Food: Resort food is meh and very expensive. The Not so good: Food is ridiculously overpriced. Wave pool is fantastic. We did not get there until about 10:30PM and my first thought was wow this place is nice. I would not pay for this again. Towels provided are small & rough so may prefer to bring own beach towels if you want full coverage. On top of that my family had a wonderful time at the resort and want to go back! Ice cream parlor and candy shop- $7 for 1/4lb of candy. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. This is the largest indoor waterpark in America, all 223,000 square feet of it. We can't thank Xian and the staff enough. Or a $500 glass of wine? Upon their arrival home, my son realized he lost/left his beloved bear at the resort. November 12, 2020 12:48 PM Eastern Standard Time. We didnt make it an issue and just had fun. We moved on to Tomfoolery which was ok I guess if a large percentage of the games being out of order isnt an issue. Their ropes course is even bigger. We had the 2 bedroom family suite. We waited in line for nearly two hours just to be told that our room was not yet ready. Ok fine Ill use their text service for the front desk! If everyone needs to be in a raft on the lazy river, have it stated as well. Not the best job in keeping out noise from the corridor. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. August 10, 2022 Amy Smith 0. We were very excited to play and have fun. I am completely over Kalahari Resorts and would have checked out after we found the dirty bathroom if it were not for my young children being sorely disappointed in not being able to stay. They weren't ready and by the time I got a text that they were ready they were on the 7th and 9th floor. The pool is huge! Its also blissfully quiet on our floor. Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! This was our 1st stay with Kalahari Round Rock and it will be our only. We are so grateful they took the extra time to look for the bear. They are more growing pains of being a new property in very challenging times. I then went up to our room. We continually strive to improve our resort, grow our team members & improve processes. Arcade is very cool but the games are lacking. It feels like its all about the bottomline. Payments made by partners impact the order of prices displayed. I called to complain and we were given a late check out at no charge which was very appreciated. Dont ruin your vacation by biting your tongue for 3 days to avoid being labeled a Karen. But there is tons to do where you never have to leave if you don't want to. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! Buried many a thousand year. My favorite and my happy place in Roundrock TX! I then visit front desk In person and manage to order a pizza. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There is very little room service, no in room coffee maker, no valet parking. However, its cold, unfriendly. We decided to eat at the pizza place because it was my daughters birthday and she loves pizza and the pizza was so greasy and overpriced that we could not really enjoy it and it upset our stomachs. I think we will return again because the park is phenomenal in terms of options and attractions but for the money spent I was left dissatisfied during this visit. The service issues will eventually work themselves out. There is a Starbucks, Ice Cream Shop and a full market open all day. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. The indoor water park is fun despite itself. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. Ok cool. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. Enough about the food. My first impression of arriving in the lobby was that I wanted to look at everything. However, there is plenty to do for all ages. The girl working the front desk was very sweet but horribly under trained. Who is monitoring guest coming and going? There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. Music Schedule for Hometown Holiday. Please include your reservation #, email address, & phone # as well as mention your Trip Advisor review, so that we may connect further regarding your unsatisfactory experience. Click? Needless to say, we WILL NOT be returning to this resort. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. Nope. Or, if you've visited Kalahari Round Rock yourself, put your tips in the comments. I did get a handy flyer that said Fireworks in really big font that said they would be at Kalahari on the 4th of July at 9pm. We are so grateful they took the extra time to look for the bear. So elegant in the inside. $7 for a domestic beer. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. If youre smart, you will save your money and stay elsewhere.More. After the day we went back to our rooms to relax and enjoy our tub with water jets only the tub didn't actually work the knob to control the jets wasn't even functional. My child Is hungry and this is one inconvenience too many. This as a first impression with no formal greeting was very off putting. So after that we were grossed out and decided to leave. We were able to do everything and everyone had a blast. We bought the package deal and everyone got a pass. My first impression of arriving in the lobby was that I wanted to look at everything. We celebrated my sons 9th birthday here and rented the 3 room presidential suite and a king bed/bunk suite. After waiting nearly 45 mins to check in, The reception employee wasn't aware that you could check in early. Thank you, we look forward to connecting soon. I asked her why it was so much and she said it was due to the toppings. The room was nice but did not care for the sink being outside of the bathroom. We tried the mexican food called cinco ninos. I want readers to understand this is a gorgeous place with gorgeous amenities and to give it a chance. And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! No outside food allowed. So if you are sensitive to that, be sure to ask for a room at the end. The fast food bowling joint is $9 to $25 a meal as well and gross. Nope. Not many actual games. Checkout is automatic, but can enjoy all activities till 3pm. Girl who answered laughs. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. Just got back from Kalahari Round Rock. Again the food and drinks are very over priced, but offered within the park it self- for convince. To test this premise Clement explored what he regarded as Farini's true route and discovered a set of monumental rocks, resembling walls. Food had zero flavor. Seriously? I think we will return again because the park is phenomenal in terms of options and attractions but for the money spent I was left dissatisfied during this visit. Thats logical. Valet parking was full which was fine I can cope with that. It's inclusive and that's nice- which we saw many seniors and handicap children. Check in can be long too depending on time of day you arrive. Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. But every F&B on the resort is over priced. Every child under 48" must wear some sort of life jacket. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. Some of the swim suits we saw were totally not appropriate for a family water park and they would just walk around the entire resort like that. Try dealing with that when the kids are excited or tired.The other thing about the restaurants is to understand the hours. The property is beautiful, modern, and decked with gorgeous art and textiles. That store is way better than any Chuck-E-Cheese or D&B! Payments made by partners impact the order of prices displayed. We can't thank Xian and the staff enough. Harassing guest to move their cars needs to stop. Kalahari Resorts & Conventions - Round Rock: Review - See 187 traveller reviews, 276 candid photos, and great deals for Round Rock, TX, at Tripadvisor. Schernbrueker Gorge of The Hundred Falls, Orange River, A selection of photos from the expedition, Learn how and when to remove this template message, https://en.wikipedia.org/w/index.php?title=Lost_City_of_the_Kalahari&oldid=1132098079, This page was last edited on 7 January 2023, at 07:04. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If there are no adults allowed on certain slides, have it stated. I said to her that is why I asked you about the toppings and she said the $29 was just for cheese. No one seems to know what they are doing! Spent hours in there. Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. Enough about the food. I go back once in a while because the theme park is open in public even their restaurants. Not many actual games. The master was spacious and the bed was quite comfortable. There are employees just moving around at snail pace. At all. Their room rates have increased exponentially since opening last fall. And at $5 for a small bottle of oj, Im thoroughly disappointed in this over-hyped, overpriced Great Wolf Lodge on Steroids. Water park- Overall awesome. No one seems to know what they are doing! Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. Kindly email TXConnect@KalahariResorts.com, include your reservation #, email address & phone # as well as reference your Trip Advisor review. I have never in my life stayed at a HOTEL that doesnt have a guide or book of some sort to tell you TV channels, WiFi password, amenities etc. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. The spa is 4-star worthy. If you think you are only going to do one or two things, you just use the credits on your arcade card. Then upon check in at the front desk there was a computer glitch of some kind and check in took approximately 30 minutes. Please see our partners for more details. Im creative! Xian, went above and beyond to help locate it and return it to my son. Luckily Melissa was able to help and gave us an awesome experience. The fire was burning at 3939 E. Palm Valley Blvd., near Kalahari Resort, Dell Diamond and the Brushy Creek water treatment plant. Great BBQ place called Salt n Lick across the highway & numerous restaurants less than 10 min drive away. It's like a Vegas for kids. That store is way better than any Chuck-E-Cheese or D&B! SO MUCH for littles to do! Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. For a kids focused space connected to the arcade, imo, thats just asinine. So if you are sensitive to that, be sure to ask for a room at the end. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. The attraction was closed for 2-3 hours to sanitize it. Review tags are currently only available for English language reviews. They even off cabanas with the personal pools!4. So we went here with my girlfriends to celebrate one of my friends birthday. Just bakery and tacos at the Starbucks- uh what?!? I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. mildew? Anywhere but Kalahari. So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. The history reports the existence of a ruined city found in the Kalahari Desertin southern Africa. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. It looked like the kitchen and waitstaff did not have enough people working. Our resort, grow our team members & improve processes i go back once in while... 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