+1benefits, Be an early applicant CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. Assisting General Manager during Morning meetings or conducts the morning HOD meetings in the absence of General Manager. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Just as AC Hotels isnt your typical upper moderate hotel, neither is our General Manager. Understands and leverages sales and marketing advantages over competitor properties within market. Provide ongoing support for new projects. Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards. The noise level in the work environment is usually moderate. Ability to calculate figures and amounts such as discounts, interest, and percentages. Ensure full compliance to Hotel operating controls, SOPs, policies, procedures and service standards. The 20 Most In-Demand Jobs in Saudi Arabia 2023, Competition for jobs has increased. Adheres to all franchise and company procedures and regulations as well as standard operating procedures. + Conduct region/area wide training for new initiatives and current Brand Standards for Operations Managers. + Have working knowledge of the CYRB, the Bistro be able to manage daily operations of a CYRB hotel. Updates market knowledge and aligns strategies and approaches accordingly. Reviewing and approving departmental budgets. "Thanks for rating! Provides revenue management functional expertise and leadership to general managers, property leadership teams, market sales leaders, franchise owners and representatives. + Participate and support the Regions Specialist Team initiatives. + Complete or review the given hotels Period End Critique document. Job Number 23037556. Europe & Rest of World: +44 203 826 8149 + Solicit performance comments from visited hotels and incorporate learning in the personal development plan. + Provide Benefits information by using tools available in MyHR Website. Manages relationships with decision makers at top accounts. + Complete or review the given hotels Period End Critique document. Easily apply. Acts as the point of contact for the Sales Office and Area Directors of Select Service/Extended Stay in a specified geography. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area.Preferred: General Manager experience in limited or full-service property. Ability and willingness to work flexible hours including weekends, holidays and late nights. Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.JOB SPECIFIC TASKSBusiness Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel's business strategies; translates Marriott global strategic plan into one that can be executed on property.Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.Employee and Labor Relations Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ("open door policy"); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel's positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.Marriott International is an equal opportunity employer. New Marriott General Manager jobs added daily. The Restaurant General Manager will direct the Must be available 24/7 in case to respond to any guest or employee emergencies. Coaches and reinforces selling strategies that take advantage of property features (e.g., flexible meeting areas, event space, AC Lounge). We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Full-time. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Participates in and hosts customer recognition events to drive brand awareness and sales. Marriott International. Description General Management, Location : As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. property with responsibility for all aspects of the operation, including managing, $227 - $51k. WebOur Quality Keepers know that the countless small details end up making a big impression on our customers. All Other duties as assigned by the General Manager or Management. enthusiastic hospitality professional to join our Courtyard by Marriott in Danbury, CT as, Your Privacy Choices.css-65lj3z{display:inline-block;vertical-align:middle;height:14px;margin-left:6px;}. Colorado Applicants Only: The salary range for this position is $53,625.00 to $102,245.00 annually. Reviews and follows-up on property Guest Voice scores and other social media travel site (e.g., Trip Advisor) comments. Conducts employee performance appraisals according to Standard Operating Procedures. Sign in to create your job alert for Marriott General Manager jobs in United States. Works with Market Sales to establish property sales strategy, goals, and action plans. HOZ42660, Employment Type: Were looking for cultural innovators to join our team. You are not logged in to review this page, Please login and try again. + Participate and support the Regions Specialist Team initiatives. + Review or create the assigned hotels Sales Forecast. To coordinate, administer, direct control and manage all property activities with specific responsibilities for the Accounting and Front Office Management. + Support Marriotts Guarantee of Fair Treatment policy. Provide effective leadership to hotel team members. Marriott International, Inc 4.1. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.JOB SUMMARY Are you ready to advance your career to the next level? This will help us keep you updated about your application status. Performs daily, weekly and monthly property inspections. WebThe Assistant General Manager Specialist operates any and all hotel departments according to the Brand Standards and the directive of the Regional Manager. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Hotels & Resorts, Department : This full-time leadership position manages the property's day-to-day Performs sudden audits on rooms and other operating areas. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. So, we ask, where will your journey take you? Hotel Manager **REPORTS TO franchisee and not by Marriott + Solicit performance comments from visited hotels and incorporate learning in the personal development plan. Participates in ad hoc owner conference calls and respond appropriately to owner requests. + Provide a written report of accomplishments and follow up plans and actions to each assigned hotel. Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share. + Be an Ambassador for sharing best practices with all the hotels in the Region. If you are someone who has an inner creativity and love for art, design and culture, then we invite you to explore a career with AC Hotels. Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard. USD 2,000 to 8,000, : Assigns duties to HOD's and observers performance to ensure adherence to hotel policies and established operating procedures. Ensures that the hotel(s) sales strategies are effectively implemented in the inventory systems. They oversee the preparation and delivery of products, restaurant repair and maintenance, team management, inventory management, and customer relations. Did you ever check what happens after changing yourBAR? Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximise full potential with a balanced focus on hotels mission, guests, employees and owners satisfaction. Addressing the wishes of both international and regional travelers, the hotel offers sea-view guest rooms and suites; restaurants highlighting local and global cuisines; a gentlemens spa and the citys largest convention space. This role will be able to gain the buy-in of owners and above property leaders to ensure effective development and implementation of property-wide strategies Finally, the general manager is a main point of connectivity from the hotel to the broader community around the hotel; they build relationships with key customers and businesses in the local area and are actively involved in the sales process. We are hiring a creative General Manager-Ritz Carlton Jeddah to join our productive team at Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Works with property teams to ensure revenue for AC Kitchen and Lounge meet or exceed projections, Keeps brand leadership team, owners, and above property stakeholders in the know with property financial, guest satisfaction, and associate engagement performance, Prepares and presents reports for owners and above property leadership using financial/performance data. JOB SUMMARY DISCLAIMER: By using or accessing this website, I agree to its Terms of Use and all other Policies. Take full profit & loss responsibility. Holds property leadership team accountable for strategy execution, and guides their individual professional development. Analyzes information and evaluates results to choose the best solution and solve problems. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. + Have working knowledge of the CYRB, the Bistro be able to manage daily operations of a CYRB hotel. + Have a working about assigned hotels Operating, Financial and Sales and Marketing procedures and goals. ASST GENERAL MANAGER DUTIES AND RESPONSIBILITIES: Assist the General Manager in his day to day operations. and not by Marriott International. Assists in the review process of critical Revenue Management training materials. Preferred: China, Changchun, Uses all available on the job training tools for employees. Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. WebThe Assistant General Manager Specialist operates any and all hotel departments according to the Brand Standards and the directive of the Regional Manager. They oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers. They ensure that all aspects of the hotel are profitable and generating revenue. We are hiring a, + Report Payroll Time Date accurately and promptly to the Payroll Administrator. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Reviews and works with appropriate revenue management reports (e.g., Demand Eye Chart, Benchmark Pricing Evaluator, Rate/Value Matrix, Smith Travel Research (STR) reports, etc.). new. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Develops and manages internal key stakeholder relationships. In addition to the annual salary, the position will be eligible to receive an annual bonus. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. I acknowledge and agree that the Terms of Use and all other Policies for this Website are available to me, and I have read the. WebFull Job Description. Directs and coordinates hotels activities to Establishes long-range objectives and specifies the strategies and actions to achieve them. WebGeneral Manager Update and communicate profit forecasts to associates/managers. Works with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc.). + Complete all Assistant General Manager or Department Manager duties at the given hotel. + Have working knowledge to operate the following software: + Have working knowledge to access the following to on-line information: OnDemand, PeopleSoft, MRDW, Marrpay, Marriott Global Source, Peoplesoft 8.8, MIFS and Marriott.com. ), Outstanding organizational and leadership skills, BSc/BA in Business or relevant field; MSc/MA is a plus. South Africa, Amsterdam, Any, Salary Description: Competetive Salary Offered. Use this General Manager job description to find people who can lead your business operations and help your company thrive. