer number of complaints it has received of hair loss, scalp issues and other injuries from customers and the FDA. 3 min read. Track your investments 24 hours a day, around the clock from around the world. A 2022 study showed that panthenol, a form of vitamin B5, is effective for the treatment of androgenic alopecia. It also . However, the lawsuit alleges that Sephora continued selling Olaplex No.3 Hair Repair Perfector that contained lilial even after this. The suit adds that the Olaplex products also contain non-water-soluble substances that can cause users to develop clogged, inflamed, impacted and infected hair follicles. This condition, known as seborrheic dermatitis, is characterized by red, itchy, inflamed, blistered, flaking or scaling skin and hair loss, the suit says. Attorneys for the plaintiffs said they carefully considered any other causes of hair and scalp problems, but found that "the products alone are to blame.". No-Cap8698 3 days ago. Vous pouvez modifier vos choix tout moment en consultant vos paramtres de vie prive. Despite the alleged dangers the Olaplex products presented, the company both failed to take the products off the market or recall them, the Olaplex lawsuit alleges. Valid complaints deserve to be investigated to get to the bottom of any potential issues. They disputed the brand's social media messaging that its products could revive "compromised hair.". "Defendants have been dismissive of their customers' hair loss, instead describing hair shedding as normal and unavoidable and attributing the hair loss to a long list of other potential causes," the complaint says. Celebrities, YouTubers and influencers such as Kim Kardashian have all sung the product's praises in recent years. Learn More. The Olaplex brand, widely available in popular beauty stores and online, is marketed to restore damaged hair and protect against breakage. Plaintiffs allege Sephora removed lilial from the Olaplex ingredient list in June 2021, but Olaplex did not actually remove the chemical until February 2022 and still continues to sell its runoff inventory containing lilial instead of recalling them. The ingredients and formulation of Olaplex products are not likely to lead to hair loss and damage claimed in the suit. Barnhouse stopped using the products after 10 treatments because her hair started breaking, she said. Insider has previously reported on customers alleging that they experienced hair loss after using Olaplex products and reported that some had received refunds. In the filing, Lavinia Popescu, a research and development executive at Olaplex, wrote that the company took action to remove lilial from products in 2021, well before the EU's deadline. Popular haircare company, Olaplex, is being sued by 28 women who claim its products caused hair loss, blisters and other conditions. 0, Olaplex No. David Williams/Bloomberg via Getty Images 'You may have recently heard that Olaplex products cause hair loss. 'Olaplex products do not cause hair loss or hair breakage. Olaplex Holdings is being sued by nearly 30 consumers who claim that some of the popular hair care products caused hair loss, hair damage and scalp injuries. "OLAPLEX products do not cause hair loss or hair breakage," a spokesperson for the company told Insider in a statement. If you are considering using Olaplex products, I strongly recommend you join that Facebook group. the beauty and hair brand promoted by many TikTokers and Instagram influencers is facing a lawsuit after dozens of customers allege . You may be surprised to know that Olaplex has a lawsuit against their hair loss products. At the top, it is summed up that Sephora is being sued for selling Olaplex. It increases tensile strength and restores hair elasticity. An example of data being processed may be a unique identifier stored in a cookie. HairLossGeeks.com. How to Geta Free Flight to Hong Kong in 500,000 Airline Ticket Giveaway, Stocks Drop for a Second Day; Yields Stay Elevated: Markets Wrap, The SPAC Fad Is Ending in a Pile of Bankruptcies and Fire Sales, Apple Suppliers Are Racing to Exit China, AirPods Maker Says, Microsoft Expands Game Pass as Regulators Fret Over Activision Deal. According to the complaint, multiple Olaplex products contained lilial, a chemical compound that is often used as a perfume in cosmetics until the European Union mandated the ingredient be gone from products by March 2022 due to concerns about its impact on fertility. They list on their website current class action lawsuits and settlements to keep people informed. The consent submitted will only be used for data processing originating from this website. 5, Olaplex No. Disclaimer: HairLossGeeks is independent and reader-supported. If Olaplex wins this case, the beauty industry may see less of these expensive and reputationally damaging lawsuits. Olaplex has been around since 2015, and so the fact that there are all these hair loss complaints is unexpected if it's something in the formula, Wong said. Olaplex products are widely available in beauty retail stores and online. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. You cant see their posts without joining the group, but there is some information given in their rules. En cliquant sur Accepter tout, vous acceptez que Yahoo et nos partenaires traitent vos informations personnelles et utilisent des technologies telles que les cookies pour afficher des publicits et des contenus personnaliss, et des fins de mesure des publicits et des contenus, dtude des audiences et de dveloppement de produit. The lawyers said they carefully considered any other factors that may have caused the women's hair loss and scalp conditions, but found that "the products alone are to blame". Ms Wong explained that every Olaplex product has to pass theHuman Repeat Insult Patch Test (HRIPT) before it can go out to customers. In their products, Olaplex has their patented Bond Building Technology. Stay up to date with what you want to know. Olaplex was sued by a group of customers who alleged that its hair care products contain "dangerous" chemicals that can cause "serious injury.". But the lawsuit says Olaplex uses harmful chemicals that left the women's hair and scalps in a worse condition. Sign up for notifications from Insider! Add Your Comments. Damage and excessive hair loss, buyer beware!!! Keep in mind that one person said it took over a year for their hair to grow back. As the suit tells it, Los Angeles-based Olaplex and co-defendant Cosway Co.s unreasonably dangerous products fail to meet even the minimum cosmetic industry standards, as evidenced by the fact that, for instance, the Olaplex No. CEO JuE Wong says 2023 is a year to reset the business, Company faces lawsuit alleging its products cause hair loss. In many ways, this Olaplex suit feels a bit like . This is why I dont recommend Olaplex products. Customers suing Olaplex alleged they experienced "bald spots" and other scalp problems. In 2016, a very similar hair loss lawsuit was filed against Wen Beauty; the company denied allegations but agreed to a $26 million settlement. Video, At the crash site of 'no hope' - BBC reporter in Greece, Harry and Meghan told to 'vacate' Frogmore Cottage, Rare Jurassic-era bug found at Arkansas Walmart, China and Belarus call for peace in Ukraine, Ed Sheeran says wife developed tumour in pregnancy, Fungus case forces Jack Daniels to halt construction, Beer and wine sales in Canada fall to all-time low, Man survives 31 days in jungle by eating worms. Before commenting, please review our comment policy. In the lawsuit, filed on Feb. 9 in California, Auriana and more than two dozen women across the country claim they have been left with hair that is worse off than before they used Olaplex products. It is a sign that they pored time and money into making their products. 3 Hair Perfector once contained lilial, a known sensitizer and allergen linked to infertility. According to the Olaplex class action lawsuit, the Olaplex No. Cause #2: Using the product incorrectly. 5 Bond Maintenance Conditioner has a person saying they used to have long hair but now must wear extensions due to hair loss from these products. The lawsuit, which was filed in California, alleges that the company falsely states that it provides "the ultimate breakage insurance." Olaplex's website outlines the system it uses to "noticeably . This is also known as their patented single ingredient: Bis-Aminopropyl Diglycol Dimaleate. Olaplex was just sued by a group of more than two dozen customers who accuse the company of making false statements and allege problems like hair loss and scalp damage after using products by the . Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. The lawsuit, which was filed on 9 February, includes claims from 30 women who used products from Olaplex, as reported by CNN.The brand is notably sold at retailers such as Sephora and Ulta and is frequently advertised by influencers on TikTok. Want to stay in the loop on class actions that matter to you? Lilial was previously used in small amounts as a fragrance in Olaplexs No. Wong shared the Instagram to her personal LinkedIn, adding the caption Olaplex fires back with facts and science. The post received hundreds of likes and a barrage of comments applauding Wong for her straightforward response. told "GMA." We and our partners use cookies to Store and/or access information on a device. With regard to the Olaplex products one-time inclusion of lilial, a synthetic scent ingredient, the lawsuit says the European Union Scientific Committee on Consumer Safety in 2020 demanded that the ingredient be phased out of hair and beauty products by March 2022. With Olaplex having a lawsuit against them, there are obviously bad reviews. ", She told "GMA," "We are seeking punitive damages to deter Olaplex from engaging in any further wrongful conduct.". All Rights Reserved. Consumers have the right to question, but I am not sure if these [28] women have photos to prove they have hair loss or merely found an opportunity to get compensation, says King. On Feb. 9, Olaplex was sued by a group of 28 customers in California who said they suffered hair loss and damage after using the brand's products. I stopped Olaplex 4 months ago and guess what wins this case, the industry! Olaplex wins this case, the Olaplex brand, widely available in popular beauty stores online... Damaging lawsuits this case, the lawsuit says Olaplex uses harmful chemicals that left the 's! Considering using Olaplex products and reported that some had received refunds test results for all of our.. 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