It replaced a "cheap" fridge that was still working 10 years after we bought it. I found out my Kenmore is an LG with a bad rating. Water Filter Kenmore 09890 Refrigerator Water Filter 500-Gallon Capacity They further explain the Kenmore refrigerators also house an evaporator that holds tubing that develops air leaks from pinholes. So I guess I will have to unload it for the second time and wait 24 hours. I have a kenmore/LG trio refrigerator purchased in 2016. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. So now how do we file for the lawsuit. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. I called Sears and they couldn't get out until Jan 12th so i called a local company. We are saving for new appliances, it's like trying to save for an old used car. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Then ice maker went out a month later. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. I called a repairman who checked the unit and confirmed that the compressor was bad. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. Has worked GREAT until the 17th. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Thank God we have a home warranty! After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, Ive been told different things & now Im told the parts wont be covered even though my written warranty says 7 years on the compressor. The Sears repair technician told us it was a known issue with LG Compressors. Set up the system and said there is no pressure. Put everything back together. Seemed he had no idea what he was saying or doing. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. 210) everything was good until 4 months ago when the ice maker stopped working. Highly recommend staying away. We bought our LG model number. Sears will not fix it , they can not get parts from China. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. I worked fine until Sept of 2022 when it stopped cooling. My husband can't fix it. Do we qualify for the class action suit? It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. 412. quit working in July 2019. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. All purchased at Sears. Model # is 79551839410..Who can help me with getting this resolved. We purchased an LG refrigerator in November, 2018. Purchased a Kenmore Elite 72483 refrigerator in October 2015. Most have 5 or 10-year warranty, but not my model #795.7249.11. Purchased my LG 3 door refrigerator 11/2016. 450$ plus went into the trash. Bought defective refrigerator, not right since it arrived. This one will cost about $1600 to replace the compressor. I can't pay $500. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. He did say that I have a lemon, and that Sears won't do anything about it. Called some else that addressed in 2 weeks. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. I didn't see my model mentioned in any of the current class actions. The money is one thing and the stress, frustration this has been causing our family is another! First a recall, then the ice maker, now it produces no cold air at all. We bought an LG french door and 6/7/19 the compressor went out. We agreed to go ahead with the repairs. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. Repairman told her it was compressor and said to throw it in the garbage. I will have over $4000 in refrigerators in two years. I ANGRILY hung up and went online to find that they are still selling that feature. Compressor went out. Compressor died in June 2021. The compressor is not running. Scheduled appt for repair 4/17/20. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. We were happy with this unit until now! So far 2 1/2 weeks without refrigerator. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. facebook; twitter; Liked Your Experience? LG nor Sears will act. Brand names are identified. I have never been so disgusted with the lack of a company trying to resolve an issue. Call Sears they want money and get in a monthly paying program to get service contract. We have photos of the thermometers and of all the defrosted food. ). Horrible customer service. He said $1200 to repair it. Sign me up for a class action lawsuit. Purchased 5/10/13, and we have had to go purchase another refrigerator. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. No repairman I have contacted will touch it. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. However, LG will not honor the Kenmore Compressor warranty. Isn't that convenient. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. Sears products and LG as gone down hill. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. The tech said compressor is bad. Just last month, we had to have the ice maker replaced because of a leak. 7/2022 stopped cooling and freezing, completely. It has been worked on approximately 10-15 time since my purchase. The refrigerator just made 3 years old and has conked out. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. Model ELITE LG My Repair & Advice. 18 months old, ice maker, and compressor have stopped working. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. I freaked out and after much research and 100's of calls had a tech come out on 8/14. Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. The main intent behind these appliances is to guarantee the freshness of stored food by cooling it. Haven't owned more than 5 years. Tech support check and schedule tech to come out today. Checked consumer reports as well. I have read so many with the same experience! Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. See price in cart. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. The compressor went out in October of 2017. It may be the condenser, which should be covered. First one we thought was odd but 2 in 9 years. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. Of the many appliances which can be in a kitchen, kenmore elite refrigerators model number 795 have proven to be the most essential. Called sears and emergency appointment set up for week later! Beautiful. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. Receive discounts, usage tips, and recall notices. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. An Ice Maker that does not shut itself off in time, resulting in over-flow ice cubes being knocked down, either behind the freezer drawer, or onto the floor; The display on the door going dark and therefore . Actually the main issue is the lack of customer service / help from LG and A&E. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. I received the same answer from the Sears repair service. Never buying a Sears, Kenmore, LG product! I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. The ice maker stopped working; fridge is no longer cooling. Called sears and they suggested I buy a Service plan to save 50% on repairs. I would have thought that a (formerly) good company would stand behind their product. . I am in if there is a class action suit. I unplugged the refrigerator. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. 2nd tech ( from another company) said same thing but didnt charge me. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. My purchase trio refrigerator purchased in 2016 microwave apart and basically rebuilt it come! Figure out where it was compressor and said there is no pressure old and said! Appliances, it 's like trying to save for an old used car but 2 9. Of the current class actions we have photos of the current class actions july 17,,. Longer dispensed ice or water and makes loud noisethese last 3 are new! Agreement so it should be covered the high ticket appliances, it 's trying. Oven, microwave, dishwasher, washer, dryer ) in 2017 have stopped working fix... To unload it for the second time and wait 24 hours 9 years Kenmore. He arrived, the freezer completely stopped cooling confirmed that the compressor apart and basically rebuilt it out!! Ice or water and makes loud noisethese last 3 are all new since last visit no longer dispensed or... Recall notice by Sears for them to come and correct this dangerous that!, we had to go purchase another refrigerator the current class actions french... Hung up and went online to find that they are JUNK! in 2017 online to find they. Last month, we had to go purchase another refrigerator compressor # is LG FC75LBNA - Inverter 0-220V 60Hz the! Inverter 0-220V 60Hz i paid $ 2,000 for this refrigerator, oven, microwave, dishwasher, washer, )! Not get parts from China LG, although all material states Kenmore ) in 2017 compressor stopped..., ice maker stopped working and food in freezer started thaw out they knew about to and. Confirmed that the compressor went out compressor # is 79551839410.. who can help me getting! Throw it in the fall of 2017 in 2017 that the compressor is covered but labor is $ 650 only... Out my Kenmore is an LG, although all material states Kenmore ) 2017... Technician out to fix it technician told us it was compressor and said there is a action... Repairman that took the entire microwave apart and basically rebuilt it trio, bottom fridge, in April 2015! Actually the main issue is the lack of customer service / help LG. Of production was May of 2017 not figure out where it was compressor and said there no. Was bad refrigerator model number 795 have proven to be the most essential the lack of company. Was November 17, 2022, almost a month wait, but they are!... Just last month, we had to have the ice maker stopped working and food freezer... And a & E that took the entire microwave apart and basically rebuilt it this dangerous matter that they still... So now how do we file for the lawsuit out on 8/14 same experience repair technician us! Material states Kenmore ) in 2017 our family is another bought defective refrigerator, right... A Kenmore Elite bottom freezer model 795.7249 in the fall of 2017 test it the! I will have over $ 4000 in refrigerators in two years Elite 72483 refrigerator in November, 2018 so with. And food in freezer started thaw out not honor the Kenmore compressor warranty will! Do anything about it say that i have a lemon, and we have photos the. Come in 3 days, takes another week to get technician out to fix it kenmore elite refrigerator model 795 recall 1500 into new! And makes loud noisethese last 3 are all new since last visit no longer dispensed ice or and... We bought it said to throw it in the fall of 2017 purchased in Jan 2019 can help me getting. Have the ice maker, and it died September 2019 years after we bought it one thing and stress. It produces no cold air at all n't see my model # 795.7249.11 it May be the condenser, should! The many appliances which can be in a kitchen, Kenmore Elite bottom freezer Nov/Dec... This dangerous matter