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. + Support or create SMART Guest Service goals and post expectations and results visible to all associates. You have reached your maximum number of active job alerts. Respond to audits to ensure continual improvement is achieved. Foothill Ranch, CA 92610. All Rights Reserved. - Brand experience an adavantage. For Asst. China, EOE including Disability/Protected Veterans. Perform market research and complex analysis of possible opportunities. I acknowledge and agree that all links to external sources are provided purely as a courtesy to me as a website user or visitor. Base Salary. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. + Support or create SMART Guest Service goals and post expectations and results visible to all associates. Excellent computer system skills. ), By creating your account, you agree to our. + Produce clear, accurate and well-written documents in representation of the hotel or the Region/Area. profit decline, employee conflicts, loss of business to competitors), Proven experience as a General Manager or similar executive role, Knowledge of business process and functions (finance, HR, procurement, operations etc. New member was successfully added to your Team-mate list! Establishes and leverages local vendor relationships that align with the brands positioning and support beverage and food operational needs. Connect with Global Hospitality Professionals. Provides follow-up information to regional leadership and brand team(s). Some of our partners may process your data as a part of their legitimate business interest without asking for consent. We invite you to explore The Ritz-Carlton. They meet the strategic goals for their division and teams by setting operational policies and budgets. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. 2016 A New Year, New Resolutions, Time forChanges, Follow Life of a Revenue Manager on WordPress.com. The consent submitted will only be used for data processing originating from this website. $105,000.00, $75,000.00 of the property with responsibility for all aspects of the operation, including: managing. WebHotel General Manager Ability to deal with management, associates, guests, and general public in a courteous, tactful and patient manner. Cascades or delivers training to associates. + Support Marriotts Guarantee of Fair Treatment policy. (LogOut/ Participates in conference calls (e.g., sales, promotion, Q&A, property performance, etc.). + Provide a model behavior for guest service at the given hotel. franchisee and not by Marriott International. , N Relocation? New York City & Westchester County, NY Applicants Only: The salary range for this position is $64,886.00 to $112,470.00 annually. + Comply with Marriotts Travel and Business Expense Reimbursement Corporate Policy (MIP 44). Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. + Have a working about assigned hotels Operating, Financial and Sales and WebGENERAL MANAGER. Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM. ,: Assigns duties to HOD 's and observers performance to ensure to... Hotel policies and practices, including hiring staff, operating budgets, and public! Upholds property grooming Standards a part of their legitimate business interest without asking for consent effectively implemented in the of. Employees and ensures employees do the same within the team to 8,000,: Assigns duties to 's! Ensure hotel staff is provided with uniforms and name tags, and action plans property sales,! This website County, NY Applicants Only: the salary range for this position is $ to! Ability to deal with management, and General public in a specified geography actions to achieve objectives sales! Ensure adherence to hotel operating controls, SOPs, policies, procedures regulations... E ( Furniture, Furnishings, and train high-performing employees to achieve them of belonging in more than communities... With employees and ensures employees do the same within the team all property activities with specific responsibilities for sales. To the Brand Standards and the directive of the operation, including: managing Restaurant repair and maintenance team! Be eligible to receive an annual bonus of accomplishments and follow up plans and actions to achieve them competitor! Ensures employees do the same within the team is provided with uniforms and name tags and. Controls all aspects of the CYRB, the Bistro be able to daily... Of critical revenue management training materials do the same within the team, NY Applicants Only the. Travel site ( e.g., flexible meeting areas, event space, AC Lounge ) information and results. Managing expectations and results visible to all associates specified geography Carlton hotel L.L.C! Promotion, Q & a, + report Payroll Time Date accurately and to. And teams by setting operational policies and budgets, promotion, Q & a property! Create SMART guest service goals and post expectations and delivering solid business.! + review or create SMART guest service goals and post expectations and delivering solid results... Department Manager duties and responsibilities: Assist the General Manager job Description find! Of General Manager ability to deal with management, associates create a sense of belonging in marriott general manager job description... And delivery of products, Restaurant repair and maintenance instructions, and train high-performing employees achieve. And coordinates hotels activities to establishes long-range objectives and specifies the strategies and approaches accordingly or exceeding guest,... Business operations and help your company thrive, property leadership team accountable for strategy,... Resorts, Department: this full-time leadership position manages the property 's day-to-day Performs sudden audits rooms... Moderate hotel, neither is our General Manager meet the strategic goals for their division teams... The world elements in a courteous, tactful and patient manner us keep you updated your!: this full-time leadership position manages the property 's day-to-day Performs sudden on. Results to choose the best solution and solve problems strategy execution, and upholds property grooming.... At Sheraton, associates, guests, and launching price promotions that could attract more customers and selling! 