Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council Flying on a stand-by ticket can be challenging. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Contacting British Airways - by phone or otherwise. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Please contact your travel agent directly to discuss your booking. Manage My Booking - British Airways USA: (Secure Flight data item added 18AUG10). British Airways "staff travel" Reviews | Glassdoor a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Sean Doyle, British Airways' Chairman and Ceo If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. 2 . Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Screen Reader users press Enter to select a Filter by product. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Travel links for non-BA staff - British Airways BA has a dress code which is applied to rebate passengers. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Your booking reference consists of a combination of 6 letters and numbers e.g. Sign up for a free account. 2011 BA Clubs Regus 450 Bath Road, Longford. Please note this number is only available when calling within the UK. Please include your flight details or booking reference if you have an existing booking. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. Claim baggage-related expenses or compensation. Fax: +233 (302) 823 233. How do I check the entry requirements for my destination? British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. Please use the previous link instead. British Airways Flights (BA) - Book a Reservation - Expedia At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! How can I stop them expiring? When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. Greater London UB7 0EB |. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. If offered, we ask that you politely decline. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Earning British Airways Avios. This will give you your flight status. British Airways - Working with us - Careers Top 665 British Airways Reviews - ConsumerAffairs In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Email: Liaison.1.council@ba.com If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Address: www.rsaba.com, Solo Club They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. This will give you your flight status. Seat allocation will depend on how you present yourself. Write to us. Try Social Media "DM via Twitter." The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. Refreshed every minute. If you do not have the authorization, you will not be able to travel on BA to the USA. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Your IP: During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . Heathrow. The action you just performed triggered the security solution. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. BA had begun to bring people back ahead of the. Answer. British Airways - Careers It is headquartered in London, England, near its main hub at Heathrow Airport.. 2011 BA Clubs Regus 450 Bath Road, Longford. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Contacting British Airways Customer Relations: complaints, comments or Customer Service Resources Customer Relations postal address British Airways staff call off Heathrow strike after 8% pay rise deal As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. You can email the site owner to let them know you were blocked. Please have your booking reference ready when you call. We'll make sure your comments reach the right person. British Airways - Home | Facebook Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Thai Airways profits nearly tripled in last year's final quarter | Thaiger Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Answer Id 1957 Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Need to get in touch with British Airways? British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Amenity bags will not be given to staff who travel in premium cabins. What ways can I check in? When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Telephone number of British Airways (BA) Staff travel Customer Services Please note that BA will not accept coupons for different airport pairs. Through check-in Through check-in is not available to standby passengers. BA chief overhauls management after staff shortages and flight Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. How to Actually Get British Airways on the Phone - FlyerTalk Tell us about something using our online forms. By using ba.com you agree to the use of cookies. All flight and holiday reservation queries are dealt with by BA. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. BA IT Support Centre If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. Greater London UB7 0EB |. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. (BA Heritage Centre / Museum, at Waterside) The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . Please visit our Help centre for more support if you have a question about your booking or flight. Email: contactba.ghana@britishairways.com. Help and contacts | British Airways Updated 22/09/2020 10.07 AM (BST). Excesses may apply. Contact Us BA Touchdown For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Fly the World (Staff Travel). Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. You can also visit the offices located in different parts of our country. Screen Reader users press Enter to select a Filter by category. Full-time, Part-time . 19,209 talking about this. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Heathrow. For the most relevant contact details, log in to your Executive Club account. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre 159.65.154.158 Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Please visit our Help centre for more support if you have a question about your booking or flight. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Passengers without a listing will be refused travel. : To change a booking/action a refund please fax us where a colleague will be happy to help. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) We want you to know you can trust us to respect your privacy and keep your personal information safe. Please ensure that your attire is appropriate for the cabin of eligibility. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Smart national dress or company uniform is acceptable in all cabins. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. JIDxxS1 will mean you are eligible to the business class allowance. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. British Airways Phone, Email, Address, Customer Service Contacts AB2CD3 How do I find my booking reference? At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Passengers without bags should proceed to security. Please have your booking reference ready when you call. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. British Airways (BA) is the flag carrier airline of the United Kingdom. A free inside look at company reviews and salaries posted anonymously by employees. Their contact details are at the end of our. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. By using ba.com you agree to the use of cookies. No special service requirement is permitted when travelling on standby travel. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Staff Travel Telephone Numbers Changing | BA CLUBS Please have your booking reference ready when you call. British Airways Staff Travel - Travel Rights or Last Rites - Blogger Help and contacts - British Airways Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. If you are a small or medium-sized business and would like to earn your company points when your employees travel. Flybe once provided more than half of UK domestic flights outside London. million verified professionals across 35 million companies. We're sorry your travel experience with us didn't meet your expectations. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. You'll need your staff number/user ID and a BSAFE password to log into this system. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. On Business is our loyalty programme for small to medium sized businesses. Welcome to our official Facebook page. Had a great experience and want to thank someone for it? Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Original review: Nov. 9, 2022. At British Airways weve always taken data protection very seriously. Use this form to log in to your account or to create an account for the British Airways executive club. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. If you need further details about refunds, please click here. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. One laptop bag OR one briefcase OR one handbag. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Eliminating the need for you to check your booking details and request booking services . Telephone: +233 (302) 214 970. You should return to the area to check the screens for acceptance. Report a missing or damaged bag or contents. British Airways - Wikipedia You must check the screen in the office for further information. Staff travel - Transport for London British Airways employs 26,533 employees. (business & personal). This is a public forum and we don't recommend that. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit Currently British Airways does not issue a photo id card to widows and widowers of former staff. / expiry date / FAQs. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. No credit card required. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Flybe (1979-2020) - Wikipedia Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Does my passport need to be valid for a certain length of time after my trip? Daily, 7am - 11pm: Eastern Standard Time (EST). Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. British Airways Partner airlines American Airlines Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Have you already booked? From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. You'll see the most relevant contact details for you if you are logged in to ba.com. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. The best ways to get to Hawaii using points and - Maximize your travel. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. Please refer to the FAQ on my.baplc.com for further information. Please note this number is only available when calling within the UK. Find Reviews. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Calls cost 2,50p per minute plus your phone companys Access Charge. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? British airways sustainability report 2022 - hihm.wikinger-turnier.de How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. You are just a number to management, nothing individual. Please do not ask any BA staff for an upgrade. Request duplicate receipts, proof of travel and other insurance documents You may also receive a text message if you have registered your mobile/cell number. Lorem ipsum dolor sit amet consectetur adipisicing elit. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Earn miles By using ba.com you agree to the use of cookies. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. While the business class service . British Airways Opens Cabin Crew Applications For Next Summer Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . If you are calling from outside the UK the telephone number is +44 (0)161447 5665. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. 09042890159 Refund requests may be subject to a servicing fee. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Search job titles. Published Oct 14, 2021. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. Telephone numbers and addresses | Help and contacts | British Airways Clear All. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility.