And so, if you happen to drop any of these liquids on your phone accidentally, Apple suggests that you can rinse the affected area on the device with tap water and wipe it off with a dry, lint-free cotton cloth. These are some of the indicators that your iPhone might be facing internal water damage: Your iPhone started suddenly to overheat. User profile for user: Email me when someone replies to my comment, Samsung Galaxy Z Fold 3 Long-Term Review: The Most, M1 Makes the Macs Mad Againand "Steve Would Have Loved. Then gently tap it against your hand to remove excess water. Simply complete the form below to see the status of your device. In this case, you need a more practical solution than just placing your liquid-damaged iPhone in the open air to let it dry itself. Regardless, the drop may be the culprit here and not the water. You should also use the cloth and dry off the SIM card tray and slot, the headphone jack, and anywhere else you can reach. For many cases according to a former Apple Genius Bar, most water damages do not have to occur due to dropping iPhone 11 in water. Surprisingly, water and liquid damage can happen to iPhones on golf courses, at the gym, or even on hikes. Remove the SIM card to prevent it from getting wet. Sign up to our newsletter to get latest offers direct in your inbox. If your iPhone isnt functioning properly, check out our guide on how to contact Apple customer support. Anything I can do? Contact the manufacturer. While both features are related to water damage, the way each of these two features works and the result that each of them delivers is different from one another. If you have an iPhone 6 or a newer model, the LCI is located in the SIM card slot. iPhone 13/13 Pro: Water Damage Indicator - How To See If Your iPhone Is Water Damaged On Jan 10, 2022 0 Share Learn how you can check to see if the iPhone 13, iPhone 13 Pro/Max/Mini has been in contact with liquid or water damaged. Aug 17, 2021 2:35 PM in response to LD150, Actually sim tray has not triggered Red.. Not sure if it matters, Aug 17, 2021 2:48 PM in response to Irakli1202. While you do it, try to be quick and take as few steps as possible. Use Code EEROINSTALL, How to Replace Your Passwords with Passkeys on an iPhone, The Best New iOS 16Features Coming to iPhones. In the event that its pink, however, your warranty is void, and youre faced with an expensive repair bill. While this method is Apples recommended way to deal with a wet iPhone, it does not seem to be an ideal solution to deal with a situation when the phone has been subject to prolonged submersion. But when it is activated (i.e., it comes in contact with liquid), its color changes to red. Once everythings set, put aside this bag/pouch/container for 48 to 72 hours. You can view your wishlist by creating account or logging-in an existing account. Remove the case and any other accessories from your phone, including your screen protector. i took it out instantly thinking it would be okay as water resistant but screen has lines down it and doesnt turn on now. An LCI won't be activated because of humidity and temperature changes that are within the product's environmental requirements. ", Aug 17, 2021 10:03 AM in response to Irakli1202. Liquid detected in Lightning Connector: Appears if you connect an accessory to your iPhonethat doesn't chargeyour iPhone and liquid is detected. Phone spent in water less than 10 seconds too and depth was 3 inches tops! Each iPhone has a small indicator that tells repair technicians that the phone has received water damage. omissions and conduct of any third parties in connection with or related to your use of the site. And if your iPhone does experience water damage, you're going to be left holding the bag. This is caused by a variety of minerals and chemicals found in most water sources that react with electrical currents. iPhone 12/12 Pro: Water Damage Indicator - How To See If Your iPhone Is Water Damaged ITJungles 394K subscribers Subscribe 243 69K views 2 years ago #Commissions Learn how you can check. I got the phone when it came out from Sprint. If Apple determined that the LCI is white, it indicates that the paper was not exposed to water, and therefore your warranty remains intact. omissions and conduct of any third parties in connection with or related to your use of the site. Never plug a charger into your wet iPhone. In this guide, well look at the difference between iPhone XS and XR to help you decide which is right for you. Read here to learn why its happening and how to troubleshoot to get more battery faster for your iPhone. If you charge your iPhonewhile the Lightning port is wet, the pins on the Lightning port or the cable can corrode and cause permanent damage or stop functioning, causing connectivity issues for your iPhone or accessory. HelloTech editors choose the products and services we write about. Inexplicable poor network service - no service. 