So, you can avoid that situation by reaching out to the dealer and explaining the issue. Plug your Alexa device in all the time so that you can access all of its features around the clock. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. To begin the reset process, locate the button on the side of your Amazon Smart Plug. Now return to the app and resume the connection process. Don't Miss Out On Latest Home Automation Product Updates. 3. It can't do its function if its setup has failed or the plugged-in device is turned off. We loved the sleek, round design of the Gosund Mini smart plug. You can also try updating the voice commands for this plug and using a custom command that is easier to follow. The LED on the plug will begin flashing red and blue. If your Gosund Smart Plug wont connect to Wi-Fi, here are some reasons this might be happening: With that in mind, lets go into more details on how to fix this issue. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). The blue light may look purple. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. Scan the QR code on the Gosund box. So check if the device LED indicator is blinking. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. You wont just want to manage your items when youre home. It will work with your Gosund login/password. Gosund is an Amazon . Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. Wait for the app to configure and add your device. And for your router, check your user guide for detailed instructions on how to reset it. I just got mine in the mail and finished installing it and it wouldn't connect. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. And the connection will fail if your Wi-Fi password is incorrect. Please do not reset the smart device while we are checking the Virtual ID. 10. All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? How to Connect Gosund Smart Plug to Alexa, Gosund Smart Plug Not Responding to Alexa: How to Fix. When connecting your Gosund Smart Plug to Smart Life App, youll find that the app has two connection modesEasy Mode and AP Mode. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). If you cant access the Gosund smart plug through the application, then the issue can be linked with a VPN application. 3. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. Press and Hold the Action Button to Continue with How to Factory Reset Gosund Mini Smart Plug. Check your Alexa device to make sure that it has power if it wont respond. About Us | Contact | Privacy Policy | Linkedin | Pinterest. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. Check and Improve Wi-Fi Signal Strength, 4. You can give each plug a name to make it easy to turn things on and off using voice control. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. If you forget your login user name or password, visit the Gosund website. Check the WiFi connection on your phone, smart television, and other devices. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. The indicator of the Gosund smart plug should rapidly blink during connection with electricity, that means you can click Confirm indicator rapidly blink directly. Turn the bulb off for 2 seconds, then on for 2 seconds. If you split your home WiFi, it may run with two or more bandwidths. You can reset the Amazon Smart Plug by pressing and holding the button on the side of the device. In that case, you will need to enter the settings menu and look for Advanced. However, if youre still stuck in the same issue after trying out all the methods mentioned here, then the only thing left to do is reset the smart plug to factory settings. 6.Search the Alexa Skills directory for "Gosund"; As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. Hold the power button on the side of the smart plug for 10 seconds. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. Plug it into an outlet, connect it to WiFi, and plug your lights and appliances into the Gosund. This starts within your own home. Must be on Alexas end. Go to the Gosund App-> Choose the device you want to share->Choose Edit Button ->Choose shared devices ->Add sharing->Enter his/her Gosund account->Search and complete. The first is the devices you already have. That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. use Tuya app instead. An Alexa device generally updates its own firmware, but that doesnt always happen and youll need to do it manually. Ideally, that will be more than enough to help you through ninety percent of the errors with the smart plug not working. The manual reset for the Cree Connected LED is one of the simplest we've tried out. Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi. Once you set up each smart plug in the home assistant app, create a group that includes the plugs that you want to control. Click the button below to subscribe! If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. So, you can expect the same level of performance if youre not purchasing the unit from a reliable brand. Now you can set up your Smart Plug again. Plugs: I have over 10 plugs and a few switches. One benefit you wont find with many smart plugs is energy reporting. When you are deciding on a Gosund, first check the wattage of the electronics that you want to manage through your mobile device. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. Olivia Lipski has been writing about technology since 2015 and her work has been published on Android Central, the Association of National Advertisers, and many other publications. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. Press question mark to learn the rest of the keyboard shortcuts. Once the plug is added, you will see a confirmation screen. Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Some work, some do not. Anyone else know what's going on? (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. How do I connect my Gosund smart plug to Alexa? If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Lights: Heres how to set it up and get it connected to your home Wi-Fi network. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Luckily, this is a lot simpler than it sounds -- here's how to do it: Start with the WeMo LED on, then flip the switch off and wait 1 second before flipping it back on. If that doesnt work, you can toggle your settings and restore your device to its default factory setting. Let's take a look at the best ways to fix an unresponsive Alexa device. To find the Virtual ID, please open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". connection and initial setup of the smart plugs, How To Change Wyze Notification Sound? Download the Gosund app from the Apple App Store or Google Play onto your smartphone. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. They all show offline. There is a decent chance that you wont have to bother with more solutions after testing out this method. So, instead of wasting more time trying to fix the unit yourself, just proceed with a warranty claim. If you need to charge your mobile device for a few minutes before beginning setup, do so. Oddly, my SMart Life plugs work fine though. Turn the bulb off for 2 seconds, then on for 2 seconds. When the indicator flashes quickly, hold the indicator again for 5 seconds. Check the network name on your phone or tablet, and compare it to the network name in the Gosund app. #Must Have. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. More so, check for updates and update the appif theres any. Next, wait for Alexa to connect to Smart Life. You can now control your Smart Socket by voice. Very aesthetically pleasing. While the Easy Mode is recommended, the connection may sometimes fail. You will have to rely on someone from the store to get you a new system. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. Open the Smart Life App on your phone and tap on. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. The Kick-Start Every Morning With Coffee Maker Guide. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. Gosund Smart Plug works with Smart Life and GO Smart App. The green light indicates power to the smart plug. A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. 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