Tld: eu Get to know our flat panels and projectors, find out about their dedicated I nostri agenti fanno tutto il possibile per dare priorità alle richieste dei clienti il più presto possibile e La ringraziamo per la Sua collaborazione e la Sua comprensione. One of the units (Model IP7361) failed within a couple of weeks. Contacted Vivotek Tech Support via email, as their website suggests and never received a replay. I then telephoned the Vivotek Office and spoke with Archie. By the way, their Windows Based Software, constantly locks up and is un reliable too, but I will simply change to another system instead of trying to deal with Vivotek ever again. COVID-19 Notice. Please use the resources on this page for help with your Vivotek products. Found nothing useful? He indicated that no one uses the power supply they sell with the camera and had me test it with a POE power source before he could discuss the issue. He introduced us to the Sonos system (which we LOVE LOVE LOVE). I then telephoned the Vivotek Office and spoke with Archie. For more details consult our data privacy policy. Welcome to Videotec Technical Support web portal! I described how the camera would not stay powered-up and that I was using the Power Supply that came with the camera. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I then telephoned the Vivotek Office and spoke with Archie. Language: English. We use cookies to provide the best possible user experience for those who visit our website. We bought Several of the Vivotek IP Security Cameras (Three Total). [VIVOCloud] What ports are used by VIVOCloud? Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I set up a new POE power source, and as I suspected the camera would still not work. I set up a new POE power source, and as I suspected the camera would still not work. VIVOTEK INC. (TAIEX: 3454), established in Taiwan in 2000, has quickly grown into a prestigious leading brand in the security industry. CCTV Camera Pros is a factory distributor for Vivotek. 3.8 on 6 votes . Technical Support is available at: 8.30-12.30; 13.30-17.30 (CET), Mon-Fri t: +39.0445.697420 (direct) e: support[at]videotec.com (ticket) environment settings and key features. France: 018 514 8582. They identified the problem and what they would need with an exchange of phone-taken photos, then scheduled an…", "I called Sherlock Surveillance as one of 3 contractors I was soliciting bids from.…", "Came same day to help me after someone stole my keys to rekey my house and very…". By using website you agree to the placement of cookies. How can we help today? Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. I forgot about bay alarm until I noticed the credit card charge. What is the HTTP URL to play MJPEG stream of camera? As an authorized distributor, CCTV Camera Pros strives to provide the best technical support possible for our customers. Vivitek is a registered trademark of Delta Electronics, Inc. Domain: www.vivitek.eu "We worked with Chris to set up our audio and video systems in our new house remodel. [All cameras] How to manually install VIVOTEK ActiveX web plugin; How to troubleshoot when you cannot watch video streaming? Download. Learn How-It-Works and How-To-Do from Technical Support articles! Open a ticket to Technical Support! Vision Tech,Vivotek and generic ... ) -IP camera PTZ Support ... IPCamSoft Basic. Germany: 0231 7266 9190. https://www.deltaww.com/Novel_Coronavirus/www/Novel_Coronavirus_en-GB.htm. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. "I wish there were more stars. I contacted Archie at Vivotek, he sai that I need to speak with Jay at Vivotek to receive a RMA to repair the camera. Contacted Vivotek Tech Support via email, as their website suggests and never received a replay. They told me they were very happy with them and save $2,000/year on their…". I contacted Archie at Vivotek, he sai that I need to speak with Jay at Vivotek to receive a RMA to repair the camera. Claim your business to immediately update business information, respond to reviews, and more! He indicated that no one uses the power supply they sell with the camera and had me test it with a POE power source before he could discuss the issue. Learn more. recognize the best solution for you. Please contact us if you have any questions - CCTV Camera Pros. Contact the business for more information about recent service changes. Restiamo aperti durante le ore di lavoro abituali, ma avremo personale limitato e, di conseguenza, forse non potremo proporLe una scelta di lingua sistematicamente. A causa dell’impatto del coronavirus nei Paesi Bassi e in Francia, i nostri centri di contatto clienti incontrano un calo di personale. How to manage Special Functions using ONVIF, VMS tested with Ulisse 2, Ulisse Netcam and Radical, How to register your User Account on Videotec Support portal, Repairs and Returns: how to correctly return an item, Development of cyber-sustainable video surveillance systems.

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