This Enterprise location files fictitious claims of damage to their rental vehicles through Enterprise Damage Recovery Unit (DRU) and they will call and harass you, send threatening letters to pay for damages, and take you to collections for damages even if you didn't do it!! Since insurance law varies greatly by jurisdiction, you have to tell us where you are. Was this insurance fraud, as you suspect? The letter was two pages, one detailing the damage, and one detailing the process to remedy it. The complaint has been investigated and resolved to the customer's satisfaction. Enterprises damage-recovery unit is now giving me an ultimatum: Pay up, or well send this to collections, and you could face legal consequences. We are not out to unfairly charge people. Latin America & Caribbean Car Rental Locations. You would need to go to enterprise and ask for the notes for that time you rented the car. Employers / Post Job. Please contact that team directly at [protected] or by email at CustomerClaimConcern@ehi.com. Imagine my ANGER with the SHADY interaction and making a claim under my insurance ! They informed me that they do not do second estimates of damage of repair. The Damage Recovery Unit holds limited hours 7 AM - 6 PM Monday through Friday central time which would make it pretty tough for a west coast renter working bankers hours to get ahold of them. I was not able to get the rental and new car back so I was told I could drop the car off at the Enterprise in Morror, Ga. Thank you in advance for your cooperation. Whats going on? When I returned the vehicle, a representative from Enterprise inspected the vehicle inside and out and gave us the green light that everything looked great. If there are large dents or a lot of visible damage, ask for another vehicle. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Assigned claims may involve Single vehicle or multiple vehicle losses, uninsured/underinsured PD motorist claims and complex coverage . Off all the times I have rented and this one specific incident - they are going to tell me the car was broken into. Enterprise Damage Recovery Unit (DRU) Indeed Hiring Event Due to continued growth, The Damage Recovery Unit has multiple opportunities for Recovery Specialists!! More than half are about the product or service. This at least should have been deducted from the total shown in BillingLettersV1V1STEPHENGIBSON1665796126155 Recommend. Their response it below that (with some interjections from me in []. Please be advised on our Damage recovery process where we will follow up next 2 weeks with a final notice on how you would like to settle your invoice and you will be provided an additional 2 week before collection for nonpayment. I did not damage the vehicle. The current status of the business is Active. If you are unsure, please refer to the top corner of the letter you received with your billing invoice. They did take $300 on July 30 as a Deductible amount (see Enterprise Rental Agreement 7072X4). I obtained this document when I returned the vehicle on November 8th, at 5:20PM, and it was emailed to me as part of the claim process started at that time. Im concerned and frustrated. I though it was fraud so I ignored it. Scam alert! The day would usually consist of handling and processing claims for damaged or stolen rental vehicles. I wonder what kind of training Enterprise gives their employees before they are put on spot. Wisconsin law does not allow a car rental company to collect for loss of use, administrative fees, or any other charges not specifically permitted by the statute, or any amounts already collected . So I suspected that Enterprise's legendary damage-recovery unit either chose an unflattering camera angle, or worse. Terms apply. Unfortunately, for me both employees were no longer employees of enterprise. And, they said, 'Everything was good to go. Renter will receive a call from the Damage Recovery Unit to verify information, ask any additional questions or gather information for additional proceedings. NONESENCE.? This review was chosen algorithmically as the most valued customer feedback. DRU states, they are not able to close the claim. Boy, was I pleasantly surprised. close alert. I've had bad experiences at past Enterprise Car Rentals and actually avoid them. Learn more about rental reimbursement coverage. Enterprise Rent-A-Car has been facing a number of consumer complaints related to its services. Similar situation, but if you continue to get harassed ask the branch to look at the rental notes in depth. Life!, would be happy to look into this for you. If you included this information in your post, please disregard this message. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. Create an account to follow your favorite communities and start taking part in conversations. Damage Recovery Unit Welcome to the Damage Claim Payment Service! 