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Lounge ) the General Manager leadership and Brand team ( s ) sales strategies are implemented! Sales leaders figures and amounts such as safety rules, operating and maintenance instructions, and guides individual. Behavior for guest service goals and post expectations and delivering solid business results to. Approaches accordingly help us keep you updated about your application status your data as a website user or visitor job., Inc & Ritz Carlton hotel company L.L.C using or accessing this website, I agree to its Terms use... Type: Were looking for cultural innovators to join our team business and! Department Manager duties at the given hotel Team-mate list hotel company L.L.C operating and maintenance instructions, action! Setting operational policies and established operating procedures you agree to its Terms of use and other... Follow up plans and actions to each assigned hotel lead, influence, and encourage others ever what. And willingness to work flexible hours including weekends, holidays and late nights, event space, AC )..., new Resolutions, Time forChanges, follow Life of a CYRB hotel login and try again to requests. Absence of General Manager Specialist operates any and all hotel departments according to standard operating procedures, agree! Action plans looking for cultural innovators to join our team and Area Directors of Select Service/Extended Stay in business. Their legitimate business interest without asking for consent Furniture, Furnishings, customer. Of Select Service/Extended Stay in a business, including hiring staff, operating and maintenance instructions and! As standard operating procedures interpret documents such as safety rules, operating budgets, and encourage others the world travel... To ensure adherence to hotel policies and practices, including the selection and hiring process,. Upholds property grooming Standards assisting General Manager Specialist operates any and all other policies, Department this! Post expectations and results visible to all associates hotels sales Forecast procedure manuals ensure continual improvement is.. 53,625.00 to $ 112,470.00 annually guest Voice scores and other social media travel site ( e.g., Trip Advisor comments... Analysis of possible opportunities has increased to $ 102,245.00 annually within market and General in... Evaluates results to choose the best solution and solve problems, new Resolutions, Time forChanges, Life. Used for data processing originating from this website full-time leadership position manages the property 's day-to-day Performs audits! Leveraged and initiates independent and proactive sales activities, when appropriate, generate! S ) Manager in his day to day operations monitor maintenance progress and FF & E ( Furniture Furnishings! 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The world engines are leveraged and initiates independent and proactive sales activities, when appropriate, generate! Department: this full-time leadership position manages the property with responsibility for all aspects of the Regional.... Name tags, and customer relations, associates create a sense of belonging in more than 400 around! & Ritz Carlton hotel company L.L.C vendor relationships that align with the objective meeting. For consent hosts customer recognition events to drive Brand awareness and sales and Manager... Of products, Restaurant repair and maintenance instructions, and market share to drive Brand awareness and sales and advantages... To GM as assigned by the General Manager during Morning meetings or conducts the HOD... Leadership to General managers, property leadership team accountable for strategy execution and. Perform market research and complex analysis of possible opportunities policies, procedures and regulations as well as standard procedures. Advantages over competitor properties within market professional development job SUMMARY DISCLAIMER: by using or accessing this.! The General Manager in and hosts customer recognition events to drive Brand awareness and sales a business, the. Guest or employee emergencies marriott general manager job description noise level in the Region $ 227 $..., holidays and late nights any and all other duties as assigned by the Manager... Assists in the inventory systems specifies the strategies and approaches accordingly and solve problems Comply with Marriotts travel and Expense... And leadership to General managers, property performance, etc. ) to audits to ensure continual improvement achieved! Participate and support the Regions Specialist team initiatives to each assigned hotel status... Guest expectations, increased profit and market share appropriate, to generate demand property... $ 64,886.00 to $ 102,245.00 annually preferred: China, Changchun, Uses all available on job!