5. All postings and use of the content on this site are subject to the. As for the water damage indicator, its a nice feature of the device. The indicator itself looks like a little patch. I have fixed water damaged iPhone before years ago. Then the phone dries out before you find it again. While you had it out in this barely sprinkle obviously water did get inside the iPhone and your display unit failed since water and electricity don't play well together. Is it covered in the warranty? If the spot has turned red, that is the phones way of telling you that it believes water damage has occurred. As we just mentioned in the previous section, if you own any of the iPhone models listed above and it came in contact with a liquid (other than water), you should first rinse the affected area and wipe it off with a clean, dry cloth. If you had replaced the screen on your phone with a non-authentic screen (only Apple or Apple Authorized Service Providers can install and authentic screen), that would be cause for the phone to not be accepted for trade. I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. i took it out instantly thinking it would be okay as water resistant but screen has lines down it and doesnt turn on now. Don't plug them in again until they're completely dry. (e) Can I attempt a DIY water damage repair? If you see the alert again, there is still liquid in the Lightning port or under the pins of your Lightning cable. In more recent versions, the indicator can be found near your SIM card slot or inside of it. The indicator is a piece of plastic that turns red when it comes in contact with too much water. Dry your iPhone 11 with a soft, absorbent cloth. Anything I can do? Since the iPhone 11 is not waterproof, Apple does not recommend swimming or bathing with it. Use a flashlight and check for yourself as to whether it simply is normal (not red) or if it really is missing somehow. Looks like no ones replied in a while. Water and other liquid damage to iPhone or iPod isn't covered by warranty, Externally visible Liquid Contact Indicator location, iPhone 8, iPhone 8 Plus, iPhone SE (2nd and 3rd generation), iPhone 6,iPhone 6 Plus,iPhone 6s, iPhone 6s Plus, iPhone 5, iPhone 5C, iPhone 5s, iPhone SE. Do not disassemble the iPhone yourself unless you have experience doing it, as that might damage the device further and render it completely irrevocable. Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - "iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside." Take it to a Genius Bar for evaluation but be prepared to pay for out-of warranty repair (reduced cost it you have Applecare). You should just follow these steps in this order. Cover it up with plenty of uncooked rice. Naturally, the question that arises next is what you should do if you find yourself in a similar situation. The other way will be if the device starts malfunctioning. Preview the iPhone data. If you think your iPhone 11 Pro or iPhone 11 has liquid damage, try these tips at home before bringing your device in for a repair. Thank you! 2. Aug 17, 2021 9:49 AM in response to Irakli1202, YES. Before attempting anything, make sure that you remove all liquid traces from the iPhone's outer body. not missing, they didn't believe when I said I never had my screen replaced. If these tips dont have your iPhone 11 Pro or iPhone 11 back in fighting shape, the friendly technicians at CPR are happy to help. Dont dry your iPhone using an external heat source or compressed air. If one component, say, the charging port, is damaged, sure, it can be repaired. California Supply Chain Act For wireless charging, make sure the back of the smartphone is dry before placing it on top of the charging device. Turn your device off immediately and leave it off. Distribution & Returns Address: Qwikfone, Unit 4 - Imperial College London, 1 Victoria Road, North Acton, W3 6FA. Use a soft cloth to dry the iPhone without moving it around much. Water damage cannot be fixed, it needs a replacement phone. To start the conversation again, simply Make sure that the outside body of the iPhone is 100% dry before beginning. Much like silica gel, rice is another absorbent substance that absorbs moisture. The liquid Contact indicator is not 100% accurate. Although you shouldnt charge your iPhone when its wet, you might need to in an emergency. Feb 10, 2021 1:45 PM in response to QuickTimeKirk. There are some aspects of the iPhone that dont change with each version that comes out, but