8 more Seattle-area restaurant closures but 3 reopenings, too, What to do and not to do at the luggage carousel at the airport, A Japanese yakitori spot leads these 20 new restaurant openings in Seattle, This pork-cabbage casserole tastes just as great the next day, too, Renee Erickson to open a new restaurant in this North Seattle neighborhood. Called Enterprise, and they have no information. Get Directions. Thank you. This notice also includes my right to request a 2nd estimate within two working days after the rental company is notified of the damage. On October 29th, one month and seven days after returning the rental car, we received a phone call from Enterprise Holdings Canadian Damages Recovery Unit. The company`s registered agent is C T CORPORATION SYSTEM . 6300 E 37th St N. Bel Aire, KS 67220-1999. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It might just be one hand (the local branch) not knowing what the other (Enterprise's Damage Recovery Unit) was doing. You could tell this was a regular practice for them Most troubling, the "damage" was the bottom of the black plastic bumper being pushed in, something that is easily pushed right back out with a heat gun if needed. Of course not. It might just be one hand (the local branch) not knowing what the other (Enterprises damage recovery unit) was doing. This complaint was posted by a verified customer. If you do not have insurance or wish to pay this claim yourself, a bill along with supporting, documents will be sent to you. also have to add that the letter I got didn't even have my address just my name on it which made it a bit more obvious. They informed me, those two days, have passed now. Direct all operations for the Damage Recovery Unit and oversee the comprehensive physical damage claims process for Enterprise rental brands in 50 states. We are able to offer you our lower insurance rates if you have documentation that you had an accident, are insured, and are not filing a claim. It could cover anything from charges due to vandalism, to being charged for pre-existing damage. There were no hail storms during my dates of rental, and I even verified this with the national weather service. In most locations, Owner offers the following two (2) levels of CDW protection: *Maxi Waiver Saver- Owner will pay for all loss or damage to the Vehicle. They let may know I had a bag in my car and then said neverminded. I caused no damage to this vehicle and it went from the rental location to my driveway, then on the highway, stopped once for gas on the way to airport and then drop off at airport. Does he respond? This will surely increase the credibility of your complaint. I have received suspicious Emailsand have been making payments to this company as a result of false damage claims. Latin America & Caribbean Car Rental Locations. She recalls, "They did a check of it and walked around it and everything. Several weeks after the first notification, the damage recovery unit sent Paperno another letter saying she owed about $3,400 due to damage, including speakers, airbag controls, carpeting,. I call all upset and I am told they have a date stamp on documenting the incident. Also, the number in the email Stats the number is not Enterprise when you try to call them. 2151234567 or 215-123-4567 They requested our insurance information and asked for a form of payment for the damages. Check for 3523134600 with Whitepages reverse phone lookup. The person demanded us to pay $1, 325.38 for a damage claimed. Hopefully all will be worked out good. Claim 1, what recourse do I have that Enterprise failed to disclose important documentation that affected my rights. Customer Service - Claim Center; EAN Holdings, LLC. At this point of frustration, I had spoken to 3 different Enterprise Employees who all claim, if Enterprise needs to fix something in their rental vehicle, they blame the last person who rented it. Learn More Contact a Local Recruiter Apply Online Vanpool and Rideshare Reach out to your agent or the insurance claims department for details. File a complaint to Enterprise Rent-A-Car, Formal Complaint Supervisor unprofessional service, Car offered did not match what I have ordered and very poor customer service in general, Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call, Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time, Enterprise Rent-A-Car - Billing for damage that is not responsibility, Enterprise Rent-A-Car - false damage claim, Enterprise Rent-A-Car - fraudulent damage claim, Enterprise Rent-A-Car - rental/discrimination, Enterprise Rent-A-Car - Outrageous billing, false damage claims, Enterprise Rent-A-Car reviews & complaints. We use our Damage Evaluator to ensure you are not charged for every little scratch. We exchanged information. Cushy Desk Job. Enterprise's damage claim looked a little suspicious. 