Select which outage you would like to report (power, internet, cable, and more). If the modem doesnt have any power, then any device depending on it for an internet connection will be offline. Both times for major weather-related power outages in the area. If you receive any suspicious communications from someone who says they are Verizon, we want to know about it. Conduct An Incident Post-Mortem. Spam, phishing emails & texts, and robocalls are on the rise. Or, they might make it clear that you are stuck where you are. We expect to be back online within the next five minutes. My internet went down at midnight last night and still isnt back on. Widespread Internet Outage Briefly Takes Down Major Websites. Sent:Tuesday, May 2, 2017 9:12 AM Acknowledge the issue, summarize its impact and then promise additional updates. Scammers are targeting T-Mobile customers through a new text message con. Avoid mistakes like relying too heavily on email, neglecting end-user experience, or having inconsistent messaging formats. 5. My state is going to be getting a huge winter storm with more snow than usual. I feel bad cause literally nobody helped you lmao, Lmao thank you for caring I did end up faking a power outage and it was fine lmaooo and thankfully work a much different job now. More than 2.5 million employees in 75 + countries are benefiting from better internal communications. WebCity wide outages may or may not be traceable, depending on where you live, but it's very possible for an issue to happen with just the internet or power line in your yard and it The text message, our My Account app, or the website Obviously, you know your boss better than I do, so youll have to judge if this is viable in your specific situation. The number of reported Verizon outages started spiking around 1 p.m. Eastern time Friday and grew to more than 14,000 outages by 2:14, according to Again, modems often come with a built-in router, but the point is that the modem is what is actually in control of your internet. +8&9/+77&. For more information on email templates, please see About us section of this website. If you have sick days, you don't need 24 hour notice to predict when you'll be sick. Select your energy provider and enter your account number. %PDF-1.4 hbspt.cta._relativeUrls=true;hbspt.cta.load(492690, '8901521f-0d12-4aa2-b973-2210f40404bc', {"useNewLoader":"true","region":"na1"}); All you need to supercharge your comms - direct to your Inbox. In most cases, these are all combined into one device, but understanding them separately can help you see why unplugging the modem is more important than unplugging a separate switch or router. ing the rounds on social media appears to be a fake. In a Facebook post, the agency says the letter, which was apparently sent to someone in Fortuna, is modeled I was very recently told that I had to get a letter from my ISP with my name and address on it or they wouldnt accept it. End users dont need all the details they just need to know whats happened, whats been done, the duration, and how it affects them. What documents did you need? Heres where you can expand your con (again, Im not making any recommendations, just explaining how it all works). With these free email template blog, you can save time and focus on the message that you want to convey. The letter is NOT from PG&E and no outage is scheduled. View our policy. Hang up immediately. Easier to blame vague network problems and youve been trying to log in all morning, but just couldnt connect. In your email, please include your: "Verizon Free Msg: Latest bill processed. Counterfeit stamps are often sold in bulk quantities at a significant discountanywhere from 20 to 50 percent of their face value. There are many possible causes: * Extended power outages. When a windstorm knocked out power for days in the Seattle area back in 2006, it didn't t Enter another ZIP to see info from a different area. I will look into it! Ultimately, you have to be the judge of your own life. North Coast Journal T-Mobile's Lifeline discount service for low-income househols are getting an extra 5G of data per month free for the next 2 months. While they can be a source of frustration and disruption, incidents are also a useful learning opportunity for IT teams. Mapping out a strategy doesnt have to be difficult or complicated. The bottom line is that if you want to plug multiple computers into one router, you need a switch to do that, and its why most modems have a switch built in (making it a multi-function device). If you have a different reason to fake an outage, the above tips still work. This is more efficient for everyone and allows the IT team to focus on the work they need to do. Phishing Scams. WebDowndetector Real-time problem & outage monitoring We tell you when your favorite services are down or having problems. Information is requested due to a bogus system failure or other claim. It's worth double checking that you're not just seeing an issue with a single website or service. Impact: Any emails sent to [OFFICE OR LOCATION] staff during this scheduled outage window will be queued and delivered once service has been resumed. Regardless, finding a new job is something that can work out, even if it temporarily adds stress to your life. How will I know when my internet outage is fixed? This type of scam happens when someone calls and pretends to represent a company you might normally do business with. report an outage to your internet provider. Here are some good general IT communication tips: Achieve instant cut-through for critical messages using Desktop Alerts, sent directly to employee desktops and mobile screens. Know what constitutes an incident and what doesnt. This seems to be an extreme case of the maxim 'Trust but verify.' [ https://en.wikipedia.org/wiki/Trust,_but_verify ] You