*NOTE: We can only provide customer service for the products we make. Some Duracell Flashlights and Portable Lighting Products are distributed by other Duracell licensees. If you have questions or concerns regarding these products, please contact them.
Please do NOT contact us for these flashlight models from the DURACELL® Durabeam™ Ultra Series:
- 250 lumen flashlight
- 300/350 lumen flashlight
- 500 lumen flashlight
- 700/750 lumen flashlight
- 1000 lumen flashlight
- 1300/1350 lumen flashlight
The above flashlights (many of which were sold at Costco), are made by the licensee Technomate. Please contact TechnoMate at: 1-888-910-2280 (8:00 AM – 5:00 PM Pacific Time) for the flashlight models in the list above.
***If you are experiencing issues with your Duracell BATTERIES, please contact Duracell headquarters at 1-800-551-2355 (9:00 AM – 5:00 PM Eastern Time)***