Published 1 Feb 2022. Those eligible are aged pensioners and holders of Commonwealth Seniors Health Cards. 0000000756 00000 n Sydney is also excluded. Eligible NSW seniors are paying for fuel with a new travel card available from the NSW Government. Important information for Interstate Seniors before applying: Eligible seniors pay the Concession Sydney Airport station access fee when travelling with a Gold Opal card to or from the airport train stations. $1.5 million for Main Street reconstruction in Lithgow, https://www.service.nsw.gov.au/regionalseniorstravel, $1.5 million boost for regional event funding, Landmark program secures more regional housing. Monitoring the number of cards requested to be sent to the same address. You can request to have any remaining balance transferred to a new card. The Regional Seniors Travel Card can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. If you have a Seniors Card issued by any Australian state or territory, you are entitled to concession fares on public transport in NSW. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. Please allow up to 20 business days from the time of application for your card and PIN to arrive. Brought to you by Balranald Incand supported by Balranald Club. Applications are now open, and close on November 20. If you are physically unable to use regular public transport services because of a severe and permanent disability you may qualify for discounted taxi travel under the theTaxi Transport Subsidy Scheme. Advertise with News of The Area today. The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. If the total cost of your travel-related expense is greater than your card balance, you must pay the outstanding balance. Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. Retailers can check with their bank if theyre not sure which merchant category code they are using. Public transport is there for everyone, so were making it easier to for people with all types of needs and abilities to use. Save my name, email, and website in this browser for the next time I comment. You must meet the eligibility criteria for the card including living in one of the designated NSW local government areas. It also applies to some categories of veterans. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. To activate your card contact card services by phone or online and follow the prompts. 4. 0000004382 00000 n Every train has a buffet car which serves food and drinks including snacks, hot meals and alcoholic beverages (subject to operating hours). 3. The card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Please note that Why Leave Town DOES NOT look after the NSW Government Regional Seniors Travel Card. Thank you for your time, we are getting the age pension from July 2022 how do we get the petrol $500.00 card/. If your card is not activated within 45 days, it willbecancelled. It doesnt contain a chip which means it cant be inserted into a point-of-sale terminal or used for contactless payments including tap and go. Regional Seniors Get Moving with Travel Card. 0000004157 00000 n The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Travel training is a self-directed, practical learning program designed to build independence. More information about which regional areas are included in this initiative can be found at Service NSW www.service.nsw.gov.au. Click on the next box. Please try to spend your $250 before your card expires. To change or reset your PIN, contact card services and follow the prompts. Please ensure you always have an alternative method of payment just in case the merchant does not accept your card. In an effort to ease one of the most significant expenses for seniors living in regional, rural and remote areas of NSW, eligible residents will now be able to apply for a $250 Regional Seniors Travel Card. I have a Seniors Card and am 83. Certain retailers and services are restricted. Yes, for security purposes your card and PIN will be mailed separately. You must activate your card within 45 days of the date shown on your card letter. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Department of Veterans Affairs We will email it to you every week as soon as it is released. 2. If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. PIN means the personal identification number which has been selected by you, or which has been allocated to you by us, for use with your Card in any Electronic Banking Terminal. Each card is valid for a minimum of 12 months. Text size Manage your card online You can register your regional seniors travel card on the card services website to: This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. Reapply for your Regional Seniors Travel Card for 2021 " mick jenkins says: February 12, 2021 at 9:31 am. Help with using the Trip Planner or tell us how we can help. You can check your balance over the phone. It is not available to those living in the greater areas of Sydney, Wollongong or Newcastle. Thankyou in advance for your reply and determination Mick. You may need your PIN to complete transactions at retail outlets. Help us improve your experience by taking a quick survey. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. Once you have checked the balance of your card it is also a good idea to write this amount on the back of the card so that you can keep track of how much you have left to spend. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. Applications for 2022 (Year 3) closed on 30 November 2022. The expiry date is available on the front of the card. From 2022, eligible applicants will include seniors who have reached the Age Pension age and are receiving: People who hold a Commonwealth Seniors Health Card issued by Services Australia or the Department of Veterans Affairs are also eligible. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas. Bus services run within and between most regional centres and towns throughout NSW. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. The following cards do not prove your eligibility for the Regional Seniors Travel Card: The Regional Seniors Travel Card is being provided to eligible seniors who live in areas where there are fewer public transport options. Transport for NSW and its contractors will only collect the information it needs to verify seniors eligibility and to administer and manage the regional seniors travel card program. The only Party dedicated to representing regional NSW. Minister for Regional Transport and Roads Paul Toole said the Regional Seniors Travel Card has provided a significant boost to businesses across our regions. Regional Map ; Discount Directory . If prompted to enter your PIN at retailers, please take care to enter your PIN correctly. Yes. If you just want to see all the services departing from a particular stop, you can use the Departures tool, and then add filters to only include certain routes or lines along with other options. Check with local transport operators before you travel. You will not be able to manage your 2023 card using the same account used to manage your previous regional seniors travel card(s). It is pre-loaded with $250 for you to pay for travel-related expenses. Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. https://www.nswnationals.org.au/wp-content/uploads/2019/07/NATNSW1903_REV2_ONLINE_WEB.mp4. POS means point of sale. Regional senior travel cards donot work at ATMs. Storm and flood support . APPLICATIONS for the NSW Regional Seniors Travel Card for 2022 have opened. More information will be available at service.nsw.gov.au/RSTCterms. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. Click on the button above that will take you to the check balance page. NSW TrainLink run train and coach services between more than 365 regional and remote destinations across NSW, and across the borders into Victoria, Queensland and the ACT. 218 23 If your balance falls below $5, you have 30 days to use the remaining balance before your account is closed. We provide a number of tools that allow you to plan your trip. Try to spend your $250 before the card expires. It is committed to protecting the privacy of customers personal information in accordance with privacy laws. The definition of regional NSW is consistent with what is used for Restart NSW local government areas outside of Sydney, Wollongong and Newcastle. Buses in some regional areas now have real-time location tracking, so with the right app youll always know how far away your bus is. Seniors will be able to apply for a total of two cards for 2020 and 2021. Merchant category codes are used to classify businesses based on the type of goods or services they provide. 0000001352 00000 n Any remaining balance on the card will be returned to the NSW Government. You wont need your PIN for phone or online transactions. Trips are usually booked and paid for via an app or over the phone. Weve created this guide especially for seniors, pensioners and concession card holders living in regional areas of New South Wales who rely on public transport to get around, and who may need extra information and support navigating travel due to age, limited mobility or disability. In the first box enter your card number. If your card balance is insufficient when you try to make a payment, the transaction will be declined and you may be required to cover the cost of the purchase. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas.. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors . 0%md *Dbc)y31QuSI |m);D_'tyIdI -.q-nx6 +w]b4[KT@ 5^u7> b97q}IJc5mg[CO}7g Some privately owned and operated services may offer other concessions at their own discretion. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Its made a huge impact on our community and Im glad it is set to continue for two more years, Mr Singh said. Applications for 2023 close on 30 November 2023. You used your card at a retailer that was not using the appropriate merchant category code. Have your old card and pensioner or seniors card details on hand to apply. It can take up to 48 hours to show all activities and balance on the website activity statement. For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. On Demand is a safe, reliable and affordable new public transport option available in some regional areas designed to improve connections to transport hubs and popular destinations like shopping centres or hospitals. tap and go, payWave), set up recurring transactions such as Opal auto top up, pay for rideshare services including Uber. Community Transport is a government-subsidised scheme available in many regional areas that supports people with limited transport options to live happy, healthy and fulfilling lives by making it easier to get around and stay socially connected. 0000001516 00000 n It takes around 10 business days to receive a card and PIN. to buy an item or service that is valued more than your card balance. 0000002905 00000 n To find out if On Demand public transport services are available in your area, visittransportnsw.info/on-demand. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. Find out about fares and ways to pay. You should take the usual precautions for payment cards, including: Each card is valid for 14 months from the date it was issued. We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. The regional seniors travel card was a 2019 election commitment by the NSW Government. 0000002288 00000 n Nationals Minister for Regional Transport and Roads Sam Farraway said the initiative has injected more than $131 million into regional economies, benefitting local taxi operators and fuel stations. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors in 2021 so far. details below or from service.nsw.gov.au/RSTCterms free of charge. Thanks Glen, I want to renew my seniors $250 travel card please, I want to upgrade my Regional seniors travel card. Finding it hard to renew my travel card .What am I doing wrong ? Concessions are generally not available on private ferries, event shuttle buses, chartered buses and Great Southern Rail services. Eligible seniors can apply for a $250 prepaid card to help ease the cost of travel. SNSW means Service NSW. Weve been reviewing the schemes that support people with disability and carers to ensure they meet the needs of those in the regions, including investing in community transport and a new smart card for the Taxi Transport Subsidy Scheme. A representative legally authorised to act on your behalf can apply for a regional seniors travel card and register to manage the card on your behalf. You can use the PIN that is issued to you or choose your own. On 17 January 2022, application eligibility expanded to include seniors of Age Pension age who receive either a Disability Support Pension or Carer Payment from Services Australia. In the final PassCode box enter your 4 digit pin that is on the back of your card. I want to know about your petrol distribution price regard eric. pre-booked NSW TrainLink train and coach services. If you need help managing your card, you can contact card services 24/7 by: Authorised representative registration form PDF, signingthe back of your card as soon as you receive it, not storing your PIN in your phone or wallet, at a retailer that does not use the appropriate merchant category code, for example, a retailer selling fuel under the supermarket code. Top up amounts of $10 for adult and $5 for child or concession are available when topping up online. You can find out the balance of your card by contacting card services by phone or online. Find out more about Taxi Transport Subsidy Scheme. Website designed and developed by Sydney Marketing Agency. By putting an extra $250 in the pockets of our regional seniors, we are boosting access to safe and convenient travel, as well as reducing the burden on people who often have fewer transport options than those living in the city, Mr Farraway said. Reducing travel costs will enable easier access to health services, and assist with day-to-day activities like shopping and visiting family and friends. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help easethe cost of travel. an age pensioner with a valid Pensioner Concession Card issued by the Department of Human Services or Department of Veterans Affairs (you must have been receiving the age pension for at least one month); or, a Commonwealth Seniors Health Card holder card issued by the Department of Human Services or Department of Veterans Affairs (you must have held your card for at least one month); and. Accessible travel on NSW TrainLink services. You can use the card at certain retailers topay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. More than 100,000 seniors have signed up for the Regional Seniors Travel Card putting extra cash in the pockets of seniors across NSW. If the line is busy, please try calling outside business hours. If so then just follow these steps: 1. Once youve activated your card, it will be ready to use. Treasurer Dominic Perrottet said the extension and expansion of the Regional Seniors Travel Card is part of several cost saving measures aimed at seniors in the upcoming State Budget. Applications will be open for all seniors for the 2020 card in late January. This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. Seniors Cards are issued free of charge and have no expiry. You can register your regional seniors travel card on the card services website to: Note:If you wish to manage your 2023 regional seniors travel card on the card services website, you'll need to create a new login and username. If you do not have your proof of entitlement card, you are required to pay for and travel with an Adult fare, or you may be fined for travelling on an invalid ticket. If you need assistance, there are supported transport options for you. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. Alternatively, you can call card services 24/7 on 1800 569070for help with any of the above services. NSW Seniors Cards are issued by the Department of Family and Community Services. Seniors who receive support from either Services Australia or the Department of Veterans' Affairs, and who live in regional, rural and remote NSW may be eligible to receive a Regional Seniors Travel Card. 1. You can find accessible service information with the Trip Planner. Find out more about Community Transport Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. Your account will be closed. You can use your card for travel-related purchases Australia-wide. After a cardholder has put fuel in their car, a member of staff or the cardholder swipes the card in a point-of-sale terminal. Get started with your regional seniors travel card application. Living in regional NSW is rewarding in so many ways, but every day we struggle with the tyranny of distance, Mr Barilaro said. The only Party dedicated to representing regional NSW. The NSW Government is not required to pay the outstanding balance. When travelling interstate on NSW TrainLink Regional services (entitlements vary from state to state). Please check the expiry date printed on the front of your card. These are operated by local bus companies and are different to NSW TrainLink coach services, but are all part of the same statewide public transport network. Use your BasicsCard number and phone PIN to check your balance at any time. Are you having problems checking your card balance? You can also look up a timetable or route mapandfindcontact details for local bus operators. Member for Coffs Harbour Gurmesh Singh said it was great to see the program continue to expand, after first being trialed in Coffs Harbour. All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. Where can I use my Regional Seniors Travel Card? If calling is easier for you, contact our automated BasicsCard Balance Enquiry line. Although Why Leave Town is transitioning our stock of cards to have the 3 year expiry, some of the current stock will expire before the full 3 year term. Card Balance means the available funds on the Card. To join the Why Leave Town Gift Card Program in your town and to encourage more people to shop local, simply find the program you would like to join by clicking on the drop down box below. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. This includes merchant category codes for fuel 5983 and service stations (with or without ancillary services) 5541. You will need to activate your regional seniors travel card within 45 days of the date shown on your card letter. You can also use contactless payments as an alternative to . Increased funding will allow us to extend the card from 2022 to more seniors in the regions, including those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia.. You can use the Trip Planner to plan a trip and get fare estimates and accessibility information. Select to sign in using "Card Number and 4 Digit Passcode". You can check your balance over the phone. The card will work if you use it at service stations that include a convenience store or mixed businesses that are operating with a fuel category code. You'llneed to wait 24 hours before you can use your card again. 0000015725 00000 n Cards can be used at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. On Demand services can pick you up from home or an easy to access location, and take you where you need to go. The card is making it easier and more affordable for seniors to remain connected with family and friends. The travel card is valid for 14 months from the date of issue. Find out about Opal orbook NSW TrainLink Regional train and coach services. Applications for 2023 are now open. We pay respect to traditional custodians and Elders past and present. To look up the details of a route including a map and download a PDF timetable of the scheduled routes times, you can look up your route on the Routes and timetables page. It is a great little bonus from Service NSW that gives those eligible $250 for any travel related expenses. Our Mobile Service Centres travel across NSW. If youre travelling interstate by car or on a pre-booked NSW TrainLink Regional service you will be able to use your card for fuel or taxis at your destination. If you have purchased a card since November 2019 and it expires before 3 years have passed, please contact Why Leave Town and we will issue a new card to you with the funds of your old cards transferred across at no charge. Travel in regional NSW for seniors, pensioners and concessions, regional bus fares and the Regional Excursion Daily ticket, half-price fares for individual bus trips, $2.50 unlimited daily travel with a Regional Excursion Daily ticket, 50% off ordinary Adult peak season Economy and First Class fares, $2.50 unlimited daily travel on Regional train and coach services with a pre-booked, NSW and ACT Pensioner Concession Card holders, NSW War Widow/er Transport Concession Card holders, Enter your departure location, destination and travel date/time, then select Go to see all available trip options, Refine your results by choosing Options then select Accessible services only, print out your trip plan or share it with someone via a link, be notified about planned travel disruptions. The card will work at retailers or service providers using travel-related merchant category codes. Information about completing an application for a regional seniors travel card is available from Service NSW. At your discretion you can use your regional seniors travel card to pay for fuel for someone elses vehicle to support your transport needs. Pre-booked NSW TrainLink regional train and coach services, works in point-of-sale (POS) terminals that accept Visa, over the phone and online. You can also visit your nearest service centreto help you with this. The item or service youre trying to buy costs more than your card balance. Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. 0000000016 00000 n Small regional communities in NSW now have more travel options and better connections to nearby centres with many new coach services gradually being introduced around the state. The regional seniors travel card will work at retailers using merchant category codes including service stations, fuel, taxis, trains and coaches. Applications will open in late January 2020. To make travel easier and more affordable, eligible Australian seniors, pensioners and people with certain disabilities are entitled to discounted or free travel on public transport in NSW. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. 7 PDS means this product disclosure statement. Just wondering, I am 63 years old in March this year,2021, so not of the Pension age, however I am a DVA Gold Card TPI holder so do I qualify for this benefit. 3. The Regional Seniors Travel Card is a $250 voucher towards the purchase of fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. Thats more than 691,000 since the card was launched. THE Regional Seniors Travel Card program is to be extended for an additional two years in 2022 and 2023 at a cost of $246 million. You can use the card at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. To find out more, or to apply, go to https://www.service.nsw.gov.au/regionalseniorstravel. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. Transport for NSW takes the security and privacy of customer information very seriously. Call 1800 569 070 (available from mid-January 2020). Regional seniors travel card Managing your card Applications for 2023 are now open Applications for 2023 close on 30 November 2023. Power of Attorney or Enduring Guardianship documentation, photo identification (driverlicence is preferred), and, photo identification (driver licence is preferred), and. You have successfully joined our subscriber list. Information about accessible travel, safety and security, travelling with prams andlate night transport. Regional Apprentice and University Student Travel Card. Opal is the smartcard ticketing system used to pay for travel on public transport in Sydney, the Blue Mountains, Central Coast, the Hunter and the Illawarra. Date shown on your card expires 100,000 seniors have signed up for the 2020 card in a point-of-sale terminal must!, a member of staff or the cardholder swipes the card member of staff or the cardholder swipes the will. Paying for fuel 5983 and service stations, fuel and taxis transport is for. To help ease the cost of travel planning instructions and guides all in one,... Regional services ( entitlements vary from state to state ) usually booked and paid for via an or... Certain retailers topay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis social media all! To build independence thankyou in advance for your comfort and offer both Economy and First Class seating and towns NSW! 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