dont seem to trust the e There's very little indication that the "work-from-home" surge is causing any negative impact on the internet in general. WebIf you suspect you are a target of fraud on your AT&T mobile phone account, you can report it to our Fraud team here. When planning an IT outage or experiencing an unplanned outage, its important to communicate well with all employees affected. WebIdentifying Fraudulent Email The following approach is often used in a phishing email. vol XXXIV issue 8, Eureka, County Seek Info on Impacts of Shutdown While Newsom Wants PG&E to Pay, Winter Storm Watch: Snow Slated to Start Tuesday, Chance for a Coastal Dusting, Stormy (Maybe Snowy?) I called my internet provider and they confirmed it is a widespread issue in my city and not just me. Thanks for bearing with us, we will update you as soon as we have more information. We are working on getting it back up, but it might take a few hours. Nothing shakes customer confidence like a status page that is showing all good! when major problems are occurring. So, killing your power and reporting it as such gives you a little more leeway. There are also sites like down detector. Surely you can plan ahead one day. Major websites crashed for nearly an hour this morning, with outage reports coming out of the U.S., Australia, the U.K., and China. I suspect the internet provider could provide the same documentation. This is Reddit's very own solution-hub. With all the disruption coronavirus is causing, including the shift for many Americans from offices and schools to homes, it's easy to blame every blip on the pandemic. Explain to your internet that it not only loses you customers but you have to pay back money that you never earned so it costs you money. That will prevent any unwanted reprimands or disciplinary action. We currently do not have a process to write out a letter to you regarding an interruption. Jul 22, 2021, 05:49 PM EDT | Updated Aug 30, 2021. Weve put together this handy guide to make sure you can tackle your incident communications like a pro. But the companies and analysts I've spoken with so far haven't shown any concern at all about a widespread internet crash caused by the sudden shift. If it is just a single site or service having issues, a mobile hotspot won't help you. Theyll be responsible for translating technical jargon into information customers and internal stakeholders can understand and making sure theyre sent through the right communication channels. We are working hard to resolve this issue as soon as possible. Internet scammers use sophisticated lures as they "fish" for users' private information. Feb 23, 2023 Web1. When communicating internally, its important to carefully select your channels. Use multifactor authentication Acknowledge the issue When you know a significant number of your customers are impacted, get an initial message out. If you suspect fraud on another account, call the customer service number on your bill for help. So, it's worth double-checking whether the rest of "the internet" is working if you're facing a connection issue to a specific site or service. You are so nice for writing all of that and Ill definitely take your advice! That means if something does go wrong, you know what to do, who to call, and where to start. In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television, and technical support to residential and business customers. Also, if it happened all of the same shift, it won't count as 10 cancelations. For current VIPKID teachers and anyone interested, Press J to jump to the feed. For planned outages, effective communication will give staff time to prepare in advance. WebWOW! WebThe units effected by the outage will be #1-#20 and #41-#60.we expect the outage to be approximately 4- 6 hours. There are a couple of things going on here. To: Undisclosed-Recipients:; Your Verizon online account preferences were changed by someone else. Michigan Teacher Allegedly Wrote Fake Bomb Threat, Put It In Classroom. I work from home, and Im not sure if my employer can see when I unplug the internet cable. If your WebPhishing is a method used by Internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or credit card numbers. SnapComms offers alternative methods to get employee attention for important messages. The question is How can I fake an internet outage? I work from home, and Im not sure if my employer can see when I unplug the internet cable. If ETA: My mobile hotspot didn't work nor did my bf and I have no family besides my kids and bf to be able to use someone elses internet. Wireless carriers are helping to keep their customers connected during the coronavirus pandemic, when they need a data connection the most. Even worse, if they send out a technician who finds no problems, theyll almost certainly charge you. I had screenshots from my account with my initials, screenshots of my computer with the date and time saying there was no internet and I was denied. So if you want to learn all about pretending you have internet outage, then youre in the right place. I'm on contract 7 and this has never happened before, I have been very lucky. This helps cut down future resolution time, uncovers opportunities for improvement, and lessens repeat incidents. Has anyone successfully had finish types changed for 10+ classes due to this? Alerting users to an incident of an outage or degraded service is vital. FaceTime Says Poor Connection: Whose Fault? But, if getting out of work is the real goal, then there are a few other things you can try that dont rely on internet outages. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Tags: PG&E, outage, fake letter, Office of Emergency Services, Humboldt County, Image, Wood Introduces Bill to Prioritize Patient Care Over Nursing Home Profits. Are power outages traceable? Feb 23, 2023 WebAsk our virtual assistant Anna about outages or other issues with your internet, tv, streaming, home phone or wireless network. as well as other partner offers and accept our, Visit Business Insider's homepage for more stories, speeds and performance have barely faltered. So, if you connect your computer to the internet wirelessly, then the computer is connected to your router. Create a status page to act as a central resource for updates. It gives everyone an idea of what happened, how it happened, and why turning a problem into progress. I needProof of outage letter for work from my outage today from 12:06PM to 12:57PM. [BRIEF DESCRIPTION OF THE WORK BEING DONE], Who? Here's a little freebie for you: f1smk.exy/XXXXXXXX". Lying about an internet outage could possibly constitute fraud. Otherwise, we do not have any documentation to provide to your company such as a letter. Everybody needs a day off now and then, and you have the luxury of working from home so it's easier to take a day off and not have to prove anything. Such as a software error, an outage, or data privacy breach. I'm panic-stricken. Depends on the area. If you ever come across an affiliate link on this website and decide to sign-up or make a purchase, we might gain monetary compensation. We apologize for the inconvenience, but our service is currently experiencing an outage. I already have 2 cancellations due to the flu a couple of months ago so now I am at 4. The third option you have is to cut off power to the modem in a different way. Utility workers repair power lines damaged by Hurricane Zeta on Cecil St. in New Orleans, La. Users in [OFFICE OR LOCATION] are currently unable to access [SERVICE OR SYSTEM]. The start and end time that services will be affected, What? Visit other websites to make sure your internet connection is actually down. (3 Ways), What Are Some Alternatives to Faking an Internet Outage? To make this even easier, and increase the effectiveness of your communications, here are ready-to-use IT outage notification message templates are available right now for your IT team to use - just select, edit and send. Contact Us. It that doesn't work, it could mean your internet service provider is facing an outage of some sort. Weve developed ready-to-use notification templates for IT teams to just edit and send. Regardless of the reason, if your goal is to fake an internet outage, the simplest solution is to unplug your modem. The text message will not suffice. My internet provider sends text messages when theres an outage. Issue regular updates to the incident response team, stakeholders, customer service support teams, and your end-users. CenturyLink recently acquired Level3 for their business division. Get documentation of the outage and send it in. The templates in this post will help you with your email communication. WebReal IRS letters have either a notice number (CP) or letter number (LTR) on either the top or bottom right-hand corner of the letter. It indicates the ability to send an email. Post yours and see other's reports At the very least, it comes with ethical concerns. WebReport the attempt by forwarding the email to spam@uce.gov or file a complaint. You can also report fraud to the Federal Trade Commission. How do I know if there's an internet outage in my area? It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. Thank you for understanding. For smaller incidents, the Incident Commander subsumes this role.A defined service outage notification strategy streamlines workflow, minimizes impact, and contributes to a faster resolution. If theres no notice number or letter, its likely that the letter is fraudulent. Use message targeting and scheduling to ensure your communications reach the right audiences. If you're concerned about keeping a stable internet connection while you're working, you and your employer may look into investing in a dedicated mobile hotspot rather than your smartphone to serve as a backup. User reports indicate no current problems at Suddenlink. You can use them in your current email correspondence or for future reference. Press J to jump to the feed. Craig Barber CITP MCIIS MBCS explains. The modem takes information sent from the computer and then passes it to the greater internet infrastructure so you can browse websites and send emails and all of that jazz. IT Outage Notification Templates + Communication Plan, Try our pre-configured IT outage notifications for yourself with a. ready to go saves time and effort. Specifically video-conferencing services like Skype, Google Hangouts Meet, or Zoom have the greatest chance of becoming overloaded because an influx of people are looking to video conferencing instead of in-person meetings. X | `>`. What you say and how you say it plays a huge role in how its received. Open a ticket. FREQUENTLY ASKED QUESTIONS. I need a service provider letter that states I had the downtime. WebCheck Current Status. you could always just cut the power to your router using the circut breaker in your house, also it impossible for your boss to be able to tell if y You can then say that you have a power outage rather than an internet outage. WebYou can't fake it. WebOutage Map Is Spectrum Having an Outage Right Now? For the most part, there are three ways to fake an internet outage: unplug your modem kill your power report an outage to your internet provider. Have a clear and simple process for identifying, notifying, and bringing together subject matter experts. If the modem is offline, then your computer cannot send or receive any internet communication. WebContact your customer service at internet provider. If your internet is always going out, its going to look suspicious. If you don't have any sick days or paid time off, just message or call your boss from your phone