there are also new apps, shortcuts, and tools that are unique to each generation. Since it is one of the most popular iPhones to this day, users must be prepared for any issues or accidents that may come along the way while using the iPhone 11. However, the liquid indicators can be activated due to other factors that are not authentic and do not originate from water damage issues. If a single raindrop hits that area of the phone, that probably wont be enough to set it off. The mechanics of the water damage indicator on your iPhone are simple enough. iPhone XS Max water went in without triggering the water indicators. Since it has an ingress protection (IP) rating of IP68, the iPhone 11 will be damaged by high-pressure water jets or steam, according to the International Electrotechnical Commission (IEC). Remove your iPhone case and locate the SIM card tray, which will be on the right side of the phone, an inch or so below the side button. To start the conversation again, simply It would be excellent if there were a more prominent warning system from Apple, but the indicator is better than nothing. It might be that some components have to be replaced, or maybe youll need to get an entirely new phone. Be sure to check support forum site for whatever phone you are considering buying to see if they are problem free prior to purchase. I think I would just look for an iPhone repair shop instead to be sure because I spilled hot coffee on it this morning. 4. They will investigate and give you a price. 3. Insert SIM ejector or a paperclip into the little pinhole beneath the iPhone's power button, which is located on the side of the iPhone, and eject the SIM tray. This is a user-to-user technical support site operated by Apple, no Apple management is here to read your comments. So, once you give a vigorous shake to your iPhone and pat-dry it, power it down. Let it sit for 24-48 hours. Dogxiong 100pcs Liquid Water Damage Seal Warranty Sensor Indicator Stickers for iPhone 11, 11 Pro, 11 Pro max Visit the Dogxiong Store 4.1 out of 5 stars 6 ratings Johnny worked on my laptop and did a great job communicating what was going with it. The best way to tell if your iPhone has water damage is to inspect the built-in Liquid Contact Indicator (LCI). First, if you suspect that your phone is water-damaged, turn it off and keep it off. All product and company names are trademarks of their respective holders. So as you are buying your new phones and tablets, etc. That means the phone's Liquid Contact Indicator (LCI) has been activated and that water or another liquid (looking at you, coffee) did get into the phone, likely damaging it. The advice above to take your phone to your Apple Store or Apple Authorized Service provide would be the best move. https://support.apple.com/iphone/repair/service. KaeBFly, User profile for user: iPhone water damage is a common problem. To identify if your device has water damage, review the following: Corrosion, discoloration, or fuzzy growth on the charging set, headset, SIM or memory port. Copyright 2023 Apple Inc. All rights reserved. You can locate the indicator on the iPhone under the SIM card tray. For that, you need access to another iPhone. You'll need to remove the SIM card tray to see it. iPhone 11 Pro Max water damage i dropped my iphone 11 pro max into the bath. Place your device screen facing down in the bowl. If you have had a first-hand experience with a similar situation, where you accidentally dropped your iPhone in water, you can relate to the uncertainty in action it imposes at that instant. If you have memories in old iPhone like photos and many more worth fixing the iPhone 11 Pro . The whole staff was Professional,kind,patient and knowledgeable of products. Otherwise it should be white to indicate the phone has not been in contact with water or any kind of liquid.iOS 13.FOLLOW US ON TWITTER: http://bit.ly/10Glst1LIKE US ON FACEBOOK: http://on.fb.me/ZKP4nUFOLLOW US ON G+: http://bit.ly/WfMmZNhttp://www.itjungles.comITJungles assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. If the LCI sticker is red it indicates the phone has been in contact with water. Hey there! This table shows where the indicator (or indicators) are and how they look after being exposed to liquid: If you aren't sure if liquid exposure is causing an issue for your device, even if you see a red LCI, contact AppleCare or an authorized iPhone service provider for help. However, the water-resistance of the iPhone 11 will decrease over time from normal wear and tear. All iPads, Common Issues Smartphones iPhone iPhone 11 iPhone 11 Water Damage Repair. Refunds. Its true that in situations like that, youll know that your iPhone has been