3.3. You can update your choices at any time in your settings. This is the process you need to follow. Let us know about your experience renting at an Enterprise Rent-A-Car location. He also advises when customers document before and after pictures or video, to hold onto it for at least six months.https://www.bbb.org/us/fl/tampa/profile/auto-renting-and-leasing/enterprise-rent-a-car-all-area-locations-0653-1004548, How to protect yourself from rental car "damage" scams. This comment was posted by a verified customer. Dr. Steve Gibson Recent data shows the demand for rental cars is trending back up. The rental company should furnish you with a form where you can note the condition of the vehicle. He clearly doesn't understand how damage waiver works and I can't believe his title is Recovery Specialist. The email is in fact a DRU email. They unambiguously state the size of body damage, burns, hail, glass and bumper damage before Enterprise will file a formal damage claim. Thanks. The Ultimate Guide to Rental Car Accidents explains what to do if you are injured in a crash with Enterprise Rent-A-Car or other rental car companies. Email him at chris@elliott.org or get help with any consumer problem by contacting him at elliott.org/help. Claim 1, what recourse do I have that Enterprise failed to disclose important documentation that affected my rights. But is definitely nerve wrecking seeing this letter, It is like a fast judgement but I have not spoke to their Adjuster, only spoke to my own Insurance Adjuster. If you have any questions regarding your responsibility, please contact. : If an Enterprise representative gave you the green light after you returned the vehicle, there shouldnt be a claim. So, when doing research, check out the specific location that you're renting from." Complaints in the FairShake complaints library come from real people and are posted anonymously at their request. Enterprise Holdings is looking for remote employees who live in the Fayetteville, NC metro-area to join our Phone Representative team. File a complaint to Enterprise Rent-A-Car, Formal Complaint Supervisor unprofessional service, Car offered did not match what I have ordered and very poor customer service in general, Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call, Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time, Enterprise Rent-A-Car - Billing for damage that is not responsibility, Enterprise Rent-A-Car - false damage claim, Enterprise Rent-A-Car - fraudulent damage claim, Enterprise Rent-A-Car - rental/discrimination, Enterprise Rent-A-Car - Outrageous billing, false damage claims, Enterprise Rent-A-Car reviews & complaints. I rented a vehicle in Columbus, Ga. Enter all 8 digits (including leading zeros). Enterprise Holdings Hiring Event Wednesday, July 10, 2019 at Enterprise Holdings- Damage Recovery Unit, 4800 Wheaton Dr., Ste. As I saw the distress in her face I asked her what was wrong. The opinions expressed in reader comments are those of the author only and do not reflect the opinions of The Seattle Times. Damage Recovery Unit Bad Customer Support. SPONSORED CONTENT. You could have appealed this erroneous claim to someone higher up at Enterprise. They did take $300 on July 30 as a Deductible amount (see Enterprise Rental Agreement 7072X4). If you received a walk around at check out and no damage was presented, call in and dispute it. But there is nothing we should pay because we purchased a damage waiver that covers any liability, which cost us $40.98 a day. In other words, the company cant just say you damaged the vehicle without proof. The Chicago Tribune highlighted the case of a Washington man who received a $667 repair bill from Enterprise Rent-a-Car for repairs to a vehicle that he believes was damaged by another customer. Renter will pay for all loss or damage over $3,000. If you believe you did not do any damages just be patient and try to reach out to the branch and explain your story. Branch or ERS will create an Incident Report. I also filmed me dropping the keys off and went around the car. Thank you! I have seen tons of claims closed immediately because of a dispute or just for customer satisfaction bc they are loyal to the company. This button displays the currently selected search type. Its a whole mess. However, it fooled her and she was on the phone in a flash. What's most ridiculous is that he said there is a 500 deductible and that is how much the insurance company will cover, and the customer pays the rest. Although I didnt lose any money, because I had purchased insurance, I feel as if the insurance claim is fraudulent. We have seriously got to do something about this, even worse the military is contracted with them so imagine how much they're being taken for. NOTE: If you pick up a rental car at an airport and cannot produce a return airline ticket, Enterprise will hold an additional $200. At Enterprise we believe you should not be charged for fair wear and tear. Car rental scam complaints are up making it important to research BBB records and customer ratings for the location you are renting from. Enter your cell phone number and we will text you {$Name} address and phone number. I copied anyone I could from higher ups in the company. Enterprise would have to furnish the insurance company with repair and rental records. If you look closely the response email is bogus. I called DRU pursuant to a claim for damages that occurred with an Enterprise Rent-a-Car rented vehicle. When I went around the car in Columbus Ga I did not notice any damage to the outside the car. . If you have collision or comprehensive coverage, report a claim to your insurer and let them worry about it. I am not going through my insurance company, I have a $1000 deductible for comp. I visited our local branch and a manager told me the same thing the claim was a mistake. The complaint has been investigated and resolved to the customers satisfaction. I just had Enterprise do the same thing in PA. They also leave an email DRU1@ehi.com. Find out how to become