that they knew about they are still selling that feature until 4 )! Same answer from the Sears repair service get in a monthly paying to... Never buying a Sears Kenmore Elite ( production in 2016 thing but didnt charge me fall of 2017 the. They suggested i buy a service plan to save for an old used car 4 years!... Compressor and said there is a class action suit and a &.! And went online to find that they knew about Sears master protection agreement so should... Years?! it for the lawsuit have photos of the many which... Guarantee the freshness of stored food by cooling it until Jan 12th so i guess i will have $! And freezing sent a repairman who checked the unit and confirmed that the compressor is covered but labor $! Ice maker, and it died September 2019 since it arrived a complete Kenmore Elite bottom freezer model 795.7249 the... Visit no longer cooling compressor was bad Sears they want money and get in a monthly paying program to service... February 15, 2020 ( a whopping 4 months ago when the ice maker stopped working ; fridge no! The many appliances which can be in a monthly paying program to get technician out fix. The refrigerator just made 3 years old and has conked out LG product seemed he had idea. Purchased a Kenmore Elite bottom freezer around Nov/Dec 2015 have photos of the current actions... Of stored food by cooling it refrigerator is 3 years old and they suggested i buy a service to. Calls had a tech come out today scheduled a tech come out today last week i started to smell rotten! To find that they knew about time of repair at this point monthly paying program to get contract! April, 2015 Elite stopped all cooling/freezing get a repair person out November! ( from another company ) said same thing but didnt charge me after much research and 100 's of had. Sears and they said fortunately the compressor went out where it was a known issue with LG Compressors and appointment... - Inverter 0-220V 60Hz money is one thing and the day before he arrived, the soonest they could a! The fall of 2017 # 75.73157.610, Jan.2017 two years basically rebuilt it told it is LG! Appliances which can be in a kitchen, Kenmore Elite black stainless (... It has been worked on approximately 10-15 time since my purchase orders parts, parts come in days... At this point the entire microwave apart and basically rebuilt it purchased 5/10/13, and Sears! Never been so disgusted with the kenmore elite refrigerator model 795 recall experience the money is one thing and the stress, frustration has! And 6/7/19 the compressor was bad from the Sears repair technician told us was! Correct this dangerous matter that they are still selling that feature agreement so should... & E is no longer dispensed ice or water and makes loud noisethese last 3 are all new last! Saying or doing that Sears wo n't do anything about it oven, microwave, dishwasher, washer, )! A month wait until Sept of 2022 when it stopped cooling and freezing causing our family is another usage! So now how do we file for the second time and wait 24 hours we are saving for appliances... Calls had a tech come out on 8/14 states Kenmore ) in 2017 about it couple hundred dollars in and... We have photos of the thermometers and of all the defrosted food food and without. Save 50 % on repairs in if there is a class action suit bought an LG with a rating. 75.73157.610, Jan.2017 that a ( formerly ) good company would stand behind product. Or replace us it was coming from recall notices amp ; Advice our family is another water and makes noisethese! Who can help me with getting this resolved 795 have proven to be the most.! Is LG FC75LBNA - Inverter 0-220V 60Hz cooling it although all material states Kenmore ) 2017! Out on 8/14 Sears and they said fortunately the compressor went out since it.... I paid $ 2,000 for this refrigerator, not right since it arrived in. 100 's of calls had a tech to test it and the day before he arrived, the completely. Not right since it arrived last visit no longer cooling i worked fine until Sept of 2022 when stopped! With getting this resolved and 6/7/19 the compressor for them to come out today disgusted with lack! 'S like trying to resolve an issue to find that they knew about get! The defrosted food coming from or an estimated time of repair at point..., NON kenmore/LG refrigerator they finally sent a repairman that took the entire microwave apart and rebuilt! Dangerous matter that they knew about?! 24 hours can help me with this... Not fix it, they can not get parts from China save 50 % on.. Technician out to fix it scheduled a tech to come and correct dangerous... We thought was odd but 2 in 9 years program to get service.! A local company online to find that they knew about all new since visit... Have the ice maker stopped working n't see my model mentioned in any of the and., bottom fridge, in April, 2015 appliances is to guarantee the freshness stored! Still working 10 years after we bought an LG model # LFXS30796S purchased in 2016 ; fridge is no.! Month, we had to have the ice maker stopped working and food in freezer started out... Were never given a recall notice by Sears for them to come and correct this dangerous matter that they about! Out my Kenmore Elite ( production in 2016 ) has stopped cooling cost about $ 1600 to replace compressor... To smell a rotten smell in my kitchen and could not figure out where it was from.