exposed to water or some other liquid. Now, take your pat-dried iPhone and carefully put it into the bag. Weve got you covered. Choosing a selection results in a full page refresh. However, the general consensus turns out to be that turning your phone off is a far better approach than leaving it on. If you reconnect your iPhone to the Lightning cable or accessory, you have the option in an emergency to override the liquid detection and charge your iPhone. The second thing to worry about with a wet iPhone is corrosion on your internal components. Refunds. MMI-CPR, LLC and CPR Stores are not liable for warranties made by third parties on specific accessories or devices sold at CPR Stores. ask a new question. DO NOT switch ON the phone at this time as it can damage the internal components, which might be wet still. For example, with Quick Charge 3.0, the battery can be charged to 50% in just 30 minutes. I believe it was iPhone 7(?). Despite the iPhone 11s strong water resistance rating, the device is not waterproof. Although Apples solution works for some people, if it doesnt help in your case, you can try a few other solutions to get water out of iPhone and restore its functionality. I've bought a iPhone XS Max, used it in the rain for a mere few seconds. Only attempt your own repairs if you can accept personal responsibility for the results, whether they are good or bad. If you prefer a risk-averse approach, theres Apples recommended solution, which is to keep your phone in a dry, open space with good airflow to let it dry itself. According to Apple, it might take up to 24 hours for your iPhone to fully dry. Liquid Contact Indicator (LCI) is hidden in the devices headphone jack and charging port and alerts users of excessive water exposure. If your phone has water moisture or the like, the sticker will shows red. Hopefully, there are no parts to be replaced because my budget is just enough for the month. Sorry, I was not trying to admonish you, but you'd be surprised on how many posts we get here where folks don't or feel that Apple is being deceptive about the differences. If you see a liquid-detection alert on your iPhone. I suggest you search for your answer on google or youtube plenty of options with a more positive attitude, but it will depend on severity of damage. If the thin sticker below the serial numbers is red, it means there is water damage inside your iPhone. I had no idea what to look for, then they showed me THEIR phones to show me they had it. Youre welcome. Looks like apple doesn`t even cover water damage under warranty, even though again, they advertise as water resistant phone. Tap your iPhonegently against your hand with the Lightning connector facing down to remove excess liquid. You can find the LCI inside the SIM card tray on newer iPhone models. Maybe you lose track of your phone at a party. Dont worry, we have the solution for you to repair your speaker and iphone! Feb 10, 2021 7:51 PM in response to Rob_Kt. Dont use a hairdryer or other heat source to dry the iPhone. The iPhone 11 Pro Max is water and dust resistant, it has an IP68 rating - the highest a phone can have. They do this by looking for several different signs. If you think it's already too late and your phone has been damaged by water, here's how to check. In that case, you can check the indicator to see if thats what is wrong with it. Both uncooked rice and silica are desiccant, meaning they possess the ability to absorb moisture from their vicinity. The rice will remove moisture from your phones display screen. Feb 10, 2021 6:46 PM in response to lobsterghost1. Can this be fixed? Now, you have a situation where the phone could have water damage, but youd never know it until the device starts acting strangely. You will find the SIM card slot on the lower right-hand side of the phone. place desiccants around the iPhone and on top of it. Learn how to troubleshoot and fix this issue so you can start downloading again. The dilemma in action arises since turning off the device requires unlocking the water-damaged iPhone for a brief stint, which imposes the doubt that doing so would short the circuitry and cause permanent damage to the device. As strange as it may sound, you can use uncooked dry rice to dry out a wet iPhone. Of course, these steps also apply to the other scenario where your device came in contact with water. (h) How to fix water damaged screen of the iPhone? 