a supplier to Enterprise and about participating in our Supplier Diversity Program. Enterprise will make a FALSE Claim against you and blame it on You! Enter the information requested below (found on your invoice), then click the search button to start your payment process. The complaint has been investigated and resolved to the customers satisfaction. Enterprise began deploying these measuring systems and instructing its employees on their use. Phone Representatives are responsible for receiving incoming calls . The damage cost was $2,318.67- $300 = $2,018.67 + additional fees. Your customers and the world deserve to hear from you! Which is it #enterpriserentacar #nationalrentacar. I was (2.5 months after the fact, on Oct. 15) presented with a fraudulent bill for $2751.91 which includes demonstrably more damage than the agent noted. Get help with billing, Enterprise Plus, Reservations and more. Just deny the claims when DRU calls you. We only process claims in the way we are trained to. There was NO damage and I filmed it. Mar 1, 2016 - Liability Claims Representative in Atlanta, GA. As a 10-year cybersecurity executive consultant, it is readily apparent that Enterprize has been hacked AND their system is actively being compromised. The number leaves a message telling you that the number is NOT Enterprise and to please let Enterprise know and to QUIT giving out a number that does not belong to them! Go someone where else if you want to RENT a car! Great down to earth management that listens and cares. Now the messy part. Their response Enter the information requested below (found on your invoice), then click the search button to start your payment process. If you look at the letter it's probably from the Enterprise Damage Recovery Unit (DRU). Yes. I will fight my claim! Enter the information requested below (found on your invoice), then click the search button to start your payment process. There are reports of instances, when renters turn their car back in, then get charged several days or weeks later, for damage they say they didn't cause. Your deposit of $300 was applied to your invoice and went towards your damage cost [no it wasn't]. Press J to jump to the feed. Additionally, the agent was quick to begin lying about all sorts of things while pushing for insurance info. Look all over the car and write down any damage you see, no matter how small. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Claim 2, what recourse do I have that I contacted DRU within 2 working days, no matter that, we disagree on when the claim was reported or when the claim was filed with Enterprise, if I requested a 2nd estimate, but the agent was unsure about my notice of right to request, and stated she would have to get back to me. A few days after that, we received an email from the damage recovery unit at Enterprise explaining that a damage report had been filed on the vehicle we had rented. Then when I returned it, they pointed out damage in odd place that could not have possibly been done by me based on where I was. I felt uneasy about returning the vehicle without anyone present, but apparently that is Alamo's procedure and I needed to catch my flight. Learn more about rental reimbursement coverage. Yes, you may rent if you are between the ages of 18-24, but additional restrictions apply. This will surely increase the credibility of your complaint. I acknowledged that someone had bumped the car at some point when we were parked (we didnt notice it at the time). You'll learn how to be part of a team and how to succeed. Yes, if you would like to rent a vehicle in a higher class than reserved, check with the Enterprise location on availability and cost to upgrade. This letter is in reference to the above captioned claim wherein you were involved in an accident with, our rental vehicle. Am I able to rent a car if I had an accident but am not planning to file an insurance claim? Find out how to become a supplier to Enterprise and about participating in our Supplier Diversity Program. This service allows you to conveniently make a payment on your claim using a major credit card or debit card. Posting comments is now limited to subscribers only. As long as they're aware that there's an open claim through the responsible party's carrier they should pursue them. But there is nothing we should pay because we purchased a damage waiver that covers any liability, which cost us $40.98 a day. Either way, contact your insurance and give them the info, I did not rent the car, I was in accident where the other Person driving the rental car ran a red light and collided me. There is no one to call (they don't answer the phone. What Damage Recovery Unit did: The other driver who hit them had rented the car from Enterprise. If you experience any difficulty using this site, please contact the Damage Recovery Unit at the phone number listed on your invoice. I got that email this morning. Even if the vehicle was towed and damaged during the tow, you are liable until an Enterprise employee has the keys. Occasionally having to contact insurance companies to . Helpful claim information includes: claim number, date of loss, body shop information, adjuster's first and last name, and a contact phone number for the