I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . Replace the faulty high-limit switch or bulb with broken, cracked, or discolored ceramic ends and damaged quartz elements. We have also been servicing EdenPURE heaters for over 10 years. He always gets right back to you and is very knowledgeable. BOMA easy living hotel. !Regina aka A Damsel in Distress. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. Better Living with Air & More stands behind every product they sell. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. Continue being a Good Samaritan!!! Carol Porter 22:03 16 Jul 20 Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. PETER DELVAGLIO 01:45 25 Mar 20 I emailed Paul and he emailed back quickly and asked me to give him a call. I was so impressed with his wildness to help me. I received them that Friday afternoon . My GEN4 model A4428 . Find best value and selection for your EdenPURE Personal A Quartz Infrared Portable Heater search on eBay. I was going to order a replacement heating element but he told me it was probably the board.. EdenPURE and O3 PURE Air Purifier Parts: EdenPURE Area Model EdenPURE G-7 Puratron Best Air EdenPURE 5 A4646 EdenPURE 6 A4647 O3 PURE Whole House Air Purifier SunTwin and Puratron Fireplace Parts: The Fireplace IHS Air Cooler Plus, EdenPURE Aqua 2000, EdenPURE and Puratron Sweeper Parts: EdenPURE Aqua 2000 EdenPURE and Puratron Sweeper As a result, the heater stops working. When does that EVER happen? Oh and he threw some snow in the box just to be funny.lollll.jk. Most EdenPURE heaters are designed to detect the room temperature every couple minutes. Jeff Doerner 21:12 11 Dec 21 I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . heats and works for an hour or so then blows cold air, room temp is about 65, thermostat is set at high. This cycle occurs every three minutes for about 20 seconds. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. He gave me tips to try before trying to sell me any parts. Does the Edenpure Gen 4 have a high limit cut out. Steve Bailey 11:46 02 Nov 18 Paul is very knowledgeable and made sure I had the right part I needed. Heat from the copper tubing rides the humidity in the room and provides moist, soft heat -- ceiling-to-floor, wall-to-wall -- without reducing oxygen or humidity. He and his wife were super nice and very knowledgeable about heater problem. I will tell everyone about this company! This includes Edenpure itself. It is lovely here in Kansas today. Unit price / per . It is lovely here in Kansas today. He knows what he is doing. Michael Marshall 02:24 02 Oct 18 Paul was great in getting me the right parts with the right (improved) connectors. Jeff Doerner 21:12 11 Dec 21 I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Heat sensor and circuit board were needed. Stand the unit upright in case of a tripped unit. Amazon.com: Edenpure Heater Gen 4 1-48 of 100 results for "edenpure heater gen 4" RESULTS Price and other details may vary based on product size and color. EdenPure GEN4 Infrared Heater $472.00 Order Now EdenPure is perfect for homes, offices, and workshops. For a list of EdenPURE Heater and other Replacement Parts, Bulbs and Elements to find and buy for your unit, please scroll down and click on the model number of your product. Thank you very much Paul for all of your assistance. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. Screeching sound EdenPURE Gen 4 heater JA: Is your EdenPure heater gas or electric? Next, make sure the master power switch/button is set to the ON position. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Paul was great in getting me the right parts with the right (improved) connectors. It certainly was a pleasure to come to know him. EdenPURE heaters are equipped with a thermal fuse that automatically shuts off the power if it detects abnormally high temperatures. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Mike Moren 20:05 17 Feb 19 I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. Regular price $4.95 Sale price $4.95 Regular price. It certainly was a pleasure to come to know him. What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . I want thank him for his assistance in helping me. Best service I've seen in years. Hopefully, following the above guidelines, you will fix your Edenpure heaters problems by yourself. When any element in your heater gets out of sync, it causes 3 times beeping. Would highly recommend his services to anyone. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. ft. GEN4: 18 x 13 x 16 - 27 lbs. The Model Names are listed for Reference Only. I was going to order a replacement heating element but he told me it was probably the board.. Save: $ 75.00. If it's 12 cents it's $140 a month. after checking filter and all, turning it back on and about 5 minutes it made a strange smell and stoped . We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. She had very specific requirements from her last heater. What a lier. But after dialing the switch to the off position still, your Edenpure heater wont turn off and runs for hours, and then you should take this issue seriously. AirNmore is customer service focused. Gino Troiani 23:56 20 Nov 19 Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. Hopefully, your heater beeping issue will be solved. An example of this can be found at the bottom of this page. However, to solve the issue, you have to reset the heater. It certainly was a pleasure to come to know him. Besides, check if your heater unit is plugged into a reliable and operating electrical outlet. You should also check the outlet into which it is plugged. I have placed an order and feel great about the product my mom will be using. After a period of time looking on many sites I found Airnmore thank goodness. After getting it back together it would run and stop after 6 minutes . He was right. EdenPURE Gen4; EdenPURE Gen4 . Michael Marshall 02:24 02 Oct 18 Paul was great in getting me the right parts with the right (improved) connectors. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. Be the first to answer 8/29/2013 5:02:30 AM EDENPURE GEN4. Kevin Gene 19:57 12 Jan 19 Great value, puts out the heat! Anne Ohanrahan 18:28 18 Dec 20 I desperately needed to fix my EdenPure Gen 4 heater. Learn more, Facebook II Twitter II Pinterest II Linkedin. EdenPure Gen40. On top of that he was a gentleman not too many left in the business world. and stop . Contacted Paul to assist me with the process. This page contains a complete list of parts for the EdenPURE GEN4 A4643/RTL. Very frustrating. Excellent & helpful service . I then tested all new and old heating elements for continuity, and they all had continuity. The parts also arrived quickly. If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More Highly recommended. I did what the info said and unplug it from the wall but it did not reset. $173. You can counter-check and plug any other appliance in the outlet to see if it is functioning properly. So mismatching with the rooms temperature is one of the reasons why your Edenpure heater wont turn on. Excellent e-mail communication and follow-up throughout. Posted on Aug 29, 2013 Be the first to answer. Very frustrating. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Ft. Modular design . The resistance measure should be between 14 +/- 5% (13.3 14.7). Here at our EdenPURE Parts home page you will find factory parts for your EdenPURE, SunTwin, O3 PURE and other Products. After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. Then plug the unit back & check whether it is working or not. I get so stressed trying to fix something as it is a low skill on my totem pole. Would definitely recommend AirNmore to anyone with portable heater problems. Heat sensor and circuit board were needed. On top of that he was a gentleman not too many left in the business world. I received them that Friday afternoon . Paul is extremely knowledgeable, helpful and a pleasure to deal with. Great products and great customer service. This includes Edenpure itself. I understood the directions on the video. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. I then tested all new and old heating elements for continuity, and they all had continuity. What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . I am astounded at the amazing customer service. Its not recommended to dry the filter with an appliance such as a hair dryer. My old Edenpure heater should be good for another ten years! AirNMore is a breath of fresh air. My old Edenpure heater should be good for another ten years! This EdenPure can heat up to a 1,000-square-foot area, claims the manufacturer, is equipped with a 100-inch, 14-gauge extension cord, and is backed by a 60-day guarantee and a three-year. To reset, unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. EdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Power Cord - YN004Compatible with Models: Just Brilliant!! After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . Highly recommended. Replace the defective fan sensor, and bad high-limit switch, Ensure the heating elements proper wiring and connection and, Visually inspect your heaters fan and ensure it is mounted properly, Clean the dust and debris build-up on the fans blade. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. It was a real pleasure dealing l with Paul at AirNmore. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. Edenpure heaters major issues and their simple solutions are: The Edenpure heater operates best below 75 degrees temperature. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Air dry is recommended. Well, as the thermostat setting is high, to solve the issue, clean the dirty filter to operate the heater perfectly. If you have any questions, please call us at 800-707-8725. I understood the directions on the video. 26099 350th ST SE. Please be advised that it will take a few minutes for the heater to warm up. Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. He suggested a clever, no-cost simple fix and it worked great! My main concern was for safety. IMPORTANT SAVE THESE INSTRUCTIONS. 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. He explained why the machine did that and solved my problem at no change. Best service I've seen in years. She had very specific requirements from her last heater. Dimensions: 12" X 9 3/4" X 1/16", EdenPURE Cloth Filter The causes of it are:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0'); After plugging your Edenpure heater at the electric outlet, if it fails to turn on, then check the power supply outlet and repair it if required. Regina Deas 06:08 06 Apr 18 Today, I looked at a You Tube video to install the replacement bulbs in my Eden Pure Heater.. Your heater is a new one but it was stored for 10 years. 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