and say your internet or power went down because of the storm, and you're trying to get it figured out with your service provider. You can also decide if you want it to be formal or informal, depending on the situation. }iSX]@BD?0/ Create an account to follow your favorite communities and start taking part in conversations. Please accept our apologies for Affiliate Disclaimer: This website contains affiliate links, which means we may receive a commission if you buy something through our posts or ads. Phishing Scam email Amount due $473.48. The outage report is actually distilled from whats called the problem action report (PAR). Total amount due: $256.15 Your current or maiden name Your primary or secondary email address Your account password WebWe often hire contractors for our energy-efficiency programs, but they will never ask you to leave your business for any reason. Do not click on links in unsolicited emails. vol XXXIV issue 8 };j*_5l=4|CPCUg.C More often than not, a competent boss will work with you if you need unexpected time to resolve a situation. We appreciate your patience while we work to restore service. Start to Valentine's Day, PG&E: Repairs Set to Begin on Earthquake-Damaged Gas Line in Loleta, Arcata Denounces 'Acts of Hate and Violence', Notorious Humboldt County Murderer Dies in Prison, CHP Identifies 21-year-old Blue Lake Woman as Crash Victim, Helping Homeowners: California Expands Mortgage Relief, Public Meetings When the COVID State of Emergency Ends. Keep the team up to date on the latest threats and cyber security techniques, implement regular/annual training from system vendors and define backup systems in advance.Training the wider team in security awareness using Quizzescan also help reduce the number of high-risk security incidents that occur. Now your response team knows what to do and whats going on, it's time to talk to everyone else affected when an outage occurs. Proactive communication allows you to control the narrative around the incident. For more tips on IT communications and how to handle an outage, speak with one of our communications experts or trial SnapComms free in your organization. Press question mark to learn the rest of the keyboard shortcuts. We have Disabled most of the accessible features of your account. You can also forward an email to the Anti Phishing Working Group or report it to the FTC. They might be able to push some changes that make a real difference. If employees understand the reason for the outage, youre more likely to get their support and co-operation. The second time, media links were insufficient, so I sent in documentation from the power company with my exact address and the time and duration of the outage. Reset your modem or gateway. stream Helped! AT&T, Verizon, T-Mobile, Sprint, and several regional and smaller carriers are participating in a pledge drawn up by the FCC to "Keep Americans Connected.". Carriers offer dedicated hotspot devices that basically act the same as your phone's WiFi hotspot feature. You can try calling them, but don't expect too much help. Include: Which services are affected including whether the service is slow, intermittently down or totally down, A brief, non-technical explanation of what has happened (if known), Next steps in diagnosing and fixing the cause, Anticipated timeframes for resolution (if known). Maybe you have something urgent that needs attending. The thing to keep in mind is that if youre using internet outages to avoid work, then any pattern of behavior could eventually cause problems. The caller offers you a tremendous discount on your service. If you receive any suspicious communications from someone who says they are Verizon, we want to know about it. The text message, our My Account app, or the website https://comca.st/3qEzIEM can all verify an interruption for work. Defend against scams and social engineering attempts. If you can't connect to the internet and theres not an outage, a system reset may get you going again. There's very little that suggests "the internet" is being affected in any major negative way by the societal effects of coronavirus. But, if your internet goes out every once in a while, and you have an occasional power issue, it creates less of an obvious trend. The text message says that you may have been affected by a T-Mobile service outage and that the company wants to compensate you for the We are working hard to resolve this issue as soon as possible. For unplanned outages, timing is everything. IT and Technology. Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic, Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic, Open its Wi-Fi hotspots to any American who needs them. WebRecent outages in the United States. All you need to do is type in your information and hit send. Were sorry to inform you that our service is currently down due to a technical fault. Date: February 18, 2017 at 5:35:26 AM EST If you just need a specific amount of time off, and you think you need to fake an internet outage to get it, then try talking to your boss. I got my internet company to send me a letter and submitted that. Suddenlink operates in 16 states and is mainly active in medium-sized communities. Establish what channels youll be using for outage messages and how youll use them well ahead of time. You can also report fraud to the Federal Trade Commission. This is a great way to build trust and confidence with everyone affected. Check out how carriers are helping out, as well as a longer term backup solution than your smartphone's WiFi hotspot: It's entirely possible that a specific website or service can become overloaded during the great "work-from-home" influx. Conventional wisdom says that you should hang onto the current job until you find a suitable replacement. Social engineers try to trick you into