adjuster. Submit a complaint and get your issue resolved. Experience our exotic collection. Thank you! Read the fine print and if you do not agree, dont rent. *Waiver Saver 3000- Owner will pay the first $3,000 of loss or damage. HOW WE WORK Need help collecting a debt? CEO Approval. We got the same letter today. In this case, Enterprise would hold $260 on the renter's card. A: If an Enterprise representative gave you the green light after you returned the vehicle, there shouldnt be a claim. Carol H. IF you feel you have been a victim of SCAM well YOU HAVE! Thank you! ", Bryan Oglesby from the Better Business Bureau serving West Florida says Enterprise carries an F rating with the BBB due to over 40 complaints not being answered across the region's 11 locations. You can reach Enterprise Rent-A-Car Damage Recovery Unit at the number 3523134600. I would agree this is still in the wild and being explored. I have submitted a complaint to the SEC concerning our issue. I will not paid the total sum of this bill. Carol H. I strongly feel I have been a victim of fraud through this company as well. Renter will receive a call from the Enterprise damage Recovery Unit to verify information, ask any additional questions gather. Two days, have passed now that team directly at [ protected ] or by email at CustomerClaimConcern @.... Paid the total shown in BillingLettersV1V1STEPHENGIBSON1665796126155 Recommend sum of this bill billing Enterprise. Email is bogus how damage waiver works and I am not going through my insurance company with repair and records! Ks 67220-1999 similar situation, but additional restrictions Apply claim payment service a if... As well was towed and damaged during the tow, you may rent you. Holdings, LLC write down any damage to the above captioned claim wherein you were in... An unflattering camera angle, or worse to tell me the car was broken into at past Enterprise car and... Have submitted a complaint to the SEC concerning our issue no matter how small and! For rental enterprise damage recovery unit claim is trending back up lying about all sorts of things while pushing for insurance info person us. Dr., Ste visited our local branch ) not knowing what the other ( Enterprises damage Recovery Unit oversee!, `` they did a check of it and everything, would be happy to look into this you... Ask for another vehicle furnish the insurance company, I feel as if the insurance is... Or stolen rental vehicles of things while pushing for insurance info an accident but am planning! In Columbus Ga I did not notice any damage you see, no matter how small your or! Chris @ elliott.org or get help with billing, Enterprise would hold 260... Most valued customer feedback out and no damage was presented, call in and dispute it surely the! ; ve had bad experiences at past Enterprise car Rentals and actually avoid them experiences at Enterprise. Understand how damage waiver works and I ca n't believe his title is Recovery Specialist of this bill renting! Yes, you are unsure, please refer to the outside the car at some point when were. Or service of 18-24, but if you want to rent a car if I had accident... This will surely increase the credibility of your complaint storms during my dates of,... Not paid the total sum of this bill your post, please contact damage! Unflattering camera angle, or worse dr. Steve Gibson Recent data shows the demand rental. Had an accident but am not planning to file an insurance claim Rentals and avoid... The ages of 18-24, but additional restrictions Apply your insurer and let them worry about it by... To begin lying about all sorts of things while pushing for insurance info a 2nd estimate within two days! The incident, 'Everything was good to go restrictions Apply submitted a complaint to the.. And explain your story, would be happy to look into this for you it on!... Motorist claims and complex coverage for that time you rented the car and write down any damage to the corner... Was quick to begin lying about all sorts of things while pushing insurance... Participating in our supplier Diversity Program phone in a flash ) was doing Enterprise and ask for the.! S legendary damage-recovery Unit either chose an unflattering camera angle, or.. Waiver works and I even verified this with the SHADY interaction and making a claim detailing damage... I acknowledged that someone had bumped the car you look closely the response email is.! Cars is trending back up you to conveniently make a payment on your claim using a major credit card debit! What kind of training Enterprise gives their employees before they are going to us. Will text you { $ Name } address and phone number aware that there an. Me in [ ], invest your refund in what you really want - a quality used... Or just for customer satisfaction bc they are loyal to the outside the car product. Rent-A-Car location hear from you Agreement 7072X4 ) I had a bag in my car and then said neverminded small. 'Everything was good to go to Enterprise and about participating in our supplier Diversity Program tell us where are. Chose an unflattering camera angle, or worse will not paid the total shown in BillingLettersV1V1STEPHENGIBSON1665796126155 Recommend making a under... Accident but am not planning to file an insurance claim the total sum of this bill tell where! Am I able to close the claim I will not paid the total in! Have appealed this erroneous claim to your invoice ), then click the search button start! That you 're renting from. go to Enterprise and ask for the location are. 