DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. We are due to arrive for vacation on Wednesday 31st August. I know going into my vacation that I'm going to just have to take my anxiety medication like clockwork and suck it up to get through the lines and everything. They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. Hey, my 2 middle children 11 and 7 have fabry disease (there dad passed away from it 2017) Fabry disease is a metabolic generic disease, it affects renal including heart and kidneys. Your Cart . With Disney Genie, do I have to pay to use DAS on individual attraction selections? As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. That rule was abolished years ago after people "scammed" the system which is really unfortunate. And I have 2 other kids. Also is there any way we could get blue badge in America that we can use when we are there. I was able to either take a break to have a snack or go on a line with a wait time I could handle. And if so how do you go about it? TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. The video call is screen reader-friendly and available with text chat for those with visual or hearing disabilities. (function(e,t,n,r){var i=n.currentScript,s=null;if(i)s=i;else{var o=n.getElementsByTagName(r),u=o.length-1;for(var a=u;a>=0;a--)if(o[a].getAttribute("rel")==="skimlinks-ref-banner"){s=o[a];break}}s&&setTimeout(function(){var i=e[t]||(e[t]=[]),o={"imageUrl":"/banners/img/referral/higher_commissions/728X90.gif","wid":"07","creativeId":60710,"color":"grey","size":"728X90","domainId":"1601785","publisherId":137930,"bannerUrl":"/banners/js/referral/referral_banner.min.js","cdnUrl":"https://s.skimresources.com"};if(i.length===0){var u=n.createElement(r);u.src=o.cdnUrl+o.bannerUrl,u.async=!0,s.parentNode.insertBefore(u,s)}i.push({el:s,config:o})})})(this,"__skimlinksBanners",document,"script"); CONTACT US | ADVERTISE ON ITM If park hopping, selections will become available once you tap into that park. We cant do unless we know ahead of time before booking. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. My son also has ADHD. Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. But they will ask why the person cant wait in lines. The main thing is you need to be able to explain what her needs are, why she needs to wait outside of a traditional line. How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. Slinky Dog Dash was broken during our 8-9 pm window and we were out of luck. If you get denied, try calling again. We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. Any attraction with a standby queue can issue DAS return times. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. Perhaps look into other options if you get denied again. Guests should visit Guest Relations at any park if they have questions or need assistance due to a disability. Disability Access Service (DAS) at Disney World, registration link for the DAS at Disney World, Disney World tips to make your trip magical, Disney World Tips to Make Your Trip Magical. Have a list of your top attractions at each park so you can book the. You may hear some people refer to it as a disability pass or DAS card. You cannot register at Disney Springs. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. This is your starting place for a less-stress, more-fun vacation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. You can access it byclicking on the bottom three lines and scrolling down the menu. This does NOT apply to guests who are using mobility devices only. Note that DAS is still determined on a case-by-case basis. Thank you so much for your reply. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. Why would someone with cripping anxiety in crowds even want to go to the most crowded place on earth? Well that was wasted money, because we could book a DAS the second we walked into the park. The service can be set-up by any individual by visiting Guest Relations at any of the parks. For example, I grab a reservation for Haunted Mansion but then decide I want to ride Seven Dwarfs Mine Train at that allocated time. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Test Track was closed during our 8-9 pm window at Epcot. I registered for the DAS pass for my son today. An elementary teacher taking every opportunity to go to Florida and explore Disney, Universal, and Orlando. In this case, is the sister driving and stopping every 45 minutes? If you have any concerns at all, tell a cast member and they will find a way to work with you! Or would I need to link one of my children's tickets to their family in MDE? Then eventually when I see lines down go back in and make my purchase. We plan to split up a bit on our park days, and have a group of 7 people total. For a better experience, please enable JavaScript in your browser before proceeding. This subreddit is dedicated to all things Walt Disney World! You are using an out of date browser. In other words, can we have more than 2 time slots reserved on DAS? But several times were told by the cast member that RC had to go first. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. DIS UNPLUGGED: Walt Disney World News & Discussion | 02/28/23, A Brief History of Disney: Seven Dwarfs Mine Train, Disney's New Peter Pan&Wendy April Release Date Revealed, Two Earl of Sandwich Eateries Now Open at Disneyland Resort, Iron Man's Getting the RSVLTS Treatment Today. This doesnt stop him from being able to ride however he can get uncomfortable queuing with a lot of people. All rights reserved. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. Push through the crowd of people, trailing her family in tow? HOWEVER, you cannot book another DAS attraction until youve scanned through on Soarin. You are so welcome, Brittany - thanks for hopping by! There are a total of 7 of us in our group. If theres no one waiting, why not let them go again, right? When chosen, they reflect the current standby wait. This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. Does Disney World offer disability passes? Useful resources on how to save time at your favorite theme parks. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. Diapers are not an option for her. You must return in that one hour, or they may not honor the reservation. If you did not pre-register, you may do so at Guest Services at any of the four theme parks: Magic Kingdom: A Guest Services location is outside of the park turnstiles on the right-hand side. If going on the same ride, the DAS holders should be able to get return times within a similar time window, so everyone can go in line together. Disney Genie + is $15 more per person per day. Our step-by-step guides will save you up to 4 hours a day. I know some people complain about waiting times, but as someone who had never used DAS previously, I thought it was more than fair. If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. Since the child does not have their own ticket, the DAS would be linked to the adults ticket. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. 20002023 Undercover Tourist. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. We got a bit of a behind-the-scenes tour through the employee area. If you want two selections for each day, the entire length of your trip must be within 30 days. We were very confused about how to use the DAS pass at Disney World, but it turns out its not hard. I am not writing a bathroom post, but know that the bathrooms are all accessible, though some are more accessible than others (especially if youre in a scooter), including the single-family-type restrooms. Cart. Commenters also agreed that the DAS program has become increasingly abused since gaining media attention, and since FastPasses are no longer included with park passes. Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? There is an option to register in advance (but we've been told by international frogs across the Pond and beyond that this option is unavailable still toadally available in person, though!). Return times can now be modified or canceled in the My Disney Experience app. It may not display this or other websites correctly. Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. I have never seen it like this. Genie+ is a whole other blog post (that Im not writing). You do not have to use the advanced selections before getting a day-of return time. For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. There just isn't a way to make this happen like that. How difficult was it to be able to get passes with genie+ for more popular rides? As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. Do you know if It is possible to get DAS for a child under 3? We wouldn't be trailing her. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. It seems you can only pre- book for this if you are in the USA. The diaper suggestion makes me want to cry. The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. Hi. The 8 Things You Need To Know About Genie+, and Lightning Lane Now. As an annual passholder, how long is the Das good for? Heres what you can expect from the DAS when you visit Disney World! You can choose another return time for the same attraction or a different one as soon as you tap in twice in the queue. If Disney could "accommodate easily", don't you think they would have by now? Second, the amount of people who are dismissing someone's anxiety with out any first hand knowledge of how it feels, or with out more info is crazy. Now, Walt Disney World has streamlined the process, giving Guests the option to pre-register for their DAS pass30 days in advance of a park visit, all the way up until 2 days prior to arrival. This service is also known as the Disney disability pass. Most people register ahead of time. And a new feature includes being able to receive DAS return times through the My Disney Experience app! Thanks so much for any help you can give me! You do not need to have a doctors note or even reveal the details about you or the individual's disabilities. So it's not like I'm sitting by the phone. Easy check mark indicators for best park to visit each day. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. <3 It's upsetting to see so many people get so mad or judge me or anxiety in general when they don't even know me. Is the new Genie + the same as a DAS pass? Depending on the experience, guests utilizing a wheelchair or scooter will either wait in the standard queue or receive a return time at the attraction that is comparable to the current standby wait.". Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. No more waiting! Can we rent a wheelchair in combination with the das pass? You can rent one on site at each park, or through a company that delivers it to your hotel. Thanks a million for the response! I have spent almost 2 hours trying to search on Google to see if my case will get a card and I can't find anything about similar situations - it's mostly people who posted before the policy changes or people talking about autism spectrum disorders. One of the biggest changes to the DAS is the ability to now register as early as 30 days prior to your visit to Walt Disney World. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. You can find that when you enter the park. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. All Rights Reserved. Press question mark to learn the rest of the keyboard shortcuts. If you have any general questions, you can call Disability Services at (407) 560-2547. I have a herniated disk in my back and can't stand for any longer than 10 to 15 minutes at a time. Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. I could be wrong, but it seems like since Genie+ had begun, rides like Rise of the Resistance (where you have to pay an additional $ to not wait in the standby queue) are no longer accommodating to those with DAS. When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. As for registering online for DAS Advance, there's only that one process via video chat. Since each DAS can have 5 guests (6 party total), then would 2 DAS members can link total of 12 in a party in one Disney My Experience account OR need two Disney account then link two separate Disney account together to allow all 12 be on same party? I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. We're planning to visit Disney World in July and we were hoping to get a DAS pass. However it appears the pre registration DAS is only for US citizens :(. Once tapped into the park, a DAS button will appear in the app. There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis. If you're unable to register virtually through DAS Advance, you still have the option to sign up for DAS at Guest Relations inside the parks. Ultimately, the DAS card is given on a case-by-case basis, so you'll need to visit Guest Relations upon entering the park. At 4 p.m., you could make an additional selection, and so on. It is intended to help any guests who have difficulty waiting in line queues. Allow about 10 to 15 minutes to complete the process. In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. 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