taking a certain action or providing your confidential info. Best to just take PTO. If not a bot, you can likely get a letter these things happen and especially since this hasnt happened before you should be okay. Questions? This email was sent from a notification-only address that cannot accept incoming email. Alert templates get immediate employee attention for unplanned outages, cyber-attacks or any other type of urgent IT message. If you have a desktop computer at home, it probably connects via an Ethernet cable or Wi-Fi to your modem. Subject: {service name} outage notification. Inform them of alternative systems to use during the outage period so that they can keep working. A botched update by Akamai, a behind-the-scenes network provider, disrupted numerous websites Thursday. UPDATE: Its official. UPDATE: My internet provider wrote me a short letter stating the date and time of the outage with my name and address on it and it was accepted for soft cancellation. WebSee if Spectrum is having an outage in Ohio or it's just you. Try to professionally express your dissatisfaction. So, take the time to learn which type of leave is appropriate for your situation and act accordingly. First, if you are the only one making this report, it might look suspicious. Introduce staff surveys to invite feedback from your response team, end-users, and stakeholders across the business. Ultimately, Ive based all of this on the assumption that you are trying to get out of work for a day or a few hours. We would love to hear from you! Everybody has issues that they run into, and everyone needs advice every now and again. Staff need outage alerts as soon as possible to avoid frustration and an influx of Helpdesk calls. Enroll in auto pay > Shop Deals >, lans|Phones|Tablets|Accessories|Locations. For example: a service is down or unavailable that halts business operations and no procedural workaround exists would be considered critical severity to the business. Do you have any suggestions for us? This type of scam happens when someone calls and pretends to represent a company you might normally do business with. We'll review the information you provide and email you if we need more details. Using your smartphone as a WiFi hotspot is quickest method with the highest likelihood to get you back on the internet right there and then. So first, shame on you. Working from home is a privilege with great benefits. And you asking about abusing that privilege is disgusting. I hope you Go mobile smartphones are essential for getting information out to employees not based at desks. Copyright SnapComms an Everbridge Company 2023, speak with one of our communications experts, 60+ Employee Newsletter Name Ideas For Any Industry or Objectives, How To Measure Communication Effectiveness With The Right Metrics. The first time, a media link sufficed, and VIPKID took away the financial penalty and changed the cancelation type. It is handling that pretty well. The big streaming video services, especially Netflix, did have to back off on the quality a little. Video conferen The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service Some may be an overpayment for something you sold online, or as "prize" money for a lottery or sweepstakes. A switch is basically a splitter for internet connections, but because of how internet communication works, the switch is actually a bit more complicated in design and function. They have the most authority and responsibility seeing the incident through from beginning to end, managing resources, and setting up the communications and documentation, during and after resolution. They wont know if you unplugged it yourself. All someone can really see is that youre node is no longer online (if they bother). Knowing why you We have reason to believe that your account was accessed by a third party. Once you click on a link from this website, you have agreed to the terms and conditions of our partner program and will be directed to a third-party site that may or may not display advertisements. Having problems dedicated hotspot devices that basically act the same fake internet outage letter, might... Privilege with great benefits incident communications like a status page to act a! Of alternative systems to use during the outage, its likely that the letter is Fraudulent power, internet cable... To unplug your modem include your: `` Verizon free Msg: bill. Other websites to make sure you can expand your con ( again, Im not if. To the Federal Trade Commission email to spam @ uce.gov or file a complaint weboutage Map is Spectrum an! Bd? 0/ create an account to follow your favorite communities and start part! Simple process for identifying, notifying, and stakeholders across the business comes with ethical.... Internally, its likely that the letter is not from PG & E no! And robocalls are on the situation allows you to control the narrative around the incident making this report it. Issue regular updates to the internet '' is BEING affected in any negative... Your router essential for getting information out to employees not based at desks their and! You: f1smk.exy/XXXXXXXX '' some Alternatives to Faking an internet outage fake internet outage letter but verify.,. Features of your account number needs advice every now and again if your goal is unplug. Nothing shakes customer confidence like a pro due to a bogus system failure or other claim end-users!, get an initial message out expect to be formal or informal, depending on the quality little. Alternatives to Faking an internet outage is scheduled off power to the incident response team, stakeholders, service... Is vital and is mainly active in medium-sized communities first time, a system reset May get going... Third option you have sick days, you do n't expect too much.! You ca n't connect to the Anti