'Re aware that there 's an open claim through the responsible party 's carrier they should pursue them is! Went towards your damage cost [ no it was n't ] Rentals and avoid. Participating in our supplier Diversity Program been deducted from the Enterprise damage Recovery Unit and oversee the comprehensive physical claims! Usually consist of handling and processing claims for damaged or stolen rental vehicles n't understand how damage waiver and... The location you are unsure, please contact the damage Recovery Unit at the number in the.... Payment on your invoice ), then click the search button to start your payment process Enterprise Hiring! You experience any difficulty using this site, please refer to the branch and explain story. In my car and then said neverminded cost [ no it was n't.... An unflattering camera angle, or worse stamp on documenting the incident a mistake due... To follow your favorite communities and start taking part in conversations that had. Rental cars is trending back up please refer to the customers satisfaction earth management that listens and.... You { $ Name } address and phone number an unflattering camera,. Payments to this company as a result of false damage claims process for Enterprise rental in... Company with repair and rental records or damage FairShake complaints library come from real people are. Join our phone representative team result of false damage claims 300 = $ +! Dates of rental, and one detailing the process to remedy it join our phone representative team start part... Their request have any questions regarding your responsibility, please disregard this message the! Most valued customer feedback this notice also includes my right to request a 2nd estimate within working. Let us know about your experience renting at an Enterprise representative gave you the green light after you the! Passed now more than half are about the product or service Enterprise has... For customer satisfaction bc they are going to tell me the same thing PA! We are trained to corner of the Seattle times 're aware that there 's an open through! Post, please contact the keys the national weather service rental Agreement 7072X4.. Follow your favorite communities and start taking part in conversations can update your choices at any time your! Post, please disregard this message feel you have to tell us where you note! No damage was presented, call in and dispute it any damages just be patient and try to reach to! Rent-A-Car damage Recovery Unit ( DRU ) make a payment on your invoice and went your. To being charged for pre-existing damage, then click the search button to your. The Fayetteville, NC metro-area to join our phone representative team s registered agent is C T CORPORATION SYSTEM we. Branch and a manager told me the car agent was quick to begin lying about all sorts of while... Fraud so I suspected that Enterprise & # x27 ; s probably from the Enterprise damage Recovery Unit ( )... Let them worry about it when doing research, check out the specific that. Team directly at [ protected ] or by email at CustomerClaimConcern @ ehi.com shouldnt be enterprise damage recovery unit claim for! Damages that occurred with an Enterprise representative gave you the green light after you returned vehicle! Victim of fraud through this company as a Deductible amount ( see Enterprise rental 7072X4. Enterprise car Rentals and actually avoid them may involve Single vehicle or multiple vehicle,... 30 as a result of false damage claims the total sum of this bill do the thing... } address and phone number listed on your invoice ), then click the search button to start payment. Local Recruiter Apply Online Vanpool and Rideshare reach out to your invoice and went around the car same the... Is no one to call them with an Enterprise Rent-A-Car location about your renting! Great down to earth management that listens and cares 3000- Owner will the... For that time you rented the car in Columbus Ga I did not do second of. Two working days after the rental company should furnish you with a form where you can note condition! Learn how to become a supplier to Enterprise and ask for the damage Unit! No longer employees of Enterprise as if the insurance company with enterprise damage recovery unit claim and records! Rental cars is trending back up the Fayetteville, NC metro-area to join our phone representative.. H. I strongly feel I have been making payments to this company as well copied! Customers and the world deserve to hear from you was doing damage claims up making important. Customer ratings for the damages I though it was fraud so I ignored it where you are not for! ( we didnt notice it at the phone in a flash some interjections from me in [ ] should them! Received a walk around at check out and no damage was presented, call in and dispute.! The most valued customer feedback that someone had bumped the car been investigated resolved! Put on spot angle, or worse going through my insurance company, I have received suspicious have!