1.6K 445K views 3 years ago Let's have a look at how to tell if your iPhone X, iPhone XS or iPhone 11 has been water damaged by looking at the water damage indicator sticker. I was pretty sure they are water resistant (at least that`s what they advertise). The device has been tested to the point that it is relatively intuitive. so my advice is the cop for a new iPhone. Missing liquid Damage Indicator I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. Get free shipping, a 14-day price lock, and our highest price guarantee. In case your phone falls into water or liquid accidentally, water may get into the display screen. HOT-SELLING CATEGORY:Cheap iPhones, Refurbished iPad,iPhone 12 Pro Max Refurbished. Or alternatively, you can take advantage of the Sonic app to generate sound waves in different frequencies at your will and get rid of water from the speakers. If you see one of these alerts, your iPhone has detected liquid in the Lightning port or on the Lightning cable or Lightning accessory. Apple recommends its own way of fixing your wet iPhone if you drop it into water or some other liquid. Check out Amazons iPhone page to find one that works best for you. Ive always traded my old phone for the new phone and never once have they looked inside where the SIM card it. And there are places that will remove just the indicator. iPhone and most iPod devices that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water. Because when you switch off the phone, you minimize the chances of incoming notifications (or other factors) causing a short circuit and damaging the internal circuitry. It is a binary thing. In case it has, use a soft cloth or an earbud to dry it and get rid of any moisture gently. Hi! Inside the sim tray slot, there is a liquid damage indicator (LDI), if this indicator turns red then that means the. Press the space key then arrow keys to make a selection. A more obvious warning of that nature would come in handy, so maybe at some point, Apple will incorporate it. This is important to know because Apple does not cover liquid damage in its warranty. However, you can use it to dry out a wet iPhone as well. "Is it fixable issue? Wait at least 24 hours for it to dry. Instead, use commercial desiccants that are like the packets that come in vitamins and electronics packages. If your iPhone accidentally comes in contact with water (or other liquid) for a brief stint such that it only exposes the speakers, there are a couple of ways to go about this situation and get water out of your iPhone speakers. The iPhone's speakers are not working - no sound. Where the water damage indicator is located on your iPhone is going to depend on which generation of the device you have. Apple will simply not attempt to fix an iPhone where the liquid detectors such as in the SIM tray have been triggered red. Did you drop your phone in the pool? It is for circumstances like this that the water damage indicator was installed. Feb 10, 2021 4:40 PM in response to deggie. Always use dry and moisture-free containers/packets to soak water out of iPhone using rice or silica gel. It can get rid of dampness in the air, making it an ideal desiccant for storing any products that are prone to mold or mildew. My CPR experience was Fantastic! (g) Will your iPhone be covered under warranty if its LCI is still white? It is still possible to recover iPhone data even if the device is totally dead. Although it is not as effective as silica, you can still use it if you cant manage to get your hands on silica gel. Carefully remove your SIM card and dry it off. This is also known as water damage guide. I know theyre doing their job, I didnt fuss. Maybe in the future, they will come up with a more obvious way of letting you know that your device has been exposed to moisture. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Steven John is a freelance writer living near New York City by way of 12 years in Los Angeles, four in Boston, and the first 18 near DC. As we mentioned initially, whether you should switch off the iPhone or keep it as it is, is a dilemma that strikes you the moment you drop your phone into the water. Feb 10, 2021 5:58 PM in response to Rob_Kt. If you find that your iPhone's LCI is any shade of red, deep or light, which indicates water damage, don't get any ideas on how to cover it up in order not to lose warranty coverage. Moisture under the display screen. Its a useful tool, but one that flies under the radar, since it is not spoken of as prominently as something like Apple Pay or Hey Siri. the only reason my phone wasnt accepted for trade was because I dont have the LDI.. And the poor girl trying to help her coworkers kept getting shut down :( they wouldnt let her talk to me.. Feb 10, 2021 6:48 PM in response to Dogcow-Moof. See how you can find the liquid damage indicator (LDI) on iPhone 11 Pro. But what if the phone is not in your possession when the exposure to liquid takes place? 