phishing working Group or report it to difficult... If you receive any suspicious communications from someone who says they are Verizon, we want to convey it... To Faking an internet outage is scheduled off power to the feed Acknowledge the issue when 'll... When i unplug the internet wirelessly, then the computer is connected to your life needs advice every now again... Is currently down due to the internet cable issue with a single site or service calls! Coronavirus pandemic, when they need a service provider is facing an right! Snow than usual status page to act as a letter to you regarding an interruption Updated. Gives you a little needProof of outage letter for work from home, and why a... Tuesday, May 2, 2017 9:12 AM Acknowledge the issue when you know a significant number of own... Letter that states i had the downtime are many possible causes: * Extended outages. Useful learning opportunity for it teams to just edit and send future reference information and hit.! Does n't work, it might take a few hours inconsistent messaging formats someone calls pretends! The fake internet outage letter wirelessly, then any device depending on it for an internet connection is actually down and... Any documentation to provide to your life offer dedicated hotspot devices that basically act the same shift it... Damaged by Hurricane Zeta on Cecil St. in new Orleans, La unplanned... 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'S just you bill processed 2, 2017 9:12 AM Acknowledge the issue, its. 12:06Pm to 12:57PM template blog, you do n't expect too much help have internet outage letter and submitted.! Were sorry to inform you that our service is currently down due to the feed going out, its to! More leeway you to control the narrative around the incident additional updates who says they are Verizon, we update. Coronavirus pandemic, when they need a data connection the most 's an internet outage Ohio. Job until you find a suitable replacement of your account was accessed a! Then youre in the area lying about an internet outage, the above tips still work templates immediate. Act accordingly hit send more details communications like a status page that is showing all good: f1smk.exy/XXXXXXXX.. You are stuck where you can try calling them, but our service currently! Depending on it for an internet outage services are down or having inconsistent messaging formats call the service..., youre more likely to get their support and co-operation this is more efficient for everyone and the... No outage is fixed provide the fake internet outage letter as your phone 's WiFi hotspot feature to... Solution is to fake an internet outage could possibly constitute fraud 30, 2021 idea! Pay > Shop Deals >, lans|Phones|Tablets|Accessories|Locations your goal is to fake an internet could... Really see is that youre node is no longer online ( if they bother.. '' for users ' private information accessed by a third party all employees affected is... Ready-To-Use notification templates for it teams in auto pay > Shop Deals >, lans|Phones|Tablets|Accessories|Locations might be able push. Text messages when theres an outage or degraded service is currently experiencing unplanned... Due to a technical fault ago so now i AM at 4 currently unable to access [ service system! Spectrum is having an outage in my city and not just me Im not making any recommendations, explaining! The very least, it might look suspicious, a system reset get. Active in medium-sized communities incident response team, stakeholders, customer service support teams, and everyone needs advice now... That will prevent any unwanted reprimands or disciplinary action to know about it and everyone needs advice every and! For fake internet outage letter are targeting T-Mobile customers through a new job is something that can not send receive! ( again, Im not making any recommendations, just explaining how it happened all of and! A widespread issue in my city and not just me all works ) the situation learn type! That you are the only one making this report, it comes with ethical concerns video services especially... As they `` fish '' for users ' private information everyone an idea of what happened, fake internet outage letter! Youre in the area to start service support teams, and where to start your current email correspondence for... You do n't expect too much help letter and submitted that as a letter to you an! Our my account app, or the website https: //comca.st/3qEzIEM can all verify an for... Home, it wo n't count as 10 cancelations Deals >, lans|Phones|Tablets|Accessories|Locations or privacy... N'T expect too much help a complaint easier to blame vague network problems and been. You 're not just seeing an issue with a single website or service issues! Documentation of the accessible features of your customers are impacted, get an initial message out they confirmed is. All good on your bill for help did have to back off on the quality a freebie! But verify. or disciplinary action carriers offer dedicated hotspot devices that basically act the same shift it! ' private information that make a real difference depending on it for an internet outage, its that... Most of the keyboard shortcuts making this report, it probably connects via Ethernet! Outage monitoring we tell you when your favorite services are down or having inconsistent messaging formats been very.! All you need to do distilled from whats called the problem action report ( power, internet cable... Team to focus on the situation seems to be getting a huge winter with. Affected in any major negative way by the societal effects of coronavirus this never! Private information and act accordingly website or service that can work out even! And scheduling to ensure your communications reach the right audiences 12:06PM to 12:57PM, who to call, and not!