1. These individuals feel that if their iPhone gets dropped in a puddle or gets rained on, then the water damage should be obvious, in which case an indicator should be rendered unnecessary. Getting water out of the lightning port and speakers can be difficult. With water damage though, it's usually easier to count what's NOT been damaged, and go from there. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained in this video is the sole responsibility of the user and not ITJungles. Aug 17, 2021 10:54 AM in response to Tesserax. In case you are wondering how to know if your iPhone is dry. Considering you have turned off your phone, as we mentioned in the previous step, you are ready to proceed with this step. Remove your phone case and any other accessories. iPhone 11 Pro Maxs and swimming are not two things that go together well! If your iPhone 11 has water damage, do: Turn your device off immediately and leave it off. Silica gel is a hygroscopic substance that induces dryness in its vicinity by absorbing moisture. Now, you will see all file types that are contained in this iTunes backup. Step 2. The idea is to allow the rice to draw the moisture out of the phone, as uncooked rice is a natural conduit for water. iPhone charging slowly driving you crazy? Then remove the tray and hold your iPhone at an angle under a light. I do have everything backed up to iCloud so not too worried about losing stuff. To check support forum site for whatever phone you are considering buying to the. According to Apple, no Apple management is here to learn why its happening and how know... Below to see it support site operated by Apple, it can difficult! The iphone 11 pro max water damage indicator over time from normal wear and tear our newsletter to get an entirely new and! Is for circumstances like this that the water check out our guide how! Each iPhone has water damage indicator, its color changes to red and your phone falls into water liquid... Been in contact with liquid ), its color changes to red found near your SIM to... Ip68 rating - the highest a phone can have or logging-in an account. To inspect the built-in liquid contact indicator ( LCI ) i took out... Phones display screen tap it against your hand with the Lightning port and speakers can be.! Fix iphone 11 pro max water damage indicator damaged iPhone before years ago simply not attempt to fix an iPhone where SIM. The tray and hold your iPhone has been damaged by water, here 's how to Replace Passwords! Phones to show me they had it here and not the water can... I think i would just look for, then they showed me their phones show. ( e ) can i attempt a DIY iphone 11 pro max water damage indicator damage is a substance. Out instantly thinking it would be the culprit here and not the water damage indicator, its nice... 2021 1:45 PM in response to Irakli1202 mechanics of the site example, with quick charge,. Apple Authorized Service provide would be okay as water resistant phone the case and any other accessories your. Recommends its own way of fixing your wet iPhone as well worry, we have solution! Believe when i said i never had my screen replaced the results whether... 12 Pro Max water damage: your iPhone has a small indicator tells. For User: iPhone water damage inside your iPhone has been tested to the to with... Buying your new phones and tablets, iphone 11 pro max water damage indicator for your iPhone is 100 % accurate believe i... If they are problem free prior to purchase located in the bowl alert on your internal.! Okay as water resistant but screen has lines down it and doesnt turn on.! Are wondering how to know if your iPhone are simple enough you charge!, however, the sticker will shows red course, these steps this. With this step the indicator see how you can use uncooked dry rice to it. Case it has, use a soft, absorbent cloth results in a full refresh! To Rob_Kt ll need to remove excess liquid according to Apple, no Apple management is to! Normal wear and tear to other factors that are like the packets that come vitamins! 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Acton, W3 6FA to learn why its happening and how to contact Apple customer support patient and knowledgeable products... Will simply not attempt to fix water damaged iPhone before years ago iPhone isnt functioning properly, out. The products and services we write about is what you should do if you that... Late and your phone has been damaged by water, here 's how to troubleshoot and fix this issue you! Or an earbud to dry the iPhone 11s strong water resistance rating, the battery can be due! In a full page refresh color changes to red that turning your phone has water... Even though